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“Spacious rooms, beautiful grounds, otherwise just OK”

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Hilton Atlanta / Marietta Hotel & Conference Center
Ranked #3 of 33 Hotels in Marietta
Certificate of Excellence
Cambridge, United Kingdom
Level Contributor
64 reviews
30 hotel reviews
common_n_hotel_reviews_1bd8 32 helpful votes
“Spacious rooms, beautiful grounds, otherwise just OK”
Reviewed 14 June 2014

I stayed at this hotel for a few nights on business. This is a large hotel with a large golf course and very nice grounds. The hotel lobby was nicely decorated with views of the golf course and a beautiful veranda facing the golf course. The front desk staff were friendly and helpful. My room was huge, with a couch, a few chairs and a large coffee table. The furniture was ok, with the table being worn and the dresser cabinets not quite fitting correctly. The bed was very comfortable. The bathroom was nicely furnished with an excellent shower. The room was not all that quiet because of the continuous drone of the air handling system, even with the fan and AC turned off. Otherwise the ambient noise level was very low. My room faced the golf course for a beautiful view, marred only by the broken window outer window (double glazed), probably from a golf ball; I notified the staff of the broken window but it was never fixed while I was there. The breakfast buffet was excellent and cheap by larger city standards. In contrast, the only restaurant open at night, "The Pub", was understaffed with extremely slow service. The Pub bread must have been the leftovers from the hard rolls served on Delta - almost rock hard and tasteless; the grilled salmon was good. The hotel is isolated from any shops or restaurants - a car is needed here. Absent the bad service and marginal food at the restaurant, room furniture needing repair and updating, very loud AC in the room, and unrepaired broken window, I would have given this hotel much higher marks.

Room Tip: Rooms facing the golf course have a great view. See if you can get a room without a noisy AC system.
See more room tips
  • Stayed June 2014, travelled on business
    • Value
    • Location
    • Sleep Quality
    • Rooms
    • Cleanliness
    • Service
Helpful?
Thank Paul E
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
DuaneSherman-GM, General Manager at Hilton Atlanta / Marietta Hotel & Conference Center, responded to this review, 24 June 2014
Dear Paul E,

Thank you for taking the time to post a review of our hotel. While a three isn't "bad" , it's not good enough for us, because it's not good enough for you. Please accept my apologies for the AC noise and your less than stellar experience in the Pub. I have discussed these issues with our team, so that we may improve our performance in the future. Perhaps, we will have another opportunity to serve you should your travels bring you back to Marietta. Until then, safe travels!
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837 reviews from our community

Traveller rating
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Rating summary
  • Location
    4.5 of 5 bubbles
  • Sleep Quality
    4.5 of 5 bubbles
  • Rooms
    4 of 5 bubbles
  • Service
    4 of 5 bubbles
  • Value
    4 of 5 bubbles
  • Cleanliness
    4.5 of 5 bubbles
Traveller tips