I would say this is a motel not a hotel. The "lobby" is an area you are able to walk into from the outside. The hospitality clerks are behind a countertop. They were efficient enough as far as check in. All rooms are entered from the exterior of the building.
I will say even though the "hotel" was full it was quite. We didn't hear others above, below or beside us so that was nice.
There were network issues with using the wifi on more than one occasion. The first time I called the gal said they would see if resetting a modem would help. I waited quite awhile had to call back told they hadn't been able to get to it yet, I asked for a courtesy call back when they had accomplished resetting the modem, the call never came. The next night when I needed to use wifi it wasn't working again I called and was given some 877 number I didn't even bother with.
One morning I walked in to get some coffee, there was some sort of discussion between employees taking place that should not have continued in front of a guest. Very unprofessional.
Some of the linens had stains on them and there were some minor maintenance issues with some peeling material in the kitchenette area, and cracks in the bathroom sink, no exhaust fan in the bathroom.
The kitchenette has the bare minimums, one fry pan, one pot, 2 plates, 2 bowls, 2 glasses, 2 coffee mugs, 2 knives...etc.
Overall I suppose for the price point it is what should be expected. Grab and go breakfast offered in the lobby, fruit, instant oatmeal, coffee, muffins.
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