I made reservation over a week in advance, then called to check that was good.
While eating dinner at 7 pm the night of my reservation, my phone was ringing-ringing-ringing with a number i didn't recognize.
When i returned the call, it was the desk clerk from this hotel, who announced that that they had overbooked, and had no room for me !
She offered me a room 40 miles away and a "sorry".
After a few minutes of scrambling, i found a room at another hotel near by.
The next morning, i went to Crossland, and asked for an explanation.
The manager was nice, and explained that they had several guests who extend their stay, which caused them to be overbooked.
Then she gave me a coupon for a free night at any of their hotels. This salved the wound somewhat on a situation that could have caused me and my family to sleep in the car for a night !
- Official Description (provided by the hotel):
- Welcome to Crossland Studios Atlanta- Lawrenceville. We are 5.8 miles from the Arena at Gwinnett Center and 7 miles from Coolray Field. Our hotel is designed especially for longer stays with studios featuring kitchens or kitchenettes and plenty of work space. ... more less
- Reservation Options:
- TripAdvisor is proud to partner with Expedia, Priceline, Hotels.com, Booking.com, TripOnline SA, 5viajes2012 S.L., getaroom.com, Evoline ltd and Cancelon so you can book your Crossland Studios Atlanta - Lawrenceville reservations with confidence. We help millions of travellers each month to find the perfect hotel for both holiday and business trips, always with the best discounts and special offers.