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“Historic Jekyll Island Hotel”

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Jekyll Island Club Resort
Ranked #1 of 9 Hotels in Jekyll Island
Certificate of Excellence
Reviewed 17 June 2014

Beautiful Historic Hotel, the buildings are called historic for a reason. THEY ARE OLD and with old comes charm and character and thin walls. I would say if you are a light sleeper, this could be a problem. The room we were in was a little odd in that there were no bed side tables. The room just wasn't deep enough, however the bathroom was quite large. Otherwise the hotel was fine. Service was exceptional. Great photography options as there are many old buildings and quite a bit of old south history here. There is a pub on the hotel grounds there that can get a bit crowded if more than five are sitting near the bar but there is plenty of outdoor seating. We had dinner at Courtyard at the Crane. This dining option is located inside one of the buildings you can stay at. The service was good and the food was fine. Nothing crazy wonderful but satisfying. Breakfast the next morning was in the dining room and we chose to order from the menu instead of the eating from the buffet. Pretty sure some of the things on our plate were taken from buffet because the sausages were cold. I would give breakfast an "OK". In the end this was not our kind of place but I would think many would enjoy it. Biking options are FANTASTIC. You can bike all over the island, through the marsh and out and along the beach - just lovely.
Another thing to note. In our building where we stayed (Cherokee) the first floor has a common area and fireplace. As we were leaving to go to breakfast we saw a man with the newspaper spread out and and a room service tray and I thought that was a great idea. Have room service delivered downstairs and enjoy the paper and spread out. He looked very content and comfortable! We were there before the season started so it was not crowded at all. I would expect that this is a place where families come year after year, generation after generation. It has that feel to it.

  • Stayed: February 2014, travelled as a couple
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Thank Sandra W
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
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Reviewed 17 June 2014

The Jekyll Island Club Hotel is a Great place to visit. The Service is excellent and the history is rich. Time a stroll back in time and enjoy this relaxing atmosphere and visit every building. You can find good deals in the stores on site.

  • Stayed: June 2014
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Thank RebeccaLSmith30117
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
Reviewed 16 June 2014

A great historic facility with a wonderful history. Good food, great wait staff and just a fun and interesting destination. We try to make it an annual affair.. If one likes a raw bar-the one on Jekyll Island is superb. Also some great beers to taste.We make it a destination at least once a year.

  • Stayed: April 2014, travelled with family
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1  Thank drls2th1
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
Reviewed 15 June 2014

Let's start with the positives...
The location is unique and amazing. We are from the UK and were very impressed with the island's history. The food at the hotel was also very good, especially on the evening. The staff were also very friendly.

We stayed in the Cherokee building. Our room was huge and the grounds were immaculate.

We were disappointed with:
The hotel did not meet our expectations in relation to standards advertised. In short, it was not luxurious. The pool area was very basic and the rooms differed in levels of quality. Our shower and bath were filthy. The decor in our room was also very dark, worn and not very inviting.

In summary the resort is not exclusive. Whilst I appreciate the resort is aiming to preserve its heritage it needs to spend money to bring the hotel up to the standards it promotes. It COULD be amazing if money was spent on this hotel! We like luxury holidays and as a result we would not go back.

  • Stayed: April 2014, travelled as a couple
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4  Thank Lou12
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
Reviewed 15 June 2014

the well maintained old hotel reminds one of the past. there are many southern features including including excellent service. the dining room and the wonderful evening bar are remembrances of old traditions and southern etiquette. the well managed grounds are beautiful provide nice waking exercise areas.

Room Tip: large room overlooking the front of the hotel grounds.
See more room tips
  • Stayed: October 2013, travelled with family
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1  Thank james l
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
Reviewed 14 June 2014 via mobile

