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“New Manager and Front Desk Staff A+++”

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Suburban Extended Stay Duluth
Ranked #24 of 24 Hotels in Duluth
Level 4 Contributor
24 reviews
4 hotel reviews
common_n_hotel_reviews_1bd8 11 helpful votes
“New Manager and Front Desk Staff A+++”
Reviewed 10 January 2014

Manger John & new front desk staff are VERY welcoming and willing to go the extra mile to make stay great.Rooms are complete with everything from a refrigerator, to the utensils, glassware, dinnerware and a can opener. New manager is constantly upgrading everything, including the cutting boards in kitchen. If I ever have even the most tiny of issues, the staff addresses is quickly, pleasantly and effectively. Have saved a small fortune, with the kitchen en suite, and all of the shopping and entertainment anyone could possibly want, being within walking distance or a very short drive. I have spent a total of over 3 months in this location, in the past 12. HIGHLY recommend!

Room Tip: Pet friendly. Fantastic staff. Located less than 1 mile from Bass Pro Shop and large mall. Right off...
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  • Stayed November 2013, travelled on business
    • Value
    • Location
    • Sleep Quality
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Helpful?
Thank ParadiseCollectibles
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
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70 reviews from our community

Traveller rating
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Rating summary
  • Location
  • Sleep Quality
  • Rooms
  • Service
  • Value
  • Cleanliness
Traveller tips help you choose the right room.   Room tips (14)
Date | Rating
  • English first
  • Spanish first
  • Thai first
  • Any
English first
Atlanta, Georgia
Level 1 Contributor
3 reviews
common_n_hotel_reviews_1bd8 10 helpful votes
Reviewed 29 December 2013

this hotel was run down, the room wis a non smoking room but smelled very bad. sheets and towels were very stained. there was still food left in refigarotor . was ask to change rooms but was told room changes took a manager approval which he was not there. so then after a fight in the hall outside our room and 8 police officers there we checked out and went to La Quinta next door. if you have the extra 6 dollars stay there it was a new hotel with breakfast included and very very clean.

Room Tip: dont stay at all hallways and rooms full of smoke
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  • Stayed December 2013, travelled on business
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Helpful?
2 Thank 470Michael
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
shory2008
2 reviews
common_n_hotel_reviews_1bd8 2 helpful votes
Reviewed 5 November 2013

To the potential guest: Go somewhere else. Looks can be deceiving. It looks great on the outside, but the inside is run down and smelly. If you have an allergic family, this is not the place for you.

To Management: Horrible. For the price and reputation of the hotel, it should be good looking on the outside and on the inside. It looked great on the outside, but when we got inside, the rooms beds were shaking and rocking. Needed to be replaced, like yesterday. The hallways were also extremely busy and smelled like an ashtray although the hotel was a non smoking zone. My family has allergies and we couldn't count on hotel staff to make sure smoking was left to outside designated areas. Very disappointed we had to check out before we could get settled in, especially after such a long drive.

Management need to realize that because this is an extended stay, where guests tend to stay more than two days, they need update the utilities on a regular basis. Carpet being steamed clean is not a sin. Management should do it not to mention it is sanitary. It will get the old smoke sent out of the carpets. Management also needs to enforce the rule for smokers to smoke outside and penalize the rule breakers. A suggestion would be if cigarette smoke is in the room, charge a fee for cleaning because someone like me and my allergic family could be right behind them and could be running away business. Also invest in some paint. It is cheap. Take time and care for the rooms even if that means letting no one stay in the group of rooms so that paint and carpet can dry. Come people. Basic Sanitation.

Room Tip: Don't go here. Pay a little extra for a better quality room.
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  • Stayed November 2013, travelled with family
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Helpful?
1 Thank shorty2008
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
Atlanta, Georgia, United States
1 review
Reviewed 21 August 2013

When I checked in Suburban hotel, I was greeted by friendly and knowledgeable staff members and that continues on every day (stayed for one week). The room was clean; the price was fair and that location was excellent.

McDonald's is only a few steps away... 20 seconds walk, lol! And the other great restaurants like Waffle House, Subways are 2 minutes walk, and BP gas station across the street etc. There's the Sugarloaf Mall, Gwinnett Arena with Total Fitness Gym nearby and so much more.

I think that it was strategically place with every customers in mind. I will definitely stay with them again; because my stay was a great experience!

Room Tip: If you like lots of privacy and want large space and low noise level...ask for the corner top floor...
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  • Stayed August 2013, travelled with family
    • Value
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Helpful?
Thank 118MyraG
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
Macon, GA
1 review
Reviewed 27 July 2013

We recently stay at the Suburban while visiting family in the Gwinnett county area. Although there are many choices, we choose this hotel because we have been pleased with other Suburban hotels.

You can't been the cost. The staff was friendly and the whole hotel was clean and inviting.

We will certainly be back during our next visit to the area.

  • Stayed June 2013, travelled as a couple
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Helpful?
Thank Dottie_MMacon_GA
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
1 review
Reviewed 25 July 2013

This hotel did everything we needed it to do for our trip. Location was excellent, front desk service was great. Our room was very spacious and quiet and the bed/mattress/pillows were so comfy! Slept like a rock! Would def stay there again.

  • Stayed July 2013
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Helpful?
Thank lauramartindale
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
Flowery Branch, Georgia
2 reviews
common_n_hotel_reviews_1bd8 4 helpful votes
Reviewed 25 July 2013

Upon checkin we were greeted with a Very friendly staff. Great location right off I-85 and close to Discover Mills mall and Gwinnett Arena. Rooms were nice and clean. Would recommend to other friends and family.

  • Stayed June 2013, travelled with friends
    • Value
    • Location
    • Sleep Quality
    • Rooms
    • Cleanliness
    • Service
Helpful?
Thank mlk060383
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
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Additional Information about Suburban Extended Stay Duluth

Property: Suburban Extended Stay Duluth
Address: 2350 Stephens Center Dr, Duluth, GA 30096-2360
Phone Number:
Region: United States > Georgia > Duluth
Amenities:
Business Centre with Internet Access Fitness Centre with Gym / Workout Room Free High Speed Internet ( WiFi ) Free Parking Kitchenette Wheelchair access
Hotel Style:
Ranked #24 of 24 Hotels in Duluth
Price Range (Based on Average Rates): £
Hotel Class:2 star — Suburban Extended Stay Duluth 2*
Number of rooms: 136
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Also Known As:
Suburban Extended Stay Duluth Hotel Duluth
Extended Stay Duluth
Duluth Extended Stay

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