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Extended Stay America - Atlanta - Gwinnett Place
Ranked #20 of 24 Hotels in Duluth
Lagos, Nigeria
Level Contributor
10 reviews
6 hotel reviews
common_n_hotel_reviews_1bd8 3 helpful votes
“Great time”
Reviewed 25 August 2010

My family enjoyed the place, well located close to shopping malls. The room was excellent, swimming pool was superb, response time was great.

I will recommend this place any day to anybody, a good place to stay when you require a self catering apartment for self or for the entire family. Restuarants are close by abd are always willing to deliver food to the hotel. Great place

Stayed August 2010, travelled with family
Helpful?
Thank OhiI
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
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83 reviews from our community

Traveller rating
    22
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    6
    9
    30
See reviews for
24
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23
Rating summary
  • Location
  • Sleep Quality
  • Rooms
  • Service
  • Value
  • Cleanliness
Traveller tips help you choose the right room.   Room tips (19)
Date | Rating
  • English first
  • Any
English first
Chillicothe, Ohio
Level Contributor
4 reviews
4 hotel reviews
common_n_hotel_reviews_1bd8 1 helpful vote
Reviewed 2 August 2010

We chose this hotel for its pricing and for the mini kitchen. I contacted the manager 10 days in advance to make sure our rooms would be available for us. We had reservations for 8 days while we were preparing for our daughters wedding. We also booked a room for my mother ( who needs a 24 hour companion ), brother and sister in law for 2 nights. We were given a smoking room on the smoking floor (6th) even though we had reserved a non smoking room. Management offered to move us to a non smoking room with a single bed for the night and then to a non smoking double bed for 2 nights and then to a non smoking room with a king in 2 more nights. I had no desire to change rooms so many times so I requested smoke erasing spray and sprayed the room every hour for the 1st evening. When my 84 year old mother , brother and sister inlaw checked in they were given a double bed and a fold out couch.in stead of the 2 double bedroom. Management refused to transfer to another room saying that they were full for the weekend. The hotel notified everyone that the water would be turned off Friday 10 AM until 6PM due to a boiler repair. No water or toilets that day until 10 PM.! Management did say that they would make arrangment for guests to use showers and toilets in another hotel down the street but the line became so long that many people gave up. The overall experience was terrible. I did complain to expedia and received a $50 refund but i would never recommend this hotel to anyone
,

  • Stayed July 2010, travelled as a couple
    • Location
    • Sleep Quality
    • Rooms
    • Cleanliness
    • Service
Helpful?
Thank georgia5213
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
DULUTH, GA (NE of Atlanta)
Level Contributor
3 reviews
3 hotel reviews
Reviewed 29 July 2010

The Staff here is just simply the best we experienced, it started when my doctor told me to consider moving to a one level home, and the fact that we are always busy and gone a lot, worry of break ins and fraud in the community.
We were living in a two story town home.

So,we decided to considered a more secured community,
We looked at several homes, and then started looking at extended stays, one that would give us that single family home atmosphere.
We came here back in June and inquired to look at a suite,
we walked in and the entry was just beautiful, clean and bright.
We met JENNIFER KLEINFETIER, at the front counter,
We asked a lot of question and expressed our concerns, Jennifer was just so patient and pleasant to listen too, explaining why we will be very comfortable and happy here,
She talked about the accomodations, security, and hotel policies on privacy. gave us a key to look at a suite,
we were impressed, but wanted to look at others.
believe me, after looking at others we came back to this extended stay here in Duluth, Ga. because the others were friendly but not as impressive as our first visit with Jennifer, THANK YOU! JENNIFER. Job well done, very impressive.

On our return visit, we met ADRIENE GREENE at the front,
again another staff personnel whom was extremely friendly, enthusiastic, concerns of our needs and what it will take to make sure that the hotel will accomodate us.

We expressed that we tend to be here for a very, very long stay, in other words this will be our home for quite a while.

She took time out time to show us a room that she would put on reservation as a request, walked us around the premises, and to assure us what we saw on our first visit with Jennifer was still the same.
The exact room was available the day we move in, it just happen that way, as if she waved a magic wane. again Adriene really was impressive, she assure us of a great
home life here.
THANK YOU! ADRIENE GREENE!

On our move in day, there was MAYELIN VARGAS at the front desk,
again another staff personnel whom greeted us with open arms, like red carpet treatment,
She was making sure that our suite was still available, and that the room was clean and that they will put there best house cleaning personnel on it,
everything we were expecting it would be, AND IT WAS,
She made us feel special and important.
THANK YOU! MAYELIN.

MARIA VARGAS, when it was told to us whom would be preparing our room for move in and that she is the hotel's best house cleaning person, THEY WERE NOT WRONG.

Our room /suite was exceptionally clean, fresh, and filled with everything promises. (some hotels promises, but don't deliver.)
We met Maria, and she probably is the most sparkling, bright professional house cleaning person we have met in a hotel.
she is always smiling while showing her concerns for satisfaction. Maria, YOU ARE THE BEST, THANK YOU!

