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“Comfortable beds, nice and clean”

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Comfort Suites Commerce
Ranked #1 of 15 Hotels in Commerce
Certificate of Excellence
Hendersonville, North Carolina
Level Contributor
17 reviews
common_n_hotel_reviews_1bd8 8 helpful votes
“Comfortable beds, nice and clean”
Reviewed 22 July 2014 via mobile

Commerce was a convenient stop on a backroads trip through SC and GA.

Everything was clean and well maintained and the beds were ultra-comfortable. The a/c unit was a little noisy, but not a deal breaker.

Didn't sample the breakfast since we planned to eat at Hofer's in Helen.

Would stay here if ever in the area again.

  • Stayed July 2014
    • Value
    • Location
    • Rooms
    • Cleanliness
    • Service
Helpful?
Thank TrueDAT247
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
KMMayernick, General Manager at Comfort Suites Commerce, responded to this review, 1 September 2014
Thank you for taking the time to review our hotel. It’s great to see you were able to enjoy your recent stay and experience our wonderful staff. It was truly a pleasure to have you staying with us. We hope to see you back soon!
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This response is the subjective opinion of the management representative and not of TripAdvisor LLC
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230 reviews from our community

Traveller rating
    184
    40
    3
    1
    2
See reviews for
101
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7
32
Rating summary
  • Location
    4.5 of 5 bubbles
  • Sleep Quality
    4.5 of 5 bubbles
  • Rooms
    4.5 of 5 bubbles
  • Service
    5 of 5 bubbles
  • Value
    4.5 of 5 bubbles
  • Cleanliness
    5 of 5 bubbles
Traveller tips help you choose the right room.   Room tips (33)
Date | Rating
  • Dutch first
  • English first
  • Korean first
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  • Any
English first
Durham, North Carolina
Level Contributor
21 reviews
5 hotel reviews
common_n_hotel_reviews_1bd8 5 helpful votes
Reviewed 19 July 2014

I had an 8 hour trip and wanted to stop for the night at a safe hotel, as I was traveling alone. I needed to be north of Atlanta and chose Commerce, GA. There are outlets there, so lots of hotels. I stayed at the Comfort Suites. PERFECT!! The rooms are suites, so I was able to relax in the living room. I asked the front desk for a recommendation for dinner. I didn't want to go out, but pick something up- not fast food! There was a restaurant I could walk to, in front of the hotel. The front desk gave me a menu and I was able to go to my clean, quiet room and order for pickup. I unpacked and walked over to pick up my delicious small pizza. I had a lovely, relaxing, restful evening and was able to make the remainder of my drive with pleasant memories of the evening before.

Room Tip: I always ask for the top floor away from the elevator. The only room they had was next to the eleva...
See more room tips
  • Stayed July 2014, travelled solo
    • Sleep Quality
    • Cleanliness
    • Service
Helpful?
1 Thank kimras2014
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
KMMayernick, General Manager at Comfort Suites Commerce, responded to this review, 1 September 2014
It is always a good feeling when our efforts are appreciated and we thank you for your review. We are thrilled that you had a pleasant stay with us and enjoyed our wonderful staff. We love having guests choose our hotel each time they are in Commerce, and we look forward to the next time you stay with us!
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This response is the subjective opinion of the management representative and not of TripAdvisor LLC
Ocala, Florida
Level Contributor
6 reviews
4 hotel reviews
common_n_hotel_reviews_1bd8 5 helpful votes
Reviewed 13 July 2014

Every year, we stay at the Comfort Suites on the way to and from Gatlinburg, TN for vacation. Every time we have ever stayed here it has been very nice, clean, & quiet and the breakfast is always very good.

However, this year we stayed on our way up to Gatlinburg, and unfortunately stayed the same night several highschool aged baseball teams were staying for a tournament. They were loud and wild all night long. They over took the pool area as if it were their own, and I had to call the front desk around 11pm because the kids in the room above us were jumping from bed to bed, smashing into walls, and stomping on the floor literally making our walls shake. After an 8 hour drive that day, and having 2 young children that needed to get rest for the next day, I was not happy. I called the front desk and they said they would look into it and I never heard another word back. To top it all off, twice I got in the elevator to go to the lobby and as I got on the baseball kids were getting off. Both times, every floor had been selected on the elevator so I had to ride all the way up and back down.

