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“Not your Average Holiday Inn”

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Courtyard Atlanta Decatur Downtown/Emory
Ranked #1 of 18 Hotels in Decatur
Certificate of Excellence
Atlanta, Georgia
Level 4 Contributor
31 reviews
26 hotel reviews
common_n_hotel_reviews_1bd8 4 helpful votes
“Not your Average Holiday Inn”
Reviewed 16 July 2011

Spent the night here with my girlfriend. The rooms are definitely fresh, and are not what pop in to your head when you think of a stereotypical Holiday Inn. They are very modern in the main guest room. The bathroom was a bit dated, but it did the job. The hotel is right in the thick of Downtown Decatur, and is in walking distance to a number of restaurants, bars, and the MARTA station if you need to head downtown.

  • Stayed May 2011, travelled as a couple
    • Value
    • Sleep Quality
    • Cleanliness
Helpful?
Thank outlawin51
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
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354 reviews from our community

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Rating summary
  • Location
  • Sleep Quality
  • Rooms
  • Service
  • Value
  • Cleanliness
Traveller tips help you choose the right room.   Room tips (93)
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English first
Charlotte, NC
Level 6 Contributor
122 reviews
35 hotel reviews
common_n_hotel_reviews_1bd8 89 helpful votes
Reviewed 5 July 2011

We stayed over the 4th of July weekend, and I have to agree with previous posters on their negative comments and experiences. The hotel has recently ceased being a Holiday Inn property, and is now the Decatur Hotel and Conference Center; however, hotel staff didn't alert us to this before we arrived, so there was some initial confusion on our end when double-checking our reservation. Hotel staff was friendly, but painfully slow. And although we were the only ones checking in, it took at least 20 minutes. Parking is $8/day, and a breakfast is provided for a fee. The common areas were dark and dingy, and the air conditioning must not have been working because all the elevators and hallways were stifling. Our room was nice and clean with a desk, small fridge and small coffee maker, but it could use an upgrade. We were visiting Decatur to enjoy the shops around Court Square; unfortunately, there aren't any other hotels in that area, so we've decided to postpone future trips to Decatur rather than stay in this hotel again.

  • Stayed July 2011, travelled as a couple
    • Value
    • Sleep Quality
    • Cleanliness
    • Service
Helpful?
Thank Vandelay37
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
Level 6 Contributor
133 reviews
33 hotel reviews
common_n_hotel_reviews_1bd8 120 helpful votes
Reviewed 4 July 2011

This is no longer a Holiday Inn. It's the Decatur Hotel and Conference Center now. The room was fine, but the facility shows it's age. We arrived around 10:30A and parked the car in the garage. The desk clerk said we could check in then, but we didn't. When we came back at 2:30P, there were no rooms available and he said he didn't say we could check in at 10:30A. Rooms would only be released to the front desk at 3P. The young man did take a personal interest and jumped us to the front of the line for the first king available, which turned out to be about 3:30. He said they had been fully booked the previous night and a lot of people slept in.

  • Stayed June 2011, travelled with family
    • Value
    • Sleep Quality
    • Cleanliness
    • Service
Helpful?
2 Thank mac34
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
Maryville, Tennessee
Level 2 Contributor
8 reviews
5 hotel reviews
common_n_hotel_reviews_1bd8 4 helpful votes
Reviewed 2 July 2011

I reserved a room a week ago and was assured there would be one as per my specifications. We arrived promptly at 3:00 p.m. when check in begins. The person at the desk who had assured me that I would have a room asked me to come back in an hour as the rooms were not clean yet. When I came back, he said no such room was available after I stood there for a half hour waiting for him to answer 3 phone calls and talk to 2 other people waiting to register. I feel that this hotel staff is very disorganized. The hotel seemed chaotic and disorganized. I had to leave with no room, even though I had a reservation.

