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“Good seafood, service only fair” 4 of 5 bubbles
Review of Bonefish Grill

Bonefish Grill
Ranked #49 of 551 Restaurants in Columbus
Cuisines: American, Seafood
More restaurant details
Restaurant details
Good for: Child-friendly, Special Occasion Dining, Bar Scene
Dining options: After-hours, Lunch, Dinner, Full Bar, Parking Available, Reservations, Seating, Serves Alcohol, Takeout, Television, Waitstaff, Wheelchair Accessible
ga
Level Contributor
24 reviews
14 restaurant reviews
common_n_restaurant_reviews_1bd8 17 helpful votes
“Good seafood, service only fair”
4 of 5 bubbles Reviewed 28 May 2014

It is difficult to get good seafood in Columbus--thank goodness for Bonefish. The fish that I've had is always fresh and well prepared, and the ambiance is better than most places in town. The service started out pretty good when they first opened, but it's slipped since then. For example, the only time we've had an issue with the food (it came out cold--again, because of inattentive servers), the manager came to our table. Instead of quietly suggesting a viable solution to the problem (maybe serve us a hot app on the house while we waited for our food to be recooked/reheated), she made a big, loud deal of apologizing and asking us what we wanted her to do. She lingered for a very long time at our table doing this. Since we don't often complain in restaurants, we were embarrassed by her show and didn't return for a long time. If this is how the manager deals with patrons, no wonder the servers are confused about how to give good service. Other servers tend to rush you through your meal, and a few have made it clear that there are other things they had rather be doing. Again, the food is good--go for that, but keep your fingers crossed for one of the better servers.

  • Visited January 2014
    • 4 of 5 bubbles
      Value
    • 4 of 5 bubbles
      Atmosphere
    • 3 of 5 bubbles
      Service
    • 4 of 5 bubbles
      Food
Helpful?
Thank atltraveler_7
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
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141 reviews from our community

Visitor rating
    63
    46
    12
    11
    9
Rating summary
    Food
    Service
    Value
    Atmosphere
Date | Rating
  • English first
  • Any
English first
Cincinnati, Ohio
Level Contributor
35 reviews
17 restaurant reviews
common_n_restaurant_reviews_1bd8 24 helpful votes
“Just so so”
2 of 5 bubbles Reviewed 20 May 2014

The service wasn't up to par. On our server's recommendation, we ordered one of the specialty martinis. Not so good. No offer to comp or replace with another drink. My companion ordered a different drink which didn't come until the meal was almost over. I watched the server standing next to the bar, neither he nor the bartender making any effort to get the drink made. Server kept trying to upsell. Food was ok, had been left in the window a little too long. Wouldn't go back.

Visited March 2014
Helpful?
1 Thank 1234fasteddie
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
Level Contributor
50 reviews
24 restaurant reviews
common_n_restaurant_reviews_1bd8 18 helpful votes
“Good Food”
4 of 5 bubbles Reviewed 30 March 2014

Menu offers a wide selection. Service was friendly but paced. Ambience was tilted towards couple's dining, very low light. Enjoyed the appetizers and the entree's were tasty. Portions were respectable. The creme brulee was a little lite for my tasty.

Visited March 2014
Helpful?
Thank Tazmwl
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
Lake George, New York
Level Contributor
281 reviews
227 restaurant reviews
common_n_restaurant_reviews_1bd8 122 helpful votes
“Surprisingly good food and atmosphere.”
5 of 5 bubbles Reviewed 21 March 2014

We had a party of twelve and were seated right at our reserved time.excellent service, great choices and wonderful atmosphere for a chain restsrant. Caeser salad was one of the best, and many selections of fish is prepared to your choices of several tastes. We were all surprised with the quality and variety of the selections. Great stop, good value and a must place for seafood lovers.

  • Visited March 2014
    • 5 of 5 bubbles
      Value
    • 5 of 5 bubbles
      Atmosphere
    • 5 of 5 bubbles
      Service
    • 5 of 5 bubbles
      Food
Helpful?
Thank Robert B
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
Hilton Head, South Carolina
Level Contributor
38 reviews
33 restaurant reviews
common_n_restaurant_reviews_1bd8 9 helpful votes
“Always dependable”
4 of 5 bubbles Reviewed 12 March 2014

Nice place and the food is always consistently good. Since I travel I generally eat at the bar area and the bar tender was great and made good recommendations to other customers that were not familiar with Bonefish.

  • Visited February 2014
    • 4 of 5 bubbles
      Value
    • 4 of 5 bubbles
      Atmosphere
    • 5 of 5 bubbles
      Service
    • 4 of 5 bubbles
      Food
Helpful?
Thank Douglas C
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC

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