We checked in and were asked if we wanted a comfortable bed or a big TV?? Not sure if the beds we had were supposed to be comfortable? I wonder how bad the ones in the room with the big TV were. My bed (and they were different heights??really) was so highly stacked with old mattresses and some kind of pillow top that sitting on the bed was almost impossible, unless my husband helped out. The fitted sheet therefore was not big enough to stay on the mattress correctly. Spread and skirt had undefined spots.
The shower head was missing, the sink faucet was loose and the whole thing came off when one was not careful. The TV volume could not be adjusted up with the remote. The bathroom was moldy and the floors in the room stopped somewhat shy of the self-made platforms the mattresses were sitting on. We stayed two nights and the cleaning crew did not even bother to remove items that were left from another guest before us from the drawer of the dresser.
The curtains were one layer, either close them so no one could look in, or leave them open for daylight and anyone walking by saw you in the room. For the amount we paid, this was by far the worst stay I have had in any hotel.
- Official Description (provided by the hotel):
- Located conveniently downtown. Flat screen TV, PILLOWTOP king OR 2 queen size beds. Each room has a micro/frig, coffee maker, hairdryer, iron/ironing board, HBO and wireless internet. Located on the Chattahoochee River. Picnic tables, BBQ grills. Free local calls. Our beautiful cabins sit along the Chattahoochee River. Each cabin has a cozy loft bedroom, full kitchen and living room equipped with a fireplace, BIG FLAT SCREEN TV & HBO. Some cabins are equipped with Jacuzzi tubs. ... more less
- Reservation Options:
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- Also Known As:
- Riverbend Motel & Cabins Hotel Helen
- Riverbend Motel And Cabins
- Chalet Kristy Helen
- Chalet Kristy Hotel Helen