Checked in at 730PM, ready to crash for the night. The room was cold. I called the front desk...."keep on mashing the buttons and it will kick on." Nothing worked. Called back to front desk..."maintenance will be here at 9PM." I was cold. At 915PM, I called the front desk again and he was "on the way....would you like a free breakfast tomorrow morning?" He comes in, takes the unit off the wall and the batteries are CORRODED ! He went to get 4 more AA batteries, and the room eventually heated up, after about 30 minutes. And it was a small room too. I was very disappointed. I would think Marriott would have a better Preventive Maintenance (PM) program than this. Not having a maintenance employee available til late evening is sad. And it really gets me I pay $119 for the night, and they still want me to buy breakfast. I won't be back to this location.
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- Also Known As:
- Courtyard By Marriott Columbus Hotel Columbus
- Columbus Courtyard
- Columbus Marriott