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Best Western Commerce Inn
Ranked #6 of 15 Hotels in Commerce
Certificate of Excellence
Mobile, Alabama
Level Contributor
205 reviews
40 hotel reviews
common_n_hotel_reviews_1bd8 64 helpful votes
“Great deal for the price”
Reviewed 18 March 2014

Looks like the hotel was in the middle of major renovations on the 2nd floor. Guy that worked there said they would be done in a few months, so if you are reading this in a few months, the rooms may be even better That said, here's my 2cents:


THE GOOD
Plenty of good - 1st, the price - only $67 for 2 queens (when booking through bestwestern.com) . Large rooms, interior access. Fresh coffee in lobby with weather channel on TV. Very friendly staff. Rooms relatively clean & in decent condition considering the price. Large flat-screen TV in room (but channels didn't look HD). Refrigerator was a nice size and worked well.


THE BAD
Hallways had an interesting smell to them....like pepper. May not really be a "bad" thing, but certainly not something that any of us found appealing. Also free breakfast didn't seem all that fresh, but we got there near closing time.


THE UGLY
The AC put out a tiny bit of a mildew smell.


BOTTOM LINE: Considering what you get for the $$, we will definitely stay here again - especially knowing the upgrades to come.

  • Stayed March 2014, travelled with family
    • Value
    • Location
    • Sleep Quality
    • Rooms
    • Cleanliness
    • Service
Helpful?
Thank trailblr
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
bestwestern11198, General Manager at Best Western Commerce Inn, responded to this review, 19 March 2014
Thank you so much for your kind review. We hope you come back again after the renovations are done. Have a wonderful day!
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This response is the subjective opinion of the management representative and not of TripAdvisor LLC
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198 reviews from our community

Traveller rating
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    20
    6
    11
See reviews for
70
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Rating summary
  • Location
  • Sleep Quality
  • Rooms
  • Service
  • Value
  • Cleanliness
Traveller tips help you choose the right room.   Room tips (16)
Date | Rating
  • English first
  • German first
  • Any
English first
Pensacola, United States
2 reviews
Reviewed 17 February 2014

Hotel check in was very good and answered all my questions and concerns excellent. Experience in the area was very good with many good places to eat, sleep, and get gas. I was traveling and only stayed one night and it was nice.

  • Stayed February 2014, travelled with family
    • Value
    • Location
    • Sleep Quality
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    • Cleanliness
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Review collected in partnership with Best Western

Helpful?
Thank Charles W
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
bestwestern11198, General Manager at Best Western Commerce Inn, responded to this review, 20 February 2014
Thank you so much, please come back to see us. We will be newly renovated in about 5 weeks and will love for you to enjoy our new rooms. Have a nice day.
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This response is the subjective opinion of the management representative and not of TripAdvisor LLC
Salley, South Carolina
Level Contributor
67 reviews
17 hotel reviews
common_n_hotel_reviews_1bd8 24 helpful votes
Reviewed 2 February 2014

We have stayed here twice. The first trip was wonderful! Very clean, great price, all was above our expectations. One year later, not sure what has changed, but the quality has gone down. The rooms had not been vaccumed, we found food on the floor. The edges and corners of the entire room were covered in dust, hair, YUCK! We were a party of two families, both rooms were the same. The breakfast was average, it seemed to be left overs, frozen and thawed, kinda stale. Very disappointed, not what we expected to find. Clerk at front counter on arrival was sick, others at check out seemed to be busy and unfriendly.

  • Stayed January 2014, travelled with family
    • Value
    • Location
    • Sleep Quality
    • Rooms
    • Cleanliness
    • Service
Helpful?
1 Thank 578leahs
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
bestwestern11198, General Manager at Best Western Commerce Inn, responded to this review, 5 February 2014
We apologize for not exceeding your expectations. We are in the process of upgrading our rooms and our breakfast. We hope you will give us another chance in the future. Have a wonderful day.
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This response is the subjective opinion of the management representative and not of TripAdvisor LLC
Lake City, Florida
Level Contributor
6 reviews
3 hotel reviews
Reviewed 24 January 2014

