Upon arrival I found our room to be smelly and dirty!! There were several spider webs in the room and my daughter found a spider in her shoe the next morning. The flies were so bad in the room my husband was tempted to go to walmart in middle of night to by fly strips!! The toliet paper holder in the bathroom was black with caked on dust and the floor boards were dirty. The carpet was coming apart from the wall. The appliances in the room were nice and new. Had great wi-fi and the pillows were very comfy but the beds were hard.
We called before making reservations and asked if the pool was open since that was the only reason we were considering staying there. We were told that yes the pool was open, but when we arrived we found out the pool was closed that they were waiting on the inspection and permits. Even the info book in room said pool was open from april thur oct and our stay was mid arpil. I was very upset and felt I should have been compensated some way instead I come home to find an additonal $24 charge to my account and I dont know why. Still waiting for answers to it.
On plus note the lamps with built in plug ins were a nice touch as we usuallly have hard time finding plug ins for laptop and cell phone charges and Cracker Barrel is right next store!!
- Reservation Options:
- TripAdvisor is proud to partner with Booking.com, Choice Hotels, Expedia, Hotels.com and 5viajes2012 S.L. so you can book your Quality Inn Madison reservations with confidence. We help millions of travellers each month to find the perfect hotel for both holiday and business trips, always with the best discounts and special offers.