I checked in based on reviews. The room was overcome with a strong mildew odor. The air conditioning unit was clogged with yellow, green, black & white mold. Air freshener was placed into the unit to mask the odor. Bathroom had evidence of mold issues on the ceiling & vent above the toilet. Dehumidifier was also placed in the room and each subsequent room I was shown after my request to be moved. I asked to be placed in a new room and was shown at least 7 additional rooms. Each was the same if not worse. Manager told me there was not an issue and said the substance clogging all the air conditioning units was lint and that they are cleaned once a year. This was clearly not the case. I was becoming ill with a massive headache due to the odor and/or exposure. I asked for a refund and would not be staying. I was not there more than an hour and was charged for a full day because I was there more than 10 minutes. I wish I had taken pictures to substantiate my claim. However my credit card activity reflects a charge for the full 4 nights of my initial reservation. It is currently in dispute. Very disappointed and disgusted. Worse experience I ever had in my 50 years of life. Gross and would not ever recommend.
- Official Description (provided by the hotel):
- Welcome to the Red Roof Inn Kingsland in Georgia! This hotel is pet friendly, family friendly hotel between Brunswick, GA and Jacksonville, Florida. The Red Roof Kingsland is conveniently located near Kings Bay Naval Submarine Base, Crooked River State Park, Cumberland Island Park, Jekyll and Amelia Islands, Jacksonville Municipal Stadium, Okefenokee Swamp Park and the Submarine Museum. Visit local attractions including golf courses, camping, outdoor activities, football and historical sites. The Georgia Welcome Package (includes local Georgia treats) and Pet Friendly Package (includes treats/toys for your pet) are available for purchase at the front desk (contact property for details). A variety of great restaurants are located within a half mile of this hotel. Red Roof Kingsland is renovated with all new rooms, contemporary furniture, new bathrooms with granite countertops, a comfortable easy chair and more. Our hotel features an outdoor pool and hot spa, security safes, and microwave/micro-fridge units in all rooms. Take advantage of our business center, Jacuzzi rooms, and free hot continental breakfast. Free wireless high speed internet access is available throughout the building. Experience our coffeehouse-style coffee & tea. All guests receive a Goodie Bag upon check-in, cookies and red red lemonade are available in the lobby on weekends. One well-behaved family pet per room is welcome. ... more less
- Reservation Options:
- TripAdvisor is proud to partner with Expedia, Priceline, Booking.com, Hotels.com, Ebookers, Red Roof Inn, Traveltool, S.L.U., Evoline ltd and Cancelon so you can book your Red Roof Inn Kingsland reservations with confidence. We help millions of travellers each month to find the perfect hotel for both holiday and business trips, always with the best discounts and special offers.