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“Weekend getaway” 5 of 5 bubbles
Review of Country Inn & Suites By Carlson, Helen

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Country Inn & Suites By Carlson, Helen
Ranked #1 of 18 Hotels in Helen
Certificate of Excellence
GreenLeadersGold level
Georgia
Level Contributor
76 reviews
40 hotel reviews
common_n_hotel_reviews_1bd8 47 helpful votes
“Weekend getaway”
5 of 5 bubbles Reviewed 12 February 2012

Even though we chose the coldest weekend of the year, our stay at Country Inn and Suites in Helen was wonderful. We wanted a quick getaway and our jacuzzi room served us well. Friendly staff, clean room, comfortable bed, fresh coffee and cookies and free breakfast...can it get any better? A short walk to town to enjoy the shops.

Room Tip: Jacuzzi room very relaxing.
See more room tips
  • Stayed February 2012, travelled as a couple
    • 5 of 5 bubbles
      Value
    • 5 of 5 bubbles
      Location
    • 5 of 5 bubbles
      Sleep Quality
    • 5 of 5 bubbles
      Rooms
    • 5 of 5 bubbles
      Cleanliness
    • 5 of 5 bubbles
      Service
Helpful?
2 Thank cindysga
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
CountryInnHelen, Manager at Country Inn & Suites By Carlson, Helen, responded to this review, 28 February 2012
Thank you so much for your review. We all wish the weather would have been more comfortable for you. I am very pleased you enjoyed the Jacuzzi. The fresh cookies and breakfast are a bonus for sure. I look forward to seeing you guys on your next trip. Take care!
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This response is the subjective opinion of the management representative and not of TripAdvisor LLC
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699 reviews from our community

Traveller rating
    444
    175
    49
    18
    13
See reviews for
245
262
12
31
Rating summary
  • Location
    4.5 of 5 bubbles
  • Sleep Quality
    4.5 of 5 bubbles
  • Rooms
    4.5 of 5 bubbles
  • Service
    4.5 of 5 bubbles
  • Value
    4.5 of 5 bubbles
  • Cleanliness
    4.5 of 5 bubbles
Traveller tips help you choose the right room.   Room tips (99)
Date | Rating
  • English first
  • Spanish first
  • Any
English first
Ducktown, Tennessee
Level Contributor
89 reviews
10 hotel reviews
common_n_hotel_reviews_1bd8 38 helpful votes
4 of 5 bubbles Reviewed 1 February 2012

The staff is friendly and helpful.The rooms are nice and the Breakfast is awesome.The pool was convenient to get to as well.

  • Stayed March 2011, travelled as a couple
    • 3 of 5 bubbles
      Value
    • 3 of 5 bubbles
      Location
    • 4 of 5 bubbles
      Sleep Quality
    • 4 of 5 bubbles
      Rooms
    • 4 of 5 bubbles
      Cleanliness
    • 4 of 5 bubbles
      Service
Helpful?
1 Thank George K
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
CountryInnHelen, General Manager at Country Inn & Suites By Carlson, Helen, responded to this review, 28 February 2012
Thank you so much for the chance to hear about your stay with us. I am very proud my staff is friendly and helpful. We happen to have a truly awesome breakfast, Carolyn really loves to cook for the guests and see them leave full and smiling. I am glad you were able to enjoy our indoor pool. I hope you will make it back our way real soon.
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This response is the subjective opinion of the management representative and not of TripAdvisor LLC
St. Petersburg, Florida
Level Contributor
17 reviews
13 hotel reviews
common_n_hotel_reviews_1bd8 32 helpful votes
3 of 5 bubbles Reviewed 9 January 2012

My husband and I stayed for two nights at the Country Inn, in Helen Ga. For our purposes it met our needs. Our room (215) was very convenient to the stairs that take you down to the main lobby, but with that being said we did hear a lot of foot traffic. Our room could have used a little TLC (fresh paint, carpet clean, mildew around the a/c unit cleaned). Overall, it was clean, just needed a little attention to detail. Our purpose in visiting Helen was not to stay in the room all day, again, the room sufficed for our needs.
The complimentary hot breakfast was good and the staff was helpful. It's a short walk -2 blocks to the "downtown" area. And we were able to venture to nearby areas such as Anna Ruby Falls, the Cabbage Patch factory and Sautee.

  • Stayed December 2011, travelled as a couple
    • 5 of 5 bubbles
      Value
    • 4 of 5 bubbles
      Location
    • 3 of 5 bubbles
      Sleep Quality
    • 3 of 5 bubbles
      Rooms
    • 3 of 5 bubbles
      Cleanliness
    • 4 of 5 bubbles
      Service
Helpful?
3 Thank dmfnole
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
CountryInnHelen, General Manager at Country Inn & Suites By Carlson, Helen, responded to this review, 28 February 2012
I am so glad you and your husband stayed with us. I do want to let you know we are in the process of refreshing up the rooms. Room 215 is very close to the lobby, which means it is close to the coffee and cookies. With all there is to do in Helen, most people truly don't spend a lot of time in their rooms. I do have to admit that our complimentary hot breakfast is good and our staff is very helpful. You are very correct, we are a short walk to the "downtown" area. I am pleased you were able to get out and see Anna Ruby Falls, the Cabbage Patch factory and Sautee. I look forward to your next trip to Helen.
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This response is the subjective opinion of the management representative and not of TripAdvisor LLC
Birmingham, Alabama
Level Contributor
6 reviews
5 hotel reviews
common_n_hotel_reviews_1bd8 6 helpful votes
5 of 5 bubbles Reviewed 3 January 2012

Great location. Indoor pool. Excellent breakfast The rooms included fridge and micro and were nice and clean. Bonus for us - the bed pushed up against the wall which was really nice since we cosleep with our little one. Would stay there again.