I know its not the hotels fault entirely, but they seemed to have little control of their guests that evening, and it will make me second guess returning next year. We decided to drive straight home from TN on the return trip rather than stay again due to this issue.

  • Stayed July 2014, travelled with family
    • Rooms
    • Cleanliness
    • Service
Helpful?
Thank CrazyPaul1229
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
KMMayernick, General Manager at Comfort Suites Commerce, responded to this review, 1 September 2014
Thank you for taking the time to review our hotel on Trip Advisor. It’s great to see you were able to enjoy your recent stay and experience our wonderful amenities. I apologize for the issues that occurred during your stay and i will be passing that on to our Front Desk Department. It was truly a pleasure to have you staying with us. We hope to see you back soon!
Report response as inappropriate
This response is the subjective opinion of the management representative and not of TripAdvisor LLC
1 review
Reviewed 4 July 2014

I booked this overnight stay through AAA Carolinas. I was looking for a suite to accommodate myself and family members that was affordable and clean. Though it was not situated in attractive physical setting, this Comfort Inn exceeded my expectations. Not only was it clean but very modern and nicely decorated.
Our room was spacious and comfortable. My bed was the best! The staff was friendly. Mandy greeted us with a smile at the front desk when we checked in and she was there when we checked out. Same smile though she had worked some long hours. Seamless.

The free breakfast was another unexpected pleasure. There was something for every taste, hot or cold, health conscious, or indulgent.

When I am in the area again I will definitely stay there. I might just make an occasion to be back in the area just to stay there.

  • Stayed July 2014, travelled with family
    • Value
    • Location
    • Sleep Quality
    • Rooms
    • Cleanliness
    • Service
Helpful?
Thank Carol M
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
KMMayernick, General Manager at Comfort Suites Commerce, responded to this review, 1 September 2014
Thank you for taking the time to review our hotel. It’s great to see you were able to enjoy your recent stay and experience our wonderful staff. It was truly a pleasure to have you staying with us. We hope to see you back soon!
Report response as inappropriate
This response is the subjective opinion of the management representative and not of TripAdvisor LLC
Raleigh, NC
Level Contributor
97 reviews
31 hotel reviews
common_n_hotel_reviews_1bd8 130 helpful votes
Reviewed 29 June 2014 via mobile

We were driving to our destination and stayed here along our way. This is a clean hotel with nice sized rooms. The staff was nice during check in. We asked for extra line a for the pull out couch. This contained two fitted sheets and a pillow with no pillow case. It was too late at night for us to question and just made it work. The only draw back of this hotel is limited parking but overall very nice.

Stayed June 2014
Helpful?
Thank jnsbradley
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
KMMayernick, General Manager at Comfort Suites Commerce, responded to this review, 1 September 2014
Thank you for taking the time to review our hotel on Trip Advisor. It’s great to see you were able to enjoy your recent stay and experience our wonderful amenities. I apologize for the issues that occurred during your stay and i will be passing that on to our Front Desk Department. It was truly a pleasure to have you staying with us. We hope to see you back soon!
Report response as inappropriate
This response is the subjective opinion of the management representative and not of TripAdvisor LLC
Glennville, Georgia
Level Contributor
6 reviews
4 hotel reviews
Reviewed 24 June 2014

We stayed here for 5 nights while on vacation. We had a King bed suite with a pull out couch where our 10-year-old son slept. I loved how the room had a half divider between the bed and the couch. It gave us a feeling of privacy even though our son was in the same room with us. The bed was super comfortable with a pillow top which my husband enjoyed due to his chronic back pain. The bathroom was large and extremely clean. The location was wonderful being within walking distance of several restaurants and a very short drive (less than 5 minutes) from the Tanger Outlet mall. Despite being right in town, it was enjoyably quiet when in the room which was a huge plus for me being a very light sleeper. The indoor pool and hot tub were clean with long access hours 9 AM-10:30 PM every day. The free breakfast was very sufficient with a variety of choices. And finally, the staff was very friendly and always willing to help. I would highly recommend this hotel and we will certainly stay there again next time we are in the area!

