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“Outstanding Service Beyond Expectation”

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Country Inn & Suites By Carlson, Columbus
Ranked #10 of 46 Hotels in Columbus
Certificate of Excellence
Suwanee, Georgia
1 review
common_n_hotel_reviews_1bd8 1 helpful vote
“Outstanding Service Beyond Expectation”
Reviewed 5 July 2013

Our team selected this hotel during our softball tourney and boy what a GREAT choice! The entire staff was extremely accommodating from our impromptu movie night to our early breakfast and late check-out needs. Friendly staff, clean rooms and amenities. We will certainly stay here again!

  • Stayed June 2013, travelled with family
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Helpful?
1 Thank L M
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
CISManagementTeam, General Manager at Country Inn & Suites By Carlson, Columbus, responded to this review, 7 July 2013
Dear "L M" ..
Thank you for your visit and your review which is incredibly helpful to us and our future travelers! We cannot say THANK YOU enough! We are glad that you and the softball team enjoyed our amenities and our hotel. Thank you for your compliments of our team … we work diligently to earn reviews like yours! We look forward to your next visit with us!
Warmest Regards & Happy Travels, Country Inn & Suites Team
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349 reviews from our community

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Rating summary
  • Location
  • Sleep Quality
  • Rooms
  • Service
  • Value
  • Cleanliness
Traveller tips help you choose the right room.   Room tips (49)
Date | Rating
  • English first
  • Polish first
  • Any
English first
Atlanta, Georgia
1 review
Reviewed 2 July 2013

We stayed along with ten other travel softball families. When the hotel learned that we had an early Sunday game, they graciously offered to serve breakfast an hour early (at 6am) rather than the customary 7am.

  • Stayed June 2013, travelled with family
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Helpful?
Thank dirk b
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
CISManagementTeam, General Manager at Country Inn & Suites By Carlson, Columbus, responded to this review, 3 July 2013
Dear “dirk b” .. We are so encouraged and happy to receive your kind review! Thank you for sharing your experiences of our hotel and our team with us and our future guests! Please be sure to visit us again in the future, should your travels return you to Columbus, GA!
Wishing you safe & happy travels – Country Inn & Suites Team
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Columbus, Georgia
1 review
Reviewed 25 June 2013

Im a business traveler and have stayed in various hotels in various cities. I have an excellent understanding on how the services of a hotel are delivered from daily operation to wireless internet services. I will say not all hotels perform as advertised. My stay for over 45 days here at the Country Inn in Suites, Columbus has been one of the best stays ever. As a business traveler internet services although advertised among hotels similarly, vary in their operation. The wireless internet service here is excellent. It is very fast!! I watch movies from HBO-GO over the internet service here with few interruptions. Your likely find none better. Kitty, Hannah, and Crystal at the front desk were pleasant, friendly, courteous, helpful, and timely in performing their duties. They made sure my stay was one of the best ever. As a business traveler there is nothing more annoying than poor internet service as hearing your neighbors through the wall or in the floor above. This was another benefit of staying here at the Country Inn and Suites. I almost never knew anyone was around even when the hotel was full. I felt like I was the only one here. So, if you like a very quiet well built Hotel, then this is your spot. Thirdly, within 1-2 mi of the hotel is every convenience to all the best restaurants in Columbus and well as shopping. Fourth, the hotel is located in the good part of town and near regularly police patrolled areas. Fifth, pool area is neat and clean. It was very well maintained. Lastly, patrons of the hotel have free unlimited access to MaxFitness, one of Columbus' premier fitness clubs, for those who would like more than the fitness environments normally provided in Hotel settings.

  • Stayed May 2013, travelled on business
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Helpful?
Thank James S
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
CISManagementTeam, General Manager at Country Inn & Suites By Carlson, Columbus, responded to this review, 26 June 2013
Dear James S:
What an honor to have you as our Loyal Guest .. thank you indeed! We are encouraged by your loyalty and your helpful and detailed review. Thank you for sharing your experiences of our hotel, our location, our fast internet service and our team! Thank you for your compliments of Kitty, Hannah and Chrystal! They are wonderful assets to our team and they work diligently to earn reviews like yours. Thank you for choosing our hotel and we look forward to your return, when again, we will deliver the excellent products and services you deserve! Thank you for giving us 5*!
Best Wishes and Happy Travels! –Your Home Away From Home Team
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Level Contributor
7 reviews
5 hotel reviews
common_n_hotel_reviews_1bd8 9 helpful votes
Reviewed 24 June 2013 via mobile

Stayed 2 nights during a family member's graduation from fort benning. Room was nice, clean and spacious. Staff was courteous, helpful, and always very close to the front desk. They were always visible, unlike other places we stayed at later in our trip. Definitely recommend!!! Just skip the breakfast, it was gross.
Pool is open till 11pm for kids, midnight for adults. Our room was near the pool, but never heard any noises. Always quiet. A gas station near by has a good restaurant that delivers, also Marcos pizza will deliver and another steak house will deliver. Easy access from the interstate, but no noise from the interstate.

