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“one word, cockroaches”

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Best Western Plus Kingsland
Ranked #2 of 21 Hotels in Kingsland
Certificate of Excellence
South Shields, United Kingdom
Level 4 Contributor
17 reviews
3 hotel reviews
common_n_hotel_reviews_1bd8 82 helpful votes
“one word, cockroaches”
Reviewed 14 December 2011

See my pictures, there was actual cockroaches in my room, when i complained to the front desk they sent up a cleaner to remove them......no fumigator, not even a wash with bleach.....safe to say we didnt stay.

  • Stayed October 2011, travelled with friends
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Helpful?
8 Thank chrisfield1983
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
BWPGMKingsland, Manager at Best Western Plus Kingsland, responded to this review, 22 December 2011
[--]
Dear Chrisfield1983,

It is the goal at the Best Western Plus Kingsland to consistently provide superior service and accommodations and your comments are very important to us. I apologize for any inconvenience you may have experienced and greatly appreciate you taking the time to bring this matter to our attention. We take all guests complaints very seriously and to ensure similar situations can be avoided in the future.

We want to make this right and demonstrate our commitment to guest satisfaction. Please contact the General Manager at 912-882-8200 or bwpgm@asutosh.com at your earliest convenience so we can get the particulars of your stay.

We know you have many choices when it comes to lodging and we hope you will continue to choose the Best Western Plus Kingsland for your future travel needs.

Thank You
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541 reviews from our community

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Rating summary
  • Location
  • Sleep Quality
  • Rooms
  • Service
  • Value
  • Cleanliness
Traveller tips help you choose the right room.   Room tips (48)
Date | Rating
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English first
Naples, Florida
2 reviews
common_n_hotel_reviews_1bd8 1 helpful vote
Reviewed 12 December 2011

the room was very comfortable.quiet,and clean ,it is walking distance to resturants,the staff was very friendly .the breakfast was hot and they had a wide selection.it was a good value for my money.this is my second stay at this place.On my next trip in the area .this is where I will stay.

Room Tip: the king room
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  • Stayed November 2011, travelled on business
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Helpful?
Thank ken h
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
BWPGMKingsland, Manager at Best Western Plus Kingsland, responded to this review, 14 December 2011
We value your time very much and thus appreciate greatly the time you took to write a quick review on your fabulous stay! We hope to be welcoming you back one day here at the Best Western Plus Kingsland.
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Augusta, Georgia
Level 4 Contributor
30 reviews
7 hotel reviews
common_n_hotel_reviews_1bd8 15 helpful votes
Reviewed 30 November 2011

Those are my primary criteria for staying at any hotel. Toss in friendly & efficient customer service and you have an added bonus. Have stayed here before. Will stay here again. I'd suggest that you & your family do the same!

  • Stayed November 2011, travelled as a couple
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Helpful?
Thank John S
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
BWPGMKingsland, Manager at Best Western Plus Kingsland, responded to this review, 14 December 2011
Thank you kindly for sharing your fantastic experience here at the Best Western Plus Kingsland on tripadvisor! It thrills us to see we lived up to your expectations while passing through the area. We hope to be welcoming you back one day!
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Hertford, NC
Level 1 Contributor
2 reviews
common_n_hotel_reviews_1bd8 2 helpful votes
Reviewed 29 November 2011

Very convenient for travel North/South on I-95. Clean, comfortable and very affordable: many good restaurants in the area. Attractive decor with many in-room and on-site ammenities included at no charge. Definitely worth a look if staying in this area.

Vic G

  • Stayed November 2011, travelled with family
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Helpful?
1 Thank vgalgano
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
BWPGMKingsland, Manager at Best Western Plus Kingsland, responded to this review, 14 December 2011
Your great review makes us proud! Thank you for this captivating praise! We love having you here - your family at the Best Western Plus Kingsland.
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Marietta, Georgia
Level 3 Contributor
13 reviews
8 hotel reviews
common_n_hotel_reviews_1bd8 10 helpful votes
Reviewed 31 October 2011

This hotel, which I believe is on the last exit on I-95 South before entering Florida, is a very nice place to stay. My husband was here for a meeting...I tagged along. Very comfortable bed, updated decor, wireless internet, flat screen tv, good shower and the breakfast that comes with the room was pretty good, too. They had eggs, sausages, waffles, oatmeal, toast, cereal, etc. I had no problems with cleanliness or service. Right down the road...maybe 8 or 9 miles is St. Mary's where you can catch the ferry to Cumberland Island. They have a few nice shops and an antique "mall". For a nice day trip, go to Fernandina Beach, FL. They have a great historic downtown area with several blocks of unique shops, galleries, restaurants and ice cream/fudge shops. It's about 25 minutes away. You can also go to the public beach there. Close to the hotel, they have several restaurants including an Applebees and a Longhorn Steaks. A great value for the cost. Best Western always seems to be pretty consistent.

  • Stayed October 2011, travelled on business
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Helpful?
1 Thank JustGetGoing
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
BWPGMKingsland, General Manager at Best Western Plus Kingsland, responded to this review, 5 November 2011
We are so pleased to hear that you had an enjoyable stay with us. Thank you for your compliments on our hotel; we pride ourselves on our ability to provide a comfortable, welcoming place for our guests while they are in town. We look forward to having you as a guest again in the very near future!
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Level 2 Contributor
5 reviews
3 hotel reviews
common_n_hotel_reviews_1bd8 4 helpful votes
Reviewed 4 October 2011

Very nice, clean hotel.. Free breakfast was lovely, free wireless Internet...vending machines, even a vending laundry on premises... Staff were pleasant. Rhonda and Douglas thank u for your assistance....Katherine was so accommodating....she allowed me to have a late checkout due to my late return flight... Lots of local restaurants right on your doorstep and a shop right across the road...I'd definitely be staying again...highly recommend if your passing through Kingsland ...thank you for making my stay so pleasant..

  • Stayed October 2011
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Helpful?
1 Thank ElaineMc02
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
Level 1 Contributor
3 reviews
common_n_hotel_reviews_1bd8 2 helpful votes
Reviewed 15 September 2011

I stay at this hotel several times a month... to me there is no other option that tops them in the area. The rooms are very nice, the beds are very comfortable, and the staff is A+ with their service!

  • Stayed September 2011
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Helpful?
Thank tabremner
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
BWPGMKingsland, Manager at Best Western Plus Kingsland, responded to this review, 19 September 2011
Thank you for your recent review on our property. We take pride in our service to always please and welcome back our returning guests. We enjoyed having you back and look forward to your return as always.
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Additional Information about Best Western Plus Kingsland

Property: Best Western Plus Kingsland
Address: 1375 Hospitality Ave, Kingsland, GA 31548-6816
Phone Number:
Region: United States > Georgia > Georgia Coast > Kingsland
Amenities:
Business Centre with Internet Access Fitness Centre with Gym / Workout Room Free Breakfast Free High Speed Internet ( WiFi ) Free Parking Suites Swimming Pool Wheelchair access
Hotel Style:
#1 Romantic Hotel in Kingsland
#2 Family Hotel in Kingsland
#2 Business Hotel in Kingsland
Price Range (Based on Average Rates): £
Hotel Class:2.5 star — Best Western Plus Kingsland 2.5*
Number of rooms: 54
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Also Known As:
Best Western Plus Kingsland Hotel Kingsland
Holiday Inn Kingsland
Kingsland Holiday Inn Express

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