  • Stayed June 2014, travelled with family
    • Value
    • Location
    • Sleep Quality
    • Rooms
    • Cleanliness
    • Service
Helpful?
Thank bullymom81
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
KMMayernick, General Manager at Comfort Suites Commerce, responded to this review, 25 June 2014
It is always a good feeling when our efforts are appreciated and we thank you for your wonderful review on TripAdvisor. We are thrilled that you had a pleasant stay with us and enjoyed our wonderful staff and amenities. We look forward to the next time you stay with us!
Report response as inappropriate
This response is the subjective opinion of the management representative and not of TripAdvisor LLC
Vancouver, Washington
Level Contributor
79 reviews
45 hotel reviews
common_n_hotel_reviews_1bd8 111 helpful votes
Reviewed 19 June 2014

Just stayed here one night passing through the area. The staff is very nice. The lobby is beautiful.

Our room was large and perfect. Comfy beds, large TV, big bathroom, refrigerator and microwave, and large TV and sofa. They were sold out due to the University of Georgia's graduation in Athens. So we lucked up in getting not only a room but also a great price. I did reserve a KING ROOM and it is on my confirmation but since we checked in after 8pm, we were given a room with 2 beds. We were too tired to ask to change but the hotel should be alert to give the room that is reserved especially since I know I reserved my room before they sold out (because of the price we paid). Probably someone booked whatever was left but arrived before we did and asked for a king room and ours was given away.

The beds are very comfy and the room stays cool through the night. The breakfast is really good too. Lots of options and it's kept quite tidy.

In the past I would have avoided Comfort Inns but I am very happy with the Comfort Suites brand and I will look for them in the future. Very good value for the money. This one in Commerce is definitely recommended.

Room Tip: I always ask for upper floor and away from the elevator since many elevators ding or gong which can...
See more room tips
  • Stayed June 2014, travelled as a couple
    • Value
    • Location
    • Sleep Quality
    • Rooms
    • Cleanliness
    • Service
Helpful?
1 Thank ClaireTravels
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
KMMayernick, General Manager at Comfort Suites Commerce, responded to this review, 1 September 2014
Thank you for taking the time to review our hotel on Trip Advisor. It’s great to see you were able to enjoy your recent stay and experience our wonderful amenities. I apologize for the issues that occurred during your stay and i will be passing that on to our Front Desk Department. It was truly a pleasure to have you staying with us. We hope to see you back soon!
Report response as inappropriate
This response is the subjective opinion of the management representative and not of TripAdvisor LLC
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Additional Information about Comfort Suites Commerce

Property: Comfort Suites Commerce
Address: 30490 Highway 441, Commerce, GA 30529
Phone Number:
Region: United States > Georgia > Commerce
Amenities:
Business Centre with Internet Access Fitness Centre with Gym / Workout Room Free Breakfast Free High Speed Internet ( WiFi ) Free Parking Pets Allowed ( Dog / Pet Friendly ) Swimming Pool Wheelchair access
Hotel Style:
#1 Family Hotel in Commerce
#1 Romantic Hotel in Commerce
#1 Business Hotel in Commerce
Price Range (Based on Average Rates): ££
Hotel Class:2.5 star — Comfort Suites Commerce 2.5*
Number of rooms: 74
Official Description (provided by the hotel):
Beautifully appointed all suites hotel with extra large rooms to accomodate all travelers. Pillowtop mattresses and micro/fridge in all guestrooms as well as 32" flat screen televisions with HBO. Conference room that will acccomodate up to 60 with 52 inch large screen TV. Indoor salt water pool with hot tub and state of the art fitness center. Enjoy our fresh cooked hot breakfast buffet daily featuring scrambled eggs, bacon or sausage, grits or hash browns, biscuits and gravy. Belgium waffle varieties including vanilla and blueberry. Fresh baked daily cinnamon rolls on buffet and hot from the oven chocolate chip cookies in the evening. Guest satisfaction is number 1 at Comfort Suites in Commerce, GA. Come see why we are rated #1 for two years running! ... more   less 
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Also Known As:
Comfort Suites Commerce Hotel Commerce

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