Upon check-in staff member was on cell phone and seemed to be off put by my arrival. Employee was also unable to print me a receipt at check-in when I requested to prepay for my stay. When I brought this to the managers attention she said the employee didn't know how to do it because policy was to not print receipts at check-in? I would think that if a guest would like to pre-pay, the staff should be able to provide a receipt. I guess I'm wrong. .
When I came down for towels a few days later it took 10 minutes for employee to get to the front desk. There was no bell at the counter and when she did finally come to the desk she was again on her cell phone. Very Unprofessional and left a bad taste in my mouth. Rooms were ok at best. The mirror in the bathroom had a crack that was fixed with packing tape and 2 of my 4 days I took a cold shower.
Mediocre at best.
- Official Description (provided by the hotel):
- Welcome to our hotel in Lawrenceville, GA! Allow this quaint Atlanta suburb to lure you into its historically beautiful downtown surroundings, which support a wealth of fine dining and shopping. Located in the Northeast suburbs, our hotel, 38 minutes from Downtown Atlanta, boasts a location convenient to all nearby area attractions. We are conveniently located just 10 minutes from Sugarloaf Mills Shopping Mall & 20 minutes from the Mall of Georgia - the largest mall in the Southeastern region of the United States. Of all the hotels in Lawrenceville, GA, the Holiday Inn Express(R) is designed just for you, with all the modern amenities and comforts of home. Corporate guests looking for a hotel in Lawrenceville, GA need look no further than the Holiday Inn Express(R) Lawrenceville, which offers a well-equipped Business Center and free high-speed Internet access. We also now offer late meal options for guests checking in after hours. Just pre-order a meal from our preferred caterer, J. Michael's Cakes & Catering and have it waiting for you when you arrive at the hotel. Just a short drive from Gwinnett Medical Center and the Gwinnett Arena, and several other prominent Lawrenceville corporations, Holiday Inn Express Lawrenceville is the best choice for our business travelers. Families can enjoy a stress-free trip when they stay at our hotel. We pride ourselves in providing you with a convenient location close to the most popular attractions, including Dave & Busters, Medieval Times, Stone Mountain and Lake Lanier Islands. The unique shops, museums and restaurants downtown make a great place to visit and are just a short drive from our hotel in Lawrenceville, GA. The crystal clear waters of our seasonal outdoor pool are waiting to welcome you to a relaxing stay. ... more less
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- Also Known As:
- Holiday Inn Express Lawrenceville Hotel Lawrenceville
- Holiday Inn Lawrenceville
- Lawrenceville Holiday Inn