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“Is this a hotel or a night club?”

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Lafayette Garden Inn & Conference Center
Ranked #9 of 10 Hotels in LaGrange
Houston
Level Contributor
16 reviews
7 hotel reviews
common_n_hotel_reviews_1bd8 13 helpful votes
“Is this a hotel or a night club?”
Reviewed 23 November 2013

Just spent a wretched night at this place. The management of this place needs to decide what's more important to them: running a quality hotel or hosting a hot night spot. Between the lounge blasting a DJ and the ballroom blaring a live rock band, walking into the lobby set the stage for what would become a really long night. It was so loud, the front desk staff couldn't hear me answer their questions. It took nearly 20 minutes just to check in. At the end of a long road trip, I was exhausted and wanted a bed, not a hot night on the town.

Even though I was assured that I was being given a room "as far away" from the noise as possible, that didn't stop all the night club patrons from congregating outside in the parking lot until the wee hours of the morning. Some of them even found it entertaining to play "kick the can" with one of their empty beer can. Hootin, hollerin, there's no doubt that this is a fun place to party... but that's NOT what I came here for.

As if all that wasn't enough, the toilet randomly every couple hours seems to flush itself with such a terrible screech, I literally jumped up thinking it was the fire alarm.

Needless to say, I got very little quality sleep last night and very cranky. I chose this place based upon it's high rankings on Trip Advisor and Travelocity, but apparently all the high marks came from the party animals and not the lodgers.

  • Stayed November 2013, travelled as a couple
    • Value
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Helpful?
Thank fsunole2014
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
lafayettegardeninn, Front Office Manager at Lafayette Garden Inn & Conference Center, responded to this review, 26 November 2013
On behalf of our entire team, I would like to apologize for not exceeding your expectations. Your satisfaction is important to us and we will be using the feedback you gave us to implement improvements to ensure we offer a better experience for guests in the future.

If I can provide any assistance, please don't hesitate to contact me directly at 706-884-6175.
Thank you for taking the time to comment. Sincerely, Tanya Lucas
Report response as inappropriate
This response is the subjective opinion of the management representative and not of TripAdvisor LLC
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199 reviews from our community

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Rating summary
  • Location
  • Sleep Quality
  • Rooms
  • Service
  • Value
  • Cleanliness
Traveller tips help you choose the right room.   Room tips (44)
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English first
Strasbourg, France
Level Contributor
33 reviews
16 hotel reviews
common_n_hotel_reviews_1bd8 7 helpful votes
Reviewed 22 November 2013

We are on our way to Florida and we drive more than a 1 000 km/day. Our first night was also in a Best Western, but it was far from BW standards. But the night here in LaGrange, was perfect: good bed, no noise, everything working properly, clean, what more can you ask for? We were very pleased with our stay.

  • Stayed November 2013, travelled as a couple
    • Value
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    • Sleep Quality
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Review collected in partnership with Best Western

Helpful?
Thank Doffie1974
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
lafayettegardeninn, Front Office Manager at Lafayette Garden Inn & Conference Center, responded to this review, 26 November 2013
Hello. We are so glad you had a pleasant stay. Thank you for sharing your helpful comments with other travelers. We wish you many safe journeys. Sincerely, Tanya Lucas
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This response is the subjective opinion of the management representative and not of TripAdvisor LLC
Nashville, Tennessee
1 review
Reviewed 16 November 2013

Connie at the service desk was very kind and helpful. For her alone, I'd give a good review. The property was really nice. The IHOP was one of the cleanest I've ever seen. The rooms were not large but every amenity that would be helpful was included-microwave, desk, fridge, extended shower curtain, iron, etc. The beds were quite comfortable and the pillows were great. We didn't get to use the pool, fitness center, etc. but they looked decent. The bathroom was definitely clean and sparkling white. I also appreciated the business center with computers available to update my accounts and check mail. The coffee was great too, by the way. If we travel this way again with a need for a room we would definitely return here.

  • Stayed November 2013, travelled with family
    • Value
    • Location
    • Sleep Quality
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    • Cleanliness
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Helpful?
Thank dkfarmer
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
lafayettegardeninn, Front Office Manager at Lafayette Garden Inn & Conference Center, responded to this review, 26 November 2013
Thank you for commenting about your stay with us. We strive to make every stay the best for each of our customers and we are happy your stay was great. In addition, we are thankful to have you recommend us. We have passed on your kind comments about Connie and are proud of her for extending exceptional hospitality to you. You are always welcome and we look forward to seeing you again. Sincerely, Tanya Lucas
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This response is the subjective opinion of the management representative and not of TripAdvisor LLC
Live Oak
Level Contributor
71 reviews
47 hotel reviews
common_n_hotel_reviews_1bd8 39 helpful votes
Reviewed 12 November 2013

This was our second stay at this hotel. The room we were in had been upgraded -- nothing fancy but plenty nice. The courtyard in the center is a nice and unique feature. The fitness center is adequate and we appreciated the fast in-room wireless internet speed. We also enjoyed having an IHOP so conveniently attached to the hotel. The staff was outstanding -- very warm and friendly. Certainly a GREAT value in this area.

