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Reviews (150)
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Reviewed 4 February 2013

1st night stayed on 4th floor extremely noisey from A/C and interstate noise.
Moved to first floor the 2nd night and found urine on the toilet seat, dust on all furniture, light burned out over the bath sink and the "double" beds were small and uncomfortable. A disgusting smell from outside our door that smelled like 20 year old sweaty stinky shoes; we think the smell was coming from the ice machine drain just outside our door.

Room Tip: I'd check out the double tree across the street.
  • Stayed: February 2013, travelled with family
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Thank j c
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
Barbara B, Director of Sales at Comfort Suites, responded to this reviewResponded 24 January 2014

Thank you for taking time to comment. This is not normal for the hotel and we sincerely apologize for not meeting your expectations. We would like for you to visit us again if you are in the area so that we can provide you with the great service for which we are known.

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Reviewed 31 January 2013

Holes in around the shower head, slime crawling up the shower walls, filthy doors in need of paint, next to a tattoo parlor, smoke detector chirping all night. At this hotel the word "suite" means a small old microwave and a broken little refrig. I think the other reviewers must have been at a different hotel or perhaps they have different rooms but I would not chance it. I made the reservations through Hotels.com and neither they nor the hotel itself would return my money. When I complained the person at the front desk just shrugged.

  • Stayed: January 2013, travelled on business
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Thank szamp
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
Barbara B, Director of Sales at Comfort Suites, responded to this reviewResponded 24 January 2014

We appreciate your comments and will use the information you have provided to train employees and enhance our Guest experience. We want to thank you for staying with us.

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Reviewed 16 December 2012

Stayed at the Comfort Suites for the first time while working in Columbus. Was very satisfied with everything there. The staff was friendly and helpful. The room was clean. Wifi was as good as any hotel. Will stay there again when in town.

  • Stayed: December 2012, travelled on business
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1  Thank Ghosthiker
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
Andy D, Front Office Manager at Comfort Suites, responded to this reviewResponded 6 May 2014

Thank you for taking the time the fill out a review we appreciate your kind words and will pass them on the our staff along with your suggestion. We are looking forward to seeing you on your next visit to Columbus.

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Reviewed 14 November 2012

It is a comfort suites. Nothing great about it. No gas stations or continence stores with in a mile or two & the interstate is right next to the hotel. There is a Wal-mart about 2 miles up the road. Appears to be clean, night man was courteous. All in all I'd say its par.

  • Stayed: November 2012, travelled on business
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2  Thank Ofcmac
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
Reviewed 14 August 2012

This property is one of the oldest and outdated Comfort Suites we've ever stayed in. The front desk staff was rude, untrained and quite unfamiliar with the community. The walls, floors, etc. were worn and displeasing. Highway noise made it impossible to get a good night's rest. Without modernization this hotel will become extinct.

  • Stayed: August 2012, travelled with family
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Thank scgalinsd
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
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