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“Best Fairfield Inn that I have seen!”

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Fairfield Inn & Suites Commerce
Ranked #6 of 15 Hotels in Commerce
Certificate of Excellence
Dallas/FtWorth, TX
Level 4 Contributor
32 reviews
7 hotel reviews
common_n_hotel_reviews_1bd8 8 helpful votes
“Best Fairfield Inn that I have seen!”
Reviewed 17 July 2014

I have stayed at numerous Marriott properties in various cities, but this is the best Fairfield Inn & Suites that I have seen! We booked early for a five night stay. I was recognized by the front desk when I called ahead to warn of a late arrival. The subsequent check-in was fast and courteous. The room was clean and comfortable with no musty odor or unkempt bath. Furthermore, I had to make last minute changes to the reservation after the first night, but the front desk was again both understanding and accommodating. Later in the week, I returned to fulfill my reservation, and again I experienced similar fast and courteous service from a different attendant. This time, the room was even better than before. All nights were in a king bed suite, which I recommend. The air conditioner in the rooms were strong enough for the harshest summer nights. The water in the showers turns immediately hot. The pool is indoors, and the location of the hotel is centered among restaurants and shopping centers, most within walking distance. The hallways are clean and the adjacent rooms were quiet. The TV service could be better, but I did not spend much time watching TV, as the Internet service was quite ample, although it did exhibit the typical evening slowness characteristic of many properties. In summary we enjoyed both our stay in Commerce, thoroughly impressed by the professional service and can I say southern hospitality here at the Fairfield Inn and Suites in Commerce, GA.

Room Tip: TIP YOUR HOUSEKEEPERS, king bed suite, high floor, away from elevator and stairs
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  • Stayed July 2014, travelled as a couple
    • Value
    • Cleanliness
    • Service
Helpful?
Thank txfamilyguy
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
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122 reviews from our community

Traveller rating
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    34
    8
    3
    0
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41
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Rating summary
  • Location
  • Sleep Quality
  • Rooms
  • Service
  • Value
  • Cleanliness
Traveller tips help you choose the right room.   Room tips (25)
Date | Rating
  • English first
  • Any
English first
Riceville
Level 6 Contributor
277 reviews
71 hotel reviews
common_n_hotel_reviews_1bd8 60 helpful votes
Reviewed 15 July 2014 via mobile

This hotel is in a perfect location for the outlet stores and restaurants. The staff on duty was very friendly and very helpful. These rooms are designed to give you a studio feel and the ability to separate from the bed area to just relax without being in the bed. Nice desk with plenty of office space and very quiet due to the design of the room. Definitely would stay again and recommend to others.

Stayed July 2014, travelled on business
Helpful?
Thank Ken K
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
Atlanta, Georgia
Level 4 Contributor
39 reviews
24 hotel reviews
common_n_hotel_reviews_1bd8 25 helpful votes
Reviewed 15 July 2014

This was my second time here. The front desk staff was very friendly and check in was fast. The rooms, grounds and interior are very clean. The breakfast was the typical simple breakfast with eggs and sausage patties...nothing extravagant.

I would definitely stay here again if in the area.

From a Platinum Premier member.

  • Stayed July 2014, travelled on business
    • Sleep Quality
    • Rooms
    • Service
Helpful?
Thank Police_Lives_Matter
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
Fairfax, Virginia
Level 4 Contributor
45 reviews
13 hotel reviews
common_n_hotel_reviews_1bd8 32 helpful votes
Reviewed 10 July 2014

We came in late on a Friday evening and left on Sunday. Staff was friendly. Room was clean. The hotel is easy to get to, and there are many restaurants and shops nearby. It is a quick drive down 441 to Athens/UGA. Breakfast was your standard hotel free breakfast. I thought it was nice. I only like to stay at Marriott properties if I can. We'll be back again!

  • Stayed October 2013, travelled with family
    • Value
    • Rooms
    • Service
Helpful?
Thank Sobe0206
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
Clemson, South Carolina
Level 6 Contributor
71 reviews
10 hotel reviews
common_n_hotel_reviews_1bd8 32 helpful votes
Reviewed 10 June 2014 via mobile

I travel for work and stay here weekly. The staff is friendly and willing to help. If you are a light sleeper, I suggest asking for a room on the back of the hotel due to highway traffic. Great location to outlet mall and good breakfast. Free cookies in the evening!

