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“Better Than Expected”

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Hampton Inn & Suites Jekyll Island
Ranked #2 of 9 Hotels in Jekyll Island
Certificate of Excellence
Punta Gorda, Florida
Level Contributor
329 reviews
58 hotel reviews
common_n_hotel_reviews_1bd8 133 helpful votes
“Better Than Expected”
Reviewed 29 July 2014

We are Hampton Inn regulars and was pleasantly surprised by this location on a beautiful and uncrowded beach. The property is quite new and our room was spotless. Staff was accomodating and the happy hour prices were a positive. We took a sunrise morning walk on the beach and were two of only five people on the beach for miles. I would look forward to returning to this venue on this lovely island.

Room Tip: Choose a pool side room.
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  • Stayed June 2014, travelled as a couple
    • Value
    • Sleep Quality
    • Service
Helpful?
Thank janiewa
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
Trevor S, General Manager at Hampton Inn & Suites Jekyll Island, responded to this review, 3 August 2014
Thank you for your loyalty to our Hampton brand! I am happy to hear that you enjoyed our Hampton Inn & Suites on Jekyll Island with our beautiful beach and clean accommodations. Also nice to hear that you took advantage of Happy Hour specials. I will be sure to share this with our staff as they do take pride in their service. Hope you return soon.
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This response is the subjective opinion of the management representative and not of TripAdvisor LLC
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1,837 reviews from our community

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Rating summary
  • Location
  • Sleep Quality
  • Rooms
  • Service
  • Value
  • Cleanliness
Traveller tips help you choose the right room.   Room tips (359)
Date | Rating
  • English first
  • German first
  • Any
English first
Middle Georgia, United States
1 review
Reviewed 28 July 2014

Efforts to resemble good service and even the dried up complimentary shaving crème packages should not be.The absence of enough baggage carts for people checking in and out appeared to be stressful for the patrons.

  • Stayed July 2014, travelled on business
    • Value
    • Location
    • Sleep Quality
    • Rooms
    • Cleanliness
    • Service
Review collected in partnership with Hampton

Helpful?
Thank Hoyt B
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
Trevor S, General Manager at Hampton Inn & Suites Jekyll Island, responded to this review, 3 August 2014
I appreciate your feedback. It is important to me that we provide a wonderful guest experience for each of our guests. I apologize that you felt we fell short of your expectations. I welcome the chance to discuss this further with you at your convenience. Again, thank you for your input and do hope you consider staying again with us so we can provide a better stay.
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This response is the subjective opinion of the management representative and not of TripAdvisor LLC
Brunswick, Georgia
Level Contributor
96 reviews
8 hotel reviews
common_n_hotel_reviews_1bd8 40 helpful votes
Reviewed 28 July 2014 via mobile

I came here for a day of relaxation and as always Hampton Inn & Suites is always a great stay for me! The staff at the front desk are very friendly! My room was very clean, spacious, and so comfy! I also enjoyed breakfast it was so many things to choose from!! I enjoyed my short stay here! Very accommodating location!!

Stayed July 2014
Helpful?
Thank Keisha Yvette H
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
Atlanta, United States
1 review
Reviewed 24 July 2014

This was our first time to jekyll Island the place is really laid back,low key. Alot of construction going on appears two more hotels are being build right next two each other can't imagine what trafffic will be like seeing how only way in and off the island.And a roundabout.Was there on the weekend no work being done.Everyone friendly,clean hotel,nice room.

  • Stayed July 2014, travelled as a couple
    • Value
    • Location
    • Sleep Quality
    • Rooms
    • Cleanliness
    • Service
Review collected in partnership with Hampton

Helpful?
Thank Emanuel M
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
Trevor S, General Manager at Hampton Inn & Suites Jekyll Island, responded to this review, 3 August 2014
Glad we made a nice first impression to your visit to Jekyll Island. Sounds like you enjoyed a relaxing weekend with us. We hope we can become an escape to you for future visits. Regards.
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This response is the subjective opinion of the management representative and not of TripAdvisor LLC
Toccoa, Georgia
Level Contributor
13 reviews
6 hotel reviews
common_n_hotel_reviews_1bd8 12 helpful votes
Reviewed 23 July 2014

Leave your beach towels, beach chairs, and umbrellas at home! This hotel offers umbrellas and chairs on the beach for a minimal fee (think $10 per item, not $40!!); on top of offering the chairs and umbrellas, I watched the employee who managed this task during our stay spray and WASH the chairs and side table before he brought them out to each guest! He WASHED them - by hand - only to set them up on the sandy beach!!! I thought for a moment that I was at the Ritz. :-) The employees at this hotel seem to have been hand picked or recruited - they all appear to love their work and really put guests first! The hotel has plenty of food to choose from for lunch or a light dinner (spinach dip, flatbread pizza, hot dogs, grilled chicken caesar salad, etc.), so one could easily stay at the hotel all day until dinner, or make sandwiches in the room and eat the lighter items for a quick dinner if you aren't up for a large meal out at night. They also have happy hour if you'd like a fruity drink or wine/beer, etc. while you sit by the pool or inside at the bar. The shuttle offered by the hotel will take you anywhere on the island, any time, and pick you up anytime. The rooms are exceptionally clean and modern in this 4 year old facility. The boardwalk to the beach is through the dunes,which the hotel has graciously preserved, meaning that you're in a shaded forest until you reach the surf! It's a great walk, even with small kids. The pool is a beautiful place, with a large hot tub and a large kiddie pool. There's even a gas log fire pit out by the pool area, though it was too hot during our stay, but would be cozy in the fall and winter after using the whirlpool. The full breakfast buffet was more than sufficient - fruit, oatmeal, cereal, waffles, grits, eggs, bacon, bagels, yogurt, toast etc. etc. ..aside from made-to-order omelets, I can't even think of something they didn't offer for breakfast. Our favorite part of breakfast was eating outdoors on the paver stone patio under the big shade trees. This hotel was really connected with its natural surroundings as though it "grew there." We were in a 4th floor room with a balcony with a forest view. Though you can't see the ocean from the hotel at all (for the trees/dunes), we could hear the waves from the balcony. I will definitely return to this hotel again & can say with all certainty that there is no other place like it on Jekyll. This hotel really is an "almost-resort"...with the exception of fine dining, it really has everything else you'd find at a resort destination. Love it, love it, love it....

