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“Great Stay”

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Holiday Inn Express Dahlonega
Ranked #5 of 8 Hotels in Dahlonega
Harlem, Georgia
2 reviews
common_n_hotel_reviews_1bd8 2 helpful votes
“Great Stay”
Reviewed 29 July 2013

We had a softball tournament in Dahlonega the week of July 21 and had a great experience at this hotel. The staff was very accomidating to our large group and went out of their way to make our stay the best it could be. Diane (Mgr.) was gracious enough to let us use the lobby to feed our team pizza and made us feel welcome. I had no complaints about the rooms from any of our parents, and we had over 18 rooms booked in our group. The only complaint that I got from anyone in our group was that the pancake machine was broke. No complaints from Harlem High Softball.

  • Stayed July 2013, travelled with friends
    • Value
    • Location
    • Sleep Quality
    • Rooms
    • Cleanliness
    • Service
Helpful?
1 Thank gstokes
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
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209 reviews from our community

Traveller rating
    70
    59
    43
    20
    17
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62
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44
Rating summary
  • Location
  • Sleep Quality
  • Rooms
  • Service
  • Value
  • Cleanliness
Traveller tips help you choose the right room.   Room tips (54)
Date | Rating
  • Dutch first
  • English first
  • Any
English first
Macclenny, Florida
Level Contributor
61 reviews
11 hotel reviews
common_n_hotel_reviews_1bd8 9 helpful votes
Reviewed 25 July 2013

What a great view from our room. The North GA mountains were outside our window, dusk on the mountain was great to see. Downtown has many restaurants to choose from, drive was less than a mile away, downhill. Being on motorcycles, rolling hills and the start of the mountains we expected downtown be to hilly, everything is flat, central parking near all restraurants. Hotel parking was available for cars, trucks will trailers park at the end of the parking lot. Hotel staff told us to park the motorcycles under the entry near the entrance. That was nice and ease of going in the morning. Breakfast was a challenge, seemed like everyone came down at the same time, 0800, food was in limited supply, grabbed a banana, some juice and moved on down the road, as we were not going to wait for the other folks to make way to sit and get breakfast, as we checked out, other came rolling in looking for breakfast.

Room Tip: Ask for a room facing north or on the side that entrance is on, the mountain views morning and eveni...
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  • Stayed July 2013, travelled as a couple
    • Value
    • Location
    • Sleep Quality
    • Rooms
    • Cleanliness
    • Service
Helpful?
1 Thank LDubie
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
Clayton, Georgia
Level Contributor
205 reviews
44 hotel reviews
common_n_hotel_reviews_1bd8 80 helpful votes
Reviewed 23 July 2013

There were four in our party and we got two rooms. We all agreed that the rooms were very clean. The view from our rooms was great. We are priority customers and didn't receive our little welcome gifts. They were great about letting us check in early. I do think that it was over priced.

  • Stayed July 2013, travelled with family
    • Value
    • Location
    • Sleep Quality
    • Rooms
    • Cleanliness
    • Service
Helpful?
1 Thank Spencer1952
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
Level Contributor
17 reviews
10 hotel reviews
common_n_hotel_reviews_1bd8 8 helpful votes
Reviewed 21 July 2013

Quick, last minute trip to the area with my kids. Needed a hotel at the last minute and chose this one instead of the less expensive Days Inn or Quality Inn hoping for a a decent room. Outside of building and public areas are well kept. Room is of the standard of a Quality Inn- no fridge, no microwave, thin sheets/towels,very small with open closet. Outside pool, no hot tub.

At this moment the manager is in my room debating with me if the room smells like urine or not-it does. As soon as the air goes off the rm 320 smells like pee. When I called down this am she told me that all the ac's had gotten a sour smell because of the rain collecting in them so they had been cleaning them hoping to get rid of the smell. So I asked her if it was mold- she says it's not but what else could it be? So she decided to come up. Knocks on door, no greeting walks in and asks why I turned the ac off. Told her it had been off for a few minutes. Tells me she doesn't smell anything and she has a sensitive nose. I explain that I do too and the room smells like pee and she might want to clean the carpet for the next guest. She basically tells me it doesn't and says she will be back in a few minutes..... I decided to write this while I am waiting.

I used to manage hotels and never in my life could I imagine treating guests like this. Stay somewhere else. The room and service are no better than a very low end chain hotel.

Room Tip: Do not stay in rm 320 unless they finally replace carpet.
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  • Stayed July 2013, travelled with family
    • Value
    • Location
    • Sleep Quality
    • Rooms
    • Cleanliness
    • Service
Helpful?
Thank Deborah D
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
IHGCare, Guest Relations Manager at Holiday Inn Express Dahlonega, responded to this review, 6 August 2013
Dear MIKEEMIKEE10,

Thank you for your feedback. We take our guest comments very seriously and always strive to provide comfortable and friendly accommodations. We’re sorry we fell below your expectation regarding the room smell and the air conditioning which was unacceptable. We will address these points. I assure you the feedback of our hotel will be reviewed and most certainly forwarded to the appropriate departments. We take the confidence our guests place in us very seriously and work diligently to rectify any unsatisfactory experiences. We hope you give us a chance in the future to show you how great our hotel is.