  • Stayed June 2013
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Helpful?
Thank Natashag00
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
CISManagementTeam, General Manager at Country Inn & Suites By Carlson, Columbus, responded to this review, 25 June 2013
Dear Natashag00: Thank you for your visit and your review which is incredibly helpful to us and our future guests! We cannot say THANK YOU enough! We are glad that you and your family enjoyed our pool, our hotel and the surrounding restaurants. Thank you for your compliments of our team .. we work diligently to earn reviews like yours! We look forward to your next visit with us! Warmest regards, Country Inn & Suites Team
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Natural Bridge, Virginia
Level Contributor
11 reviews
7 hotel reviews
common_n_hotel_reviews_1bd8 3 helpful votes
Reviewed 17 June 2013

I stay at motels 2-3 times weekly and by far,this motel is one of the TOP OF THE LINE places to stay.If you want nice people clean rooms and great breakfast,this is the place to go when in Columbus,Ga or any Country Inn & suites.I cant brag enough on this motel,try it out and you will not be disapointed.

  • Stayed June 2013, travelled on business
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Helpful?
1 Thank Bill L
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
CISManagementTeam, General Manager at Country Inn & Suites By Carlson, Columbus, responded to this review, 18 June 2013
Dear Loyal Guest "Bill L" .. What an honor to receive a “5*/Next To A Home Stay” review! It means so much to have you stay with us and to continue staying with us! We have a wonderful team and I appreciate you sharing these specific praises! THANK YOU again for sharing your encouraging review with us and our future guests. We appreciate you and we look forward to your next arrival! Many thanks & happy travels! Country Inn & Suites Team
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Dawsonville, Georgia
Level Contributor
4 reviews
common_n_hotel_reviews_1bd8 2 helpful votes
Reviewed 3 June 2013

We've stayed at this location numerous times for our State tennis tournaments and never been disappointed. The entire staff goes above and beyond to make you feel completely at home. They truly make you feel like you've just come home when you walk through their door.

  • Stayed May 2013, travelled with friends
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Helpful?
Thank tennis45_13
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
CISManagementTeam, General Manager at Country Inn & Suites By Carlson, Columbus, responded to this review, 4 June 2013
Dear “tennis45_13” ..
Thank you for your wonderful “Home Away from Home” review! We are so honored to receive this raving review! Thank you for sharing your experiences of our hotel and our team with us and our future guests! We appreciate YOU and we look forward to your next arrival!
Many Thanks & Happy Travels!
Country Inn & Suites Team
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This response is the subjective opinion of the management representative and not of TripAdvisor LLC
Atlanta, Georgia
1 review
common_n_hotel_reviews_1bd8 1 helpful vote
Reviewed 28 May 2013

There are not enough superlatives to describe Marshall, the front desk clerk the evening we first arrived as well as the two ladies who served in the breakfast room, Debra and Donna. We stayed here on the way to Fl. and on the way back home because we felt so 'at home'! Marshall could not have been more accommodating: cookies offered at front desk...AND HE GOT ME MILK at 10pm; he was so kind on the phone even going to a visitor's room to show where the dot was on the remote when the person was sure there was NO dot...Marshall was so polite.
Donna and Debra are the 'real thing', modeling Southern Hospitality to the nth degree...plus trained in "First Aide" if necessary!?!
Thanks to Shannon @ Front Desk on our return stay, telling us about readysteakgo.com for dinner to be delivered...real good!
Enjoyed this Country Inn so much(esp. 2nd floor room), we may return for Christmas!

Room Tip: We enjoyed our 2nd floor room a little better than 1st floor...a little bigger, costs more...last no...
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  • Stayed April 2013, travelled as a couple
    • Value
    • Location
    • Sleep Quality
    • Rooms
    • Cleanliness
    • Service
Helpful?
1 Thank Jean A
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
CISManagementTeam, General Manager at Country Inn & Suites By Carlson, Columbus, responded to this review, 29 May 2013
Dear Jean A –
THANK YOU for a “5*/Southern Hospitality at its finest!” review! We are delighted to hear that you enjoyed the delicious cookies and milk, first aide, southern hospitality and spacious king suite! Thank you for your compliments of Marshall, Donna, Shannon and Deborah! They are wonderful assets to our team and they work diligently to earn reviews like yours! Thank you again for sharing your encouraging review with us and our potential guests. We appreciate YOU and we look forward to your next arrival in December! If you haven't already, please be sure you become a Club Carlson Member to earn points towards future stays.
Happy Travels!
Country Inn & Suites Team
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This response is the subjective opinion of the management representative and not of TripAdvisor LLC
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Additional Information about Country Inn & Suites By Carlson, Columbus

Property: Country Inn & Suites By Carlson, Columbus
Address: 1720 Fountain Ct, Columbus, GA 31904-1604
Phone Number:
Region: United States > Georgia > Columbus
Amenities:
Business Centre with Internet Access Fitness Centre with Gym / Workout Room Free Breakfast Free High Speed Internet ( WiFi ) Free Parking Suites Swimming Pool Wheelchair access Airport Transportation
Hotel Style:
#2 Business Hotel in Columbus
#8 Romantic Hotel in Columbus
#9 Family Hotel in Columbus
Price Range (Based on Average Rates): £
Hotel Class:2.5 star — Country Inn & Suites By Carlson, Columbus 2.5*
Number of rooms: 62
Official Description (provided by the hotel):
The Country Inn & Suites Columbus, GA Hotel is conveniently located near Columbus Park Crossing, Ft. Benning and the Welcome Center. Hotel amenities include an Outdoor Pool, Fitness Center, complimentary breakfast and complimentary, wireless Internet access. Whether you're up for an adventure or getting down to business, our accommodations will provide you with everything you need for a pleasant and relaxing stay. Choose the Country Inn & Suites and see why our southern hospitality and quality amenities make us one of the best hotels in Columbus, GA! ... more   less 
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Also Known As:
Country Inn Columbus
Columbus Country Inn

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