  • Stayed October 2013, travelled on business
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Helpful?
1 Thank julieroadhouse
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
lafayettegardeninn, Front Office Manager at Lafayette Garden Inn & Conference Center, responded to this review, 13 November 2013
Hi and thank you for returning to visit our hotel on your recent stay in Lagrange, Georgia. We have been working hard on improving for you and all our guest, and we are glad you noticed our improvements. Your comments help us to get even better and we welcome any suggestions you may have so please share. We wish you and your family safe travels and hope to see you again soon. Sincerely, Tanya LF
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This response is the subjective opinion of the management representative and not of TripAdvisor LLC
Nekoosa, Wisconsin
Level Contributor
33 reviews
8 hotel reviews
common_n_hotel_reviews_1bd8 12 helpful votes
Reviewed 24 October 2013

This is an older establishment with a most reasonable price. However, there were a few things that needed more special attention. We stayed two nights - there was a soiled tissue under the bed skirt when we came and it was there when we left. There was a washcloth with a big brown satin in the middle of it (Yuck!). The complimentary breakfast was a voucher for the attached IHOP. You have a choice of juice or coffee, eggs, bacon or sausage, pancakes or toast. If you choose anything else, you are charged. The service was deplorable. It took ten minutes to get coffee even tho there were not that busy. My pancakes came out with a butter ball on top. It never melted as the pancakes were COLD. My husband's eggs were runny. Breakfast time was aprox 50 minutes Totally unacceptable! This is way too long for business travelers or families with young children. We didn't even bother to go the second morning even tho it was free. We stopped at McDonald's for a breakfast sandwich.

  • Stayed October 2013, travelled as a couple
    • Value
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Helpful?
Thank Cindy H
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
lafayettegardeninn, Front Office Manager at Lafayette Garden Inn & Conference Center, responded to this review, 12 November 2013
Thank you for taking the time to comment about your stay with us.

On behalf of our entire team, I would like to apologize for not exceeding your expectations. Your satisfaction is important to us and we will be using the feedback you gave us to implement improvements.

We hope you will give us another opportunity, and see improvements when you return.

Sincerely,
Tanya Lucas-Fannin
Report response as inappropriate
This response is the subjective opinion of the management representative and not of TripAdvisor LLC

Travellers are raving about these LaGrange hotels

River Vale, New Jersey
Level Contributor
41 reviews
16 hotel reviews
common_n_hotel_reviews_1bd8 16 helpful votes
Reviewed 20 October 2013

The rooms were well appointed clean and comfortable. The facility and grounds were well cared for and the staff helpful and courteous. Would definitely stay again and recommend to others.Good location for restaurants and Callaway Gardens.

  • Stayed October 2013, travelled with family
    • Value
    • Location
    • Sleep Quality
    • Rooms
    • Cleanliness
    • Service
Helpful?
Thank wjones239
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
lafayettegardeninn, Front Office Manager at Lafayette Garden Inn & Conference Center, responded to this review, 12 November 2013
Hello and thank you for your kind comments about our property. We appreciate you taking the time and look forward to serving you again. Sincerely, Tanya LF
Report response as inappropriate
This response is the subjective opinion of the management representative and not of TripAdvisor LLC
lake charles,la
Level Contributor
19 reviews
11 hotel reviews
common_n_hotel_reviews_1bd8 7 helpful votes
Reviewed 15 October 2013

Stayed one night!! Very noisy!! Could hear loud talking all night from neighboring room. Could hear people talking outside as they passed our room. Party by the pool-- at midnight!!
Entrance to hotel and lobby area very nice-- rooms not as nice. A disappointing stay. Will not be back. But they did give us a lower rate because of the ridiculous noise issue.

Stayed October 2013, travelled as a couple
Helpful?
Thank normaLakeCharles_la
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
lafayettegardeninn, Front Office Manager at Lafayette Garden Inn & Conference Center, responded to this review, 12 November 2013
On behalf of our entire team, I would like to apologize for not exceeding your expectations.
You deserve a quiet room and a quiet stay and I apologize for the inconvenience you experienced with noise. Our staff is committed to improving and we hope you will see marked improvements when you return.

We appreciate your feedback and thank you for taking the time to let us know. We wish you many safe travels. Tanya LF
Report response as inappropriate
This response is the subjective opinion of the management representative and not of TripAdvisor LLC
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Additional Information about Lafayette Garden Inn & Conference Center

Property: Lafayette Garden Inn & Conference Center
Address: 1513 Lafayette Pkwy, LaGrange, GA 30241-2585 (Formerly Best Western)
Region: United States > Georgia > LaGrange
Amenities:
Bar / Lounge Business Centre with Internet Access Fitness Centre with Gym / Workout Room Free High Speed Internet ( WiFi ) Free Parking Pets Allowed ( Dog / Pet Friendly ) Restaurant Room Service Suites Swimming Pool Wheelchair access
Hotel Style:
Ranked #9 of 10 Hotels in LaGrange
Price Range (Based on Average Rates): £
Hotel Class:2 star — Lafayette Garden Inn & Conference Center 2*
Number of rooms: 109
Official Description (provided by the hotel):
See some of Lagrange Georgia's most treasured attractions including Explorations in Antiquity, beautiful Callaway Gardens, Historic Warm Springs and Roosevelt State Park, Hills and Dales Estates, and lovely downtown Lagrange. As LaGrange's only FULL service hotel, the Lafayette Garden Inn & Conference Center is designed with both business and leisure travelers in mind. We offer FREE Wi-Fi throughout the hotel, Serta-Perfect Sleeper mattress for a great night's sleep and a convenient location directly off Interstate 85. The beautiful Legends sports tavern has 4 large screen TVs, 7,000 sq. ft. of ballroom/meeting space, executive catering services, pool, fitness center, and guest laundry. ... more   less 
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Also Known As:
Best Western Lagrange
Lagrange Best Western

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