We stayed at this La Quinta location for 1 night while traveling back home after our vacation. Our hotel room looked like it had been recently renovated and was absolutely immaculate! We had our little dog with us and really appreciate the fact that La Quinta does not charge an additional pet fee. When we got to our room at about 10:00pm, there was very loud screaming and yelling from one of the rooms right next to ours and also directly across from ours. The young men in these rooms kept going in from one room to the other over and over again, each time slamming their doors. They were being extremely loud in both their rooms and out in the hall as well. The large mirror on our wall constantly shook. I have no clue what was going on in there. All the commotion was wigging our dog out too and she would not stop barking. I called the front desk within 30 minutes of arriving and the very nice young lady who checked us in IMMEDIATELY walked up to our floor and spoke to the people staying in those rooms. She told them that she had received a complaint from one of their other guests and that they would be asked to leave the property immediately if this behavior continued. She then came to our room and asked if we would like to be moved to a different room on a different floor. This is after she apologized over and over and assured me that La Quinta does not stand for this behavior from any of their guests. Once she walked us to our new room, she asked that I please bring down the keys to the first room when I had a chance,. When I went down to the lobby to do just that, there had been a shift change at 11:00pm and the man who was now there informed me that he had asked the people in all those rooms to leave their property. I felt a little bad that they had been asked to leave as this was not my intention. He then explained to me that La Quinta had zero tolerance for this kind of behavior. He further explained to me that they want to make sure that all their guests are nothing but happy with their stay at their hotel. Needless to say, I was VERY impressed. Do not hesitate to stay here. I highly recoomend it. You will be treated as you are a HIGHLY valued customer. Thank you La Quinta!
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- Also Known As:
- La Quinta Inn And Suites Columbus State University
- La Quinta Inn & Suites Columbus State University Hotel Columbus
- La Quinta Columbus
- Columbus La Quinta