Unless you are a bride with money to throw at the front desk, forget about what used to be a charming hotel. This place is now a wedding factory, & they make no bones about it. Staff sheepishly admits it, and waiters, bartenders, & housekeeping shrug in misery as the downward spiral continues. Came here for a birthday weekend - I had last been here several years ago. How the mighty have fallen. There is no GM on site on the weekends; the chef has quit leaving the Grand Ballroom food (never great to begin with) now no better than reheated catering fare. Our meal was inedible. The restaurant mgr apologized profusely, promising to comp the meal & our dessert, but lo & behold, a full bill arrived at the end of dinner... The Grand Ballroom had a total of 6 people eating on a Friday night. Apparently the GM has no clue about P&L regarding running a restaurant! The help was very nice, but agreed the food was terrible too! What is wrong with this picture? Our room was clean but arctic in temperature. But the absolute worst has to be the front of house staff, who seem tone deaf to the concept of customer service.The valet opened the car door, and watched my husband unload our car! Another bellman stood there observing & walked off. Finally, the valet took my husband's suit, carried it up the steps, deposited it on a chair, and left! My husband dropped our bags & went onward to register. Wherein you meet a phalanx of desk clerks. They smile. They hand you brochures over & over & over. But ask them to call a bellman & their response is: " Just go outside & find one out there - they're free!" Really? Gee thanks, I am aware of that already, but isn't YOUR job to help ME? not at Jekyll Island! Their job is to stand in the air conditioned lobby & watch as you walk out to find NO BELL staff & watch you CARRY YOUR OWN BAGS because there is no one who gives a damn to help you in this landmark hotel. Really? This is your landmark experience? After a bike ride, I had an injured knee, & came in limping, asking for ice. I was pointedly
handed a plastic bag & told to get my own ice at the cafe. No concern. No directions on where I could find ice close to my room. Here's your plastic bag. Get out. There were several restaurants on property; sadly, we didn't get to go because, yep, they were closed due to WEDDINGS. So, Jekyll Island, stop calling yourself a resort. You aren't anymore. You are just a third rate wedding venue with a high price tag & lazy management. Shame on you.

  • Stayed: June 2014
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8  Thank SavvyFL
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
Reviewed 13 June 2014

Charming old hotel with lots of history behind it. Comfortable room (deluxe grade in the annex building) had nice seating area in front of the TV. Minibar. There was a glassed-in sun porch facing the croquet lawn. Bathroom was okay, but it still sports the lower-level countertop of days gone by. A walk-in shower would have been nice. Beautiful pool. We found the staff very pleasing. We're from the North, but if we come back this way again, this place will be on our "must" list.

  • Stayed: May 2014, travelled as a couple
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2  Thank John B
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
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Additional Information about Jekyll Island Club Resort

Address: 371 N Riverview Dr, Jekyll Island, GA 31527-0874
Phone Number:
Region: United States > Georgia > Georgia Coast > Golden Isles of Georgia > Jekyll Island
Amenities:
Bar / Lounge Business Centre with Internet Access Fitness Centre with Gym / Workout Room Free High Speed Internet ( WiFi ) Free Parking Children Activities (Kid / Family Friendly) Restaurant Room Service Suites Swimming Pool Wheelchair access Airport Transportation
Hotel Style:
Ranked #1 of 9 Hotels in Jekyll Island
Price Range: £121 - £246 (Based on Average Rates for a Standard Room)
Hotel Class:3.5 star — Jekyll Island Club Resort 3.5*
Number of rooms: 157
Official Description (provided by the hotel):
Experience Rated among the top 500 resorts in the world by Travel & Leisure, the Jekyll Island Club offers superb resort accommodations, outstanding service, and an unforgettable landmark experience. The Jekyll Island Club Resort is the perfect destination for a Georgia beach vacation, a romantic getaway or family vacation. The resort offers truly exceptional dining choices ranging from the elegant Grand Dining Room to casual fare at The Wharf, Pool House and the bakery-delicatessen Club Café. Nine miles of beach, bicycling, 63 holes of golf, tennis, historic tours, horseback riding, and much more ensure that there is something for everyone to enjoy. History This historic hotel was originally built in 1886 as a hunting retreat for America’s wealthy elite including J.P. Morgan, William Rockefeller, Joseph Pulitzer, as well as the Vanderbilts, Goulds and Astors. Restored to its original splendor in 1986, it is now a National Historic Landmark and a member of Historic Hotels of America. ... more   less 
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Also Known As:
Jekyll Island Hotel
Jekyll Island Club Hotel Jekyll Island
Jekyll Island Club Resort Georgia

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