Room Tip: Room with windows to the outside.
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  • Stayed July 2011, travelled with family
    • Service
Helpful?
1 Thank PKHix
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
San Antonio, Texas
Level 6 Contributor
135 reviews
41 hotel reviews
common_n_hotel_reviews_1bd8 69 helpful votes
Reviewed 2 June 2011

Due to different location requirements we stayed at four different hotels in Atlanta. This one was on the bottom of our rating chart. It just looked like a run of a mill moderately priced hotel. If added a little more "personality", sprucing up, especially to/of the bathrooms and hallways, making the large common area more cozy, it would definite make it more visually pleasing. The food served at our group function, also was a bit "unimaginative". This Holiday Inn also needs a lot of help to turn it into a 'green' hotel, as many other already have. The breakfast buffet was plentiful but the wait for omelettes extremely long (give the man a second frying pan, please!). Positive points:1. We really appreciated being able to open the window - although just a crack as the airconditioning was not functioning correctly. 2. The hotel is located in the very nice town of Decatur.

  • Stayed May 2011, travelled as a couple
    • Value
    • Sleep Quality
    • Cleanliness
    • Service
Helpful?
Thank Fahrvergnuegte
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
Ohio
Level 6 Contributor
133 reviews
28 hotel reviews
common_n_hotel_reviews_1bd8 32 helpful votes
Reviewed 27 May 2011

Checking in took 38 minutes and there were only 2 of us. The staff were friendly but incompetent at best. Breakfast bar had an omelet and waffle station but no one staffing so we ordered off the menu. 45 minutes later our eggs arrived but no toast or sides. When the toast arrived - it wasn't toasted but just out of the box. There were only 10 people in the restaurant. The parking lot was so tiny it was difficult to drive through and parking without hitting a pillar was near impossible proved by the many scrapes on them. And after the 2nd night there was no attendant. They charged our credit card "approval amounts" that were not removed for 1 week - after the actual room charges. And we still have 2 charges we are disputing. They no longer answer the phone and Holiday Inn has said it's no longer one of their properties and can do nothing even though it was a Holiday Inn while we were there. We left May 15 and as of May 19th who knows ...

  • Stayed May 2011, travelled on business
    • Value
    • Location
    • Cleanliness
    • Service
Helpful?
4 Thank cwithp
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
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Additional Information about Courtyard Atlanta Decatur Downtown/Emory

Property: Courtyard Atlanta Decatur Downtown/Emory
Address: 130 Clairemont Ave, Decatur, GA 30030-2501 (Formerly Holiday Inn Decatur Conference Center)
Region: United States > Georgia > Decatur
Amenities:
Bar / Lounge Business Centre with Internet Access Fitness Centre with Gym / Workout Room Free High Speed Internet ( WiFi ) Restaurant Shuttle Bus service Suites Swimming Pool Wheelchair access
Hotel Style:
Ranked #1 of 18 Hotels in Decatur
Price Range (Based on Average Rates): ££
Hotel Class:3 star — Courtyard Atlanta Decatur Downtown/Emory 3*
Number of rooms: 179
Official Description (provided by the hotel):
Conveniently located in the heart of historic downtown Decatur with over 50 restaurants and shops within a 3 mile radius of the hotel.The new state-of-the-art lobby at Courtyard Decatur Downtown/Emory provides greater flexibility and choices for our guests. At the center of it all is The Bistro, your destination for a great breakfast, or drinks and dinner during the evening. You'll also enjoy inviting, flexible spaces where you can work or relax, free Wi-Fi throughout and easy access to the latest news, weather and airport conditions via our GoBoard technology. Plus, our well-equipped fitness center and indoor pool will help you stay refreshed and energized. Whether traveling for business or pleasure, your stay is sure to be more comfortable, more productive and more enjoyable than ever before! We offers spacious meeting rooms, breakouts,pre-function and event space. Our new facilities offer flexible space and our experienced staff is dedicated to making your event a success. From corporate meetings to joyous celebrations, we’ll bring your visions to reality. ... more   less 
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Also Known As:
Courtyard Atlanta Decatur Downtown/Emory Hotel Decatur
Holiday Inn Decatur Hotel
Decatur Holiday Inn

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