Stayed June 2014, travelled on business
Helpful?
Thank ClemsunTiger
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
Miramar
Level 5 Contributor
42 reviews
15 hotel reviews
common_n_hotel_reviews_1bd8 13 helpful votes
Reviewed 24 May 2014

Had to go to UGA for a graduation and this hotel was the closest availabale
Clean Bathrroms and good showers Also nice comfy beds Al bit of musty odor. "Breakfast " was included It can be avoided
Overall staff was willing to help

  • Stayed May 2014, travelled with family
    • Value
    • Location
    • Sleep Quality
    • Rooms
    • Cleanliness
    • Service
Helpful?
Thank guzmanddsMiramar
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
Fairfieldc, General Manager at Fairfield Inn & Suites Commerce, responded to this review, 26 May 2014
Thank you so very much for utilizing Trip Advisor to review our hotel, the Fairfield Inn & Suites, by Marriott, Commerce, regarding your recent stay in May 2014. At the Fairfield Inn & Suites, by Marriott, Commerce, we strive to make our Guests feel at home with a hearty Welcome upon arrival, spacious fresh and clean guest rooms, and always provide you the service that will make you want to return in the future. Upon reading your review, we have not provided you with this experience on all levels so please accept our sincerest apologies for your inconveniences that you and your Family endured during your recent stay in May 2014. When you return to the area, please feel free to contact the property directly so that we can certainly allow you and your Family experience why the Fairfield Inn & Suites, by Marriott, Commerce, is ranked # 2 in the Fairfield Inn & Suites, by Marriott, Brand system in Guest Service Satisfaction. We look forward to your return to Commerce, Georgia, and the Fairfield Inn & Suites, by Marriott, Commerce, Georgia.
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This response is the subjective opinion of the management representative and not of TripAdvisor LLC
College Park, Georgia, United States
Level 4 Contributor
44 reviews
34 hotel reviews
common_n_hotel_reviews_1bd8 22 helpful votes
Reviewed 19 May 2014

I am a Marriott rewards customer so I have expectations based on other Marriott properties.

This hotel is clean and comfortable and met my needs.

My complaints are these:

1-Waited way to long to get checked in....I am not the type to YELL for a desk clerk...so I waited and I waited and I waited (began dreaming of self service kiosk) and finally two clerks came out to wait on me with no idea how long I had been there so no apology received.

2-I used free night for this room. The front desk put a hold on my debit card and on my credit card of 20 dollars each. Not a big deal but stupid. Why????

3-Horrible hotel layout on the floors. If have mobility issues then the little maze on each floor to get to your room is a pain.

Please put the obnoxious bell back at the front desk. Your staff needs it.

Room Tip: Its one of a couple of decent hotels in Commerce. The top floor was hot to me. Its like the heat of...
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  • Stayed May 2014, travelled on business
    • Value
    • Location
    • Sleep Quality
    • Rooms
    • Cleanliness
    • Service
Helpful?
Thank Jperiod A
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
Fairfieldc, General Manager at Fairfield Inn & Suites Commerce, responded to this review, 20 May 2014
Thank you so very much Jperiod A for reviewing, on Trip Advisor, the Fairfield Inn & Suites, by Marriott, Commerce on your recent stay while visiting Commerce. At the Fairfield Inn & Suites, by Marriott, we value Guests like you to let us know how your recent stay was and if there is anything that we can do better for you and future Guests. Our Staff strive to make you feel at home with a hearty welcome upon arrival, spacious fresh and clean guest rooms and always provide you the service that will make you want to return in the future. We look forward to your return to the Fairfield Inn & Suites, by Marriott, Commerce, Georgia
Report response as inappropriate
This response is the subjective opinion of the management representative and not of TripAdvisor LLC
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Additional Information about Fairfield Inn & Suites Commerce

Property: Fairfield Inn & Suites Commerce
Address: 137 Frontage Rd, Commerce, GA 30529-6236
Region: United States > Georgia > Commerce
Amenities:
Business Centre with Internet Access Fitness Centre with Gym / Workout Room Free High Speed Internet ( WiFi ) Free Parking Swimming Pool
Hotel Style:
Ranked #6 of 15 Hotels in Commerce
Price Range (Based on Average Rates): ££
Hotel Class:2.5 star — Fairfield Inn & Suites Commerce 2.5*
Number of rooms: 80
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