We have stayed at the Best Western in Commerce at least 15 times as we make it a point to schedule our departure from Lake City to make that our stop over point on our way to the NC mountains. The manager and help there are the best and the rooms are spotless. It is the best quality for the money you will find period

  • Stayed October 2013, travelled as a couple
    • Value
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    • Sleep Quality
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    • Cleanliness
    • Service
Helpful?
Thank billyshaw_11
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
bestwestern11198, General Manager at Best Western Commerce Inn, responded to this review, 26 January 2014
Thank you so much for your awesome review. We hope to see you again soon and have a wonderful day!
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This response is the subjective opinion of the management representative and not of TripAdvisor LLC
Commerce, United States
1 review
Reviewed 6 January 2014

Arrival at the hotel was around 7 pm, slightly after checkout. It was currently raining and the clerk on duty at the time was very helpful. He offered to help with bags or provide bags to cover any materials that could be damaged by the rain. The hotel room was very clean and had no odor. We stayed on new years and the staff went out of their way to help us find a bottle opener. Would definitely stay here again, it was my first stay at a Best Western and one of the best ever.

  • Stayed January 2014, travelled as a couple
    • Value
    • Location
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Review collected in partnership with Best Western

Helpful?
Thank Donovan V
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
bestwestern11198, General Manager at Best Western Commerce Inn, responded to this review, 9 January 2014
Thank you so much and we hope you come back soon! Have a wonderful day and a Happy New Year.
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This response is the subjective opinion of the management representative and not of TripAdvisor LLC
Tallahassee, Florida
Level Contributor
21 reviews
common_n_hotel_reviews_1bd8 3 helpful votes
Reviewed 3 December 2013

Our family of four needed a place to stay en route to Thanksgiving vacation. This hotel was perfect! The staff were friendly and courteous, the hotel was quiet in spite of a heavy holiday occupancy, clean, and convenient to our route. Breakfast was great, and checkout was a snap. If we ever need to bunk down in Commerce again, we will definitely stay here!

  • Stayed November 2013, travelled with family
    • Value
    • Location
    • Sleep Quality
    • Rooms
    • Cleanliness
    • Service
Review collected in partnership with Best Western

Helpful?
Thank Robin M
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
bestwestern11198, General Manager at Best Western Commerce Inn, responded to this review, 6 December 2013
Thank you, we are so happy you had a great stay with us. We look forward to seeing you again. Have a nice day!
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This response is the subjective opinion of the management representative and not of TripAdvisor LLC
Newport News, VA
Level Contributor
11 reviews
11 hotel reviews
common_n_hotel_reviews_1bd8 1 helpful vote
Reviewed 16 November 2013

This was a very nice, reasonable motel. We were on our way to Biloxi and stayed here for 1 night. The bed was comfortable and the shower spray is great! Breakfast was fine and the value for the price was very good. Overall, we were very satisfied.

  • Stayed November 2013, travelled as a couple
    • Value
    • Location
    • Sleep Quality
    • Rooms
    • Cleanliness
    • Service
Review collected in partnership with Best Western

Helpful?
Thank compteacher99
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
bestwestern11198, General Manager at Best Western Commerce Inn, responded to this review, 20 November 2013
Thank you so much for your kind words. We hope to see you again in the future, have a wonderful day!
Report response as inappropriate
This response is the subjective opinion of the management representative and not of TripAdvisor LLC
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Additional Information about Best Western Commerce Inn

Property: Best Western Commerce Inn
Address: 157 Eisenhower Dr, Commerce, GA 30529-6226 (Formerly Red Roof Inn)
Phone Number:
Region: United States > Georgia > Commerce
Amenities:
Business Centre with Internet Access Fitness Centre with Gym / Workout Room Free Breakfast Free High Speed Internet ( WiFi ) Free Parking Pets Allowed ( Dog / Pet Friendly ) Swimming Pool Wheelchair access
Hotel Style:
#4 Romantic Hotel in Commerce
#5 Business Hotel in Commerce
#5 Family Hotel in Commerce
Price Range (Based on Average Rates): £
Hotel Class:2.5 star — Best Western Commerce Inn 2.5*
Number of rooms: 51
Reservation Options:
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Also Known As:
Commerce Best Western

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