And course THE MANAGER - ALTON McCORD,
again the most exciting person to speak with, i mean he again greets and talks to us with such a crispy and exciting emotion, his is very concerning, caring for our needs, and I am sure everyone is treated the same on every level.

He is quick to get things done, quick to come to any requested for his presents, he shows his passion for customer satisfaction, he continues to follow up on satisfaction, and accomodations.
He is by far a very good manager and leader, his staff here is the jewell of the hotel's business.
ONCE AGAIN, THANK YOU! MR. McCORD.
Because of you and you staff, it will always be home here.
WE ARE SO GLAD WE MADE THE RIGHT DECISION.

Mr. and Mrs.
Ben and Pamela Thomas
suite: 105
cell: 678 499 2258

  • Stayed July 2010, travelled on business
    • Value
    • Location
    • Sleep Quality
    • Rooms
    • Cleanliness
    • Service
Helpful?
Thank MSPMAINSTREET
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
kennesaw
1 review
Reviewed 23 March 2010

I choose extended stay because of the price not thinking it would be much for the value. This hotel was clean the staff was very nice and understood I was in a hurry. The room was nice and clean and it had everything I needed. I was only there for one night but I felt safe and I would stay there again. I thought it was great for the value. The check in was smooth and quick and the room was nice and modern. There was a desk for me to set down and use my laptop and the wi fi was available as well. I will stay here next year.

  • Stayed March 2010, travelled on business
    • Value
    • Location
    • Sleep Quality
    • Rooms
    • Cleanliness
    • Service
Helpful?
Thank apleson
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
selma,al
Level Contributor
4 reviews
4 hotel reviews
common_n_hotel_reviews_1bd8 1 helpful vote
Reviewed 27 October 2008

On several trips in 08 to Duluth, ga to visit family I stayed at this hotel an enjoyed how helpful the staff was an all of the rooms are newly renovated with new amenities an its very close to the interstate an within walking distant of the Gwinnett Place mall an i have recommend this hotel to my friends an family

  • Liked — clean rooms
  • Disliked — different name in phone book
  • Stayed October 2008, travelled as a couple
    • Value
    • Location
    • Check-in / front desk
    • Rooms
    • Cleanliness
    • Service
    • Business service (e.g., internet access)
Helpful?
Thank Love_to_Travel36726
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
Jasper, GA
1 review
Reviewed 6 April 2008

This looked like a pretty nice hotel from the pictures/info on their website. However, it was quite different when I arrived. There were large groups of people just sitting outside on the curb in front of the hotel all evening. The room was dirty - sticky stuff on the desk & counter tops, the sofa was so dirty/stained I had to put a sheet over it to feel it was safe to sit on. The vending machine didn't work. The room was very noisy - I was put at the end of the building closest to the interstate. And there was no response when I mentioned my dissatisfaction upon checkout. Also, as a single female traveler I did not feel safe in this hotel. Overall I would give this hotel 1 out of 5 stars. It did not live up to my expectations at all & I will not return.

  • Stayed April 2008, travelled solo
    • Value
    • Location
    • Check-in / front desk
    • Rooms
    • Cleanliness
    • Service
Helpful?
Thank Loggurl
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
Toronto, Ontario
1 review
Reviewed 7 April 2007

Great place to stay.....hotel has gone thru a renovation....there is brand new carpeting throughout and new linens in the rooms...very clean rooms....have a fridge, microwave and two burner table stove with sink.....also comes with LCD TV...stayed there for 4 days during the Final Four and was very impressed...would stay here again....many restaurants nearby and close to #85 expressway.....it is also known as an " Extended Stay" hotel

  • Liked — Price and clean
  • Disliked — Nothing
  • Stayed April 2007, travelled with friends
    • Value
    • Location
    • Check-in / front desk
    • Rooms
    • Cleanliness
    • Service
    • Business service (e.g., internet access)
Helpful?
Thank Mole525I
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
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Additional Information about Extended Stay America - Atlanta - Gwinnett Place

Property: Extended Stay America - Atlanta - Gwinnett Place
Address: 3390 Venture Pkwy, Duluth, GA 30096-4719 (Formerly Extended Stay Deluxe)
Phone Number:
Region: United States > Georgia > Duluth
Amenities:
Business Centre with Internet Access Fitness Centre with Gym / Workout Room Free Breakfast Free Parking Pets Allowed ( Dog / Pet Friendly ) Swimming Pool Wheelchair access
Hotel Style:
Ranked #20 of 24 Hotels in Duluth
Price Range (Based on Average Rates): £
Hotel Class:2.5 star — Extended Stay America - Atlanta - Gwinnett Place 2.5*
Number of rooms: 114
Reservation Options:
TripAdvisor is proud to partner with Booking.com, Expedia, Hotels.com, Priceline, Extended Stay, TripOnline SA, Traveltool, S.L.U., Evoline ltd and Cancelon so you can book your Extended Stay America - Atlanta - Gwinnett Place reservations with confidence. We help millions of travellers each month to find the perfect hotel for both holiday and business trips, always with the best discounts and special offers.
Also Known As:
Extended Stay Deluxe Atlanta-Gwinnett Place Hotel Duluth
Duluth Extended Stay
Extended Stay Duluth

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