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Hampton Inn & Suites Jekyll Island
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Reviews (2,062)
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All reviewsfire pitbeautiful boardwalkpool areafull barbar foodcomplimentary breakfastboard walkhot tubzero entryfree shuttlevery nice hotelnice poolshuttle servicegreat place to stayoatmeallive oakssand dunes
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1,348 - 1,353 of 2,062 reviews
Reviewed 3 April 2014

Lobby, rooms and breakfast were all great. Pool was not very clean and if you need internet or phone service choose one of the other hotels on the island as it works much better everywhere else. The location is great, just a quick walk to the beach and the setting is nice.

  • Stayed: March 2014, travelled with family
    • Value
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Review collected in partnership with Hampton
Thank brittneyo961
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
Reviewed 29 March 2014 via mobile

My review is confirms some previous reviews.
We reserved a king balcony room thinking we would get a glimpse of the ocean. Our room was ground level with a view of the trees. But I realized this was best because we were traveling with a senior dog and this location was perfect and easy for potty breaks.
Room is large and clean, bed is comfortable and everything is updated.
Wi-fi is not so great. Constantly required logging in and had a weak signal.
It is ocean side and there are no ocean views. There is a lovely boardwalk to the beach, but a lot of steps. My old dog slipped and fell down 8 steps! It is beautiful but just not your typical beach location.
The staff was super friendly and ready to help. The lady that handled the breakfast was super. Wish I had gotten her name.
The pool and hot tub are nice and clean.
Overall this was a great choice.

Stayed: March 2014, travelled with friends
2  Thank Noma G
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
Trevor S, General Manager at Hampton Inn & Suites Jekyll Island, responded to this reviewResponded 12 May 2014

Thanks for taking time to share your experience. We are looking at how to improve on internet speeds and will be rolling out some exciting new options shortly that should help everyone be at a speed they would like. Also, thanks for the positive notes on our staff – we are always striving to prove the best service possible.

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This response is the subjective opinion of the management representative and not of TripAdvisor LLC
Reviewed 28 March 2014

Great experience. Beautiful Hotel, wonderful beach (we even saw a dolphin!) great food. We were traveling from Fl to Charleston, SC. This was the perfect halfway point!We would love to come back again.

  • Stayed: March 2014, travelled with family
    • Value
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Review collected in partnership with Hampton
3  Thank Picky41645
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
Reviewed 25 March 2014

Stayed one night here knowing it would be good, having stayed here a few years ago. I had forgotten how really good it was. This Hampton Inn is a cut above the rest. It is attractive, spotlessly clean, quiet, and has all extras one would want - a heated outdoor pool, a workout room, bar, great breakfast and a beach location. The staff are helpful and the manager is not only visible but also proud of his hotel. I can't imagine finding another hotel at this price range that would be better.

  • Stayed: March 2014, travelled as a couple
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3  Thank Phil E
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
Trevor S, General Manager at Hampton Inn & Suites Jekyll Island, responded to this reviewResponded 26 March 2014

I appreciate your wonderful review. It is with pride that I, along with my team, provide great service to our guests each day. I hope we have the chance to welcome you back yet again, sometime soon, for more than a day so you have the time to enjoy our hotel a bit longer!

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Reviewed 25 March 2014

This property is up to the usual Hampton high standards for amenities, plus a few extras -- the 24 hour a day coffee, tea, fruit and sometimes cookies were great. This property is extremely beautiful, inside and out. Even though it was cold, we used the pool and found it very nice. The large hot tub was also nice. The boardwalk to the beach is gorgeous -- my favorite part. The hotel was very full when we visited, but the staff kept it spotlessly clean. There was a huge (80+) group of middle school students staying at the hotel on a class trip and things were noisy and chaotic. The ladies in the breakfast area did a heroic job keeping the area clean and replenishing the food as it ran out.

Room Tip: The rooms facing the pool with balconies are the nicest. Rooms facing south (a nice park next door) are also nice, though they have no balcony. West facing rooms face the parking lot.
  • Stayed: March 2014, travelled with family
    • Value
    • Location
    • Sleep Quality
    • Rooms
    • Cleanliness
    • Service
1  Thank freqflyer67
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
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