  • Stayed December 2011
    • 5 of 5 bubbles
      Value
    • 5 of 5 bubbles
      Location
    • 5 of 5 bubbles
      Rooms
    • 5 of 5 bubbles
      Cleanliness
    • 5 of 5 bubbles
      Service
Helpful?
1 Thank Sunfire95
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
Cumming, Georgia
Level Contributor
39 reviews
25 hotel reviews
common_n_hotel_reviews_1bd8 17 helpful votes
5 of 5 bubbles Reviewed 29 November 2011

Stayed during the Thanksgiving weekend, what a wonderful hotel. Very friendly and great location to walk into town. Breakfast was good, wish they would have changed up a little everyday but still good. The free cookies were wonderful too. Only bad thing about the hotel were the pillows, they were too small and soft.

  • Stayed November 2011, travelled as a couple
    • 5 of 5 bubbles
      Value
    • 5 of 5 bubbles
      Location
    • 3 of 5 bubbles
      Sleep Quality
    • 5 of 5 bubbles
      Rooms
    • 5 of 5 bubbles
      Cleanliness
    • 5 of 5 bubbles
      Service
Helpful?
2 Thank fred b
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
Columbia, South Carolina
2 reviews
common_n_hotel_reviews_1bd8 1 helpful vote
5 of 5 bubbles Reviewed 19 November 2011

I arrived with a group of 34 and was very pleased with the helpfulness of the staff upon our arrivial. We arrived a couple hours early and they worked diligently to get everyone into their room. While we were only there one night our senior group had nothing but praise for their accomodations and the breakfast was second to none that the group had previously experienced. The home made cookies and apple cider in the lobby was also a hugh success. They had a meeting room where we were able to gather to share information and could not have been more helpful in finding the events everyone was looking for. We were there the first week in October for the Oktoberfest celebrations and certainly can't wait to plan a trip back and stay with these wonderful people.

Room Tip: There are no bad rooms. Of course some are suites and these are very nice.
See more room tips
  • Stayed October 2011, travelled with friends
    • 5 of 5 bubbles
      Value
    • 5 of 5 bubbles
      Location
    • 5 of 5 bubbles
      Sleep Quality
    • 5 of 5 bubbles
      Rooms
    • 5 of 5 bubbles
      Cleanliness
    • 5 of 5 bubbles
      Service
Helpful?
1 Thank Phyllis G
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
Silver Creek, Georgia, United States
1 review
5 of 5 bubbles Reviewed 14 November 2011

Fabulous experience and special thanks to Stuart Clark who saved us from a bitter cold night. We had reservations at a different hotel, but couldn't get into our room with our room key, and the hotel office was closed! Went to Country Inn with no prior reservation and were able to book a room with no problems. Wonderful save!

Tara W

  • Stayed November 2011, travelled with family
    • 5 of 5 bubbles
      Value
    • 5 of 5 bubbles
      Location
    • 5 of 5 bubbles
      Sleep Quality
    • 5 of 5 bubbles
      Rooms
    • 5 of 5 bubbles
      Cleanliness
    • 5 of 5 bubbles
      Service
Helpful?
Thank Tara W
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
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Additional Information about Country Inn & Suites By Carlson, Helen

Property: Country Inn & Suites By Carlson, Helen
Address: 877 Edelweiss Strasse, Helen, GA 30545
Phone Number:
Region: United States > Georgia > Helen
Amenities:
Business Centre with Internet Access Fitness Centre with Gym / Workout Room Free Breakfast Free High Speed Internet ( WiFi ) Free Parking Children Activities (Kid / Family Friendly) Suites Swimming Pool Wheelchair access
Hotel Style:
#1 Best Value Hotel in Helen
#1 Green Hotel in Helen
#1 Business Hotel in Helen
#1 Family Hotel in Helen
#3 Romantic Hotel in Helen
Price Range (Based on Average Rates): £
Hotel Class:2.5 star — Country Inn & Suites By Carlson, Helen 2.5*
Number of rooms: 63
Official Description (provided by the hotel):
Want the best? Then stay with the best. Thank you for viewing our beautiful Country Inn & Suites of Helen, Georgia. We are in the North Georgia Mountains and centered in the Bavarian Town of Helen, Georgia. We are located in the center of downtown Helen. Walking distance to the shops, putt putt golf, tubing, Bigg Daddy's, the Hayloft...and the Helen Festhall. Our hotel is ready and willing to accommodate groups, families, honeymooners, senior travelers on a road trip....we are here to make sure what ever the reason you are here in Helen, we are here to accommodate YOU! We have a variety of room types such as a standard king or double queen, suites are both king and double queen, our fireplace rooms are very cozy during the fall and winter months, add some romance to your trip and check out our Jacuzzi rooms, we also have a handicap accessible room as well. Our loving rooms each include...micro/frig, coffee maker and iron/ironing board. Take a dip in our indoor heated pool or hot tub. Are you watching your figure....enjoy a good workout in a fitness room. Complimentary coffee, tea, hot cocoa and cookies in the lobby. Enjoy reading...check out our library, everything from children's books to novels. Let's not forget the FREE full hot breakfast... biscuits, sausage gravy, fruit, cereal, eggs, sausage, potatoes, juice, coffee, milk...you never know what Ms. Shari is going to fix for breakfast. Excellent customer service agents here to assist you in anything you need. Our staff is proud to accommodate you. ... more   less 
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Also Known As:
Country Inn And Suites Helen
Country Inn & Suites Helen Hotel Helen
Country Inn Helen
Helen Country Inn

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