Sincerely,

Orlando A.
Case Manager
IHGCare
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This response is the subjective opinion of the management representative and not of TripAdvisor LLC

Travellers are raving about these Dahlonega hotels

Huntsville, Alabama
Level Contributor
175 reviews
37 hotel reviews
common_n_hotel_reviews_1bd8 37 helpful votes
Reviewed 27 June 2013

Traveling by motorcycle through the area and stayed the night.
The prices were reasonable, the hotel was very clean. The free hot breakfast is a nice plus. My room was a king, second floor, first door to the right after exiting the elevator. It was small, since I was traveling alone it was adequate but amazingly small than the hotel rooms I had in Asia.

  • Stayed June 2013, travelled solo
    • Value
    • Location
    • Sleep Quality
    • Rooms
    • Cleanliness
    • Service
Helpful?
Thank KiloBravo1
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
Purcellville, Virginia
Level Contributor
11 reviews
common_n_hotel_reviews_1bd8 1 helpful vote
Reviewed 23 June 2013

We stay here each time we visit our relatives. The rooms are nice and clean. Bed was comfortable and had a variety of pillows. There were plenty of outlets which is a challenge at many hotels. Didn't get a chance to check out the exercise room this trip.

Room Tip: It appears that this hotel hosts many wedding parties so book early if you are staying over a weeken...
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  • Stayed June 2013, travelled with family
    • Value
    • Location
    • Sleep Quality
    • Rooms
    • Cleanliness
    • Service
Helpful?
Thank Glen55Family
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
Fairburn, Georgia
Level Contributor
131 reviews
20 hotel reviews
common_n_hotel_reviews_1bd8 70 helpful votes
Reviewed 21 June 2013

Worse time ever at a hotel property. Wedding Party ruined entire stay, loud drunks, stealing food from breakfast bar and all management would say was she never heard any complaints. The only funny part was that the worse hell raisers were what appeared to be the grandparents with the coolers of booze so much left over it filled their van and they had to put clothes in another van. Ice machines out of service because some one filled large coolers and left none on 1 or 3 floors, and 2 floor was melting. Stealing yogurt and putting in a purse, biscuits and jelly guess it was for their father's day luncheon. So ask ahead if they are having A WEDDING PARTY, remember this is a College town! Oh, the Pool Furniture was placed around the parking lot and had our van damaged by something being slammed on the roof. Otherwise it was your regular run of the mill Holiday Inn Express.

Room Tip: Odd number rooms have great view of town and mountains. Third floor was great.
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  • Stayed June 2013, travelled as a couple
    • Value
    • Location
    • Sleep Quality
    • Rooms
    • Cleanliness
    • Service
Helpful?
2 Thank LewieD
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
IHGCare, Guest Relations Manager at Holiday Inn Express Dahlonega, responded to this review, 7 July 2013
Dear LewieD,

Thank you for taking the time out our your busy day to share your thoughts and comments regarding your stay with us. Guest satisfaction is important to us and we try our hardest to make sure all of our guests have a rewarding experience at our hotel. I would like to apologize for the inconvenience you experienced with the wedding party that happened during your stay. I have taken note of your comments regarding the shortcomings you encountered and these will be shared with our management team for the purpose of bringing improvement to this identified weakness.

Despite your disappointment, I do hope you will return to stay with us again at some future date when you can be assured of our very best attention.

Sincerely,

Joel B
Case Manager
IHGCare
Report response as inappropriate
This response is the subjective opinion of the management representative and not of TripAdvisor LLC
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Additional Information about Holiday Inn Express Dahlonega

Property: Holiday Inn Express Dahlonega
Address: 835 S Chestatee St, Dahlonega, GA 30533-1610
Phone Number:
Region: United States > Georgia > Dahlonega
Amenities:
Business Centre with Internet Access Free Breakfast Free High Speed Internet ( WiFi ) Free Parking Suites Swimming Pool Wheelchair access
Hotel Style:
Ranked #5 of 8 Hotels in Dahlonega
Price Range (Based on Average Rates): ££
Hotel Class:2.5 star — Holiday Inn Express Dahlonega 2.5*
Number of rooms: 81
Official Description (provided by the hotel):
Welcome to Dahlonega, home to the first major gold rush in the US. The Holiday Inn Express Dahlonega hotel is a luxurious three-story hotel only one mile from downtown Dahlonega and located in the heart of the Southern Appalachian Mountains with excellent mountain views and rapid access to mountain attractions. Hotel features include complimentary hot breakfast and free local phone calls. Please note that no roll-away beds are allowed in any of our rooms. Visit Dahlonega, GA and Stay Smart at the Holiday Inn Express hotel. ... more   less 
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Also Known As:
Holiday Inn Express Dahlonega Hotel Dahlonega
Holiday Inn Dahlonega

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