Room Tip: If you have a little one (or you're an early-to-bed person) don't choose a room with a pool...
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  • Stayed June 2014, travelled with family
    • Location
    • Sleep Quality
    • Service
Helpful?
Thank janet k
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
Charlotte, North Carolina, USA
Level Contributor
23 reviews
4 hotel reviews
common_n_hotel_reviews_1bd8 2 helpful votes
Reviewed 21 July 2014 via mobile

Stayed here twice. Staff always friendly. Love that they have a bar. Pool area nice but closes too early, its a vacation for petes sake. Great breakfast, nice clean rooms. Will return for sure. If only they had room service..

Stayed July 2014, travelled with family
Helpful?
1 Thank Brandee H
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
Level Contributor
18 reviews
6 hotel reviews
common_n_hotel_reviews_1bd8 12 helpful votes
Reviewed 20 July 2014

I have a concern that the Hampton Inn on Jekyll Island has 2 elevators that are currently 3 months past the inspection date. They do not sound good at all. We have stayed here every year for the past 4 years and the hotel is only 5 years old I believe. I am surprised to see how run down the hotel has become in only one year. From the pool liner needing to be replaced to the TVs in the room being brunt out,it has lines all across it with fuzzy picture and the color is off, to the AC unit destroying the siding of the building on our balcony, to the non-functioning rinse off stations off the beach. The rinse off station broke last year while we were here and it is still broke this time. This would contribute to the sand in the pool ruining the liner. I do plan on giving my same comments directly to the hotel but the elevators being pass inspection date needs to be brought to corporate's attention. With the Westin building a new hotel and Holiday Inn Resorts coming next year as well, Hampton Inn will now have competition. They did improve the outside dining/picnic area as well as they now have beach chairs that they provide for guest. However, if things don't change I will be looking for a new hotel next year.

Stayed July 2014, travelled with family
Helpful?
3 Thank Cherlyn G
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
Trevor S, General Manager at Hampton Inn & Suites Jekyll Island, responded to this review, 3 August 2014
Thank you for your feedback. Please rest assured that our elevators' inspection is indeed up to date.
We appreciate you calling it to our attention as we needed to have the elevator card updated too.
It is important to me that we maintain a fantastic hotel and value this guest insight so we can always improve. Thank you again.
Report response as inappropriate
This response is the subjective opinion of the management representative and not of TripAdvisor LLC
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Additional Information about Hampton Inn & Suites Jekyll Island

Property: Hampton Inn & Suites Jekyll Island
Address: 200 S Beachview Dr, Jekyll Island, GA 31527-0909
Phone Number:
Region: United States > Georgia > Georgia Coast > Golden Isles of Georgia > Jekyll Island
Amenities:
Bar / Lounge Business Centre with Internet Access Fitness Centre with Gym / Workout Room Free High Speed Internet ( WiFi ) Free Parking Pets Allowed ( Dog / Pet Friendly ) Swimming Pool
Hotel Style:
Ranked #2 of 9 Hotels in Jekyll Island
Price Range (Based on Average Rates): ££
Hotel Class:3 star — Hampton Inn & Suites Jekyll Island 3*
Number of rooms: 138
Official Description (provided by the hotel):
It's tempting to spend your days at the Hampton Inn & Suites Jekyll Island on the unspoiled beaches that line the perimeter of the tiny island paradise. However, don't miss out on learning more about the colorful story of the Jekyll Island Club on a guided tour of the history-rich mansion-size cottages that have drawn visitors to this locale for more than a century. Once a retreat for America's elite families, you can add your name to the likes of the Rockefellers, Carnegies and Morgans and join the friendly team at our hotel on Jekyll Island for a truly unique American experience. Don't forget your golf clubs. Jekyll Island isn't considered Georgia's premier golf destination for nothing. Pine Lakes Golf Course features "family-friendly" tee boxes for truly evenly-matched play. Indian Mound sprawls through some of the island's most scenic landscape and the local favorite, Oleander, follows Jekyll Island's inland lakes and pine forests, creating challenging holes and rewarding views. The history, the beaches, the golf - you'll find a golden getaway on Georgia's Golden Isle. Our hotel features Lobby Bar, Extended Pool Terrace with Kids Pool, Zero Entry Main Pool, and on deck fire pit; Bike Rentals are available on site. Take a 100yd stroll thru the Maritime Forrest and discover Jekyll Island's beautiful South Beach area. For weddings, reunions or family vacations, we have what you need. ... more   less 
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Also Known As:
Hampton Inn & Suites Jekyll Island Hotel Jekyll Island
Hampton Inn And Suites Jekyll Island
Hampton Inn & Suites Jekyll Island Georgia

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