This is the second of two different Holiday Inn Express locations I've stayed in this year. I like the brand. The decor is stylish, the rooms are very nice and clean, the free breakfast is great and the beds are comfortable. This hotel, just like the other one, simply needs a little more attention to detail by the staff. I went to go use the fitness center and the treadmill wasn't working. The front desk clerk didn't know how to turn it on. I told her that I would be working out again first thing the following morning and I hope they can get it working.
The next morning at 6 am, the fitness center was still locked, because the front desk clerk hadn't gone to open it yet. I went to get him, and I'm pretty sure he was sleeping around the back. The treadmill was working, but when I finished my run, the water cooler was empty.
Again, just like the last property, not big things, but they just need a little more attention to detail. It wouldn't stop me from staying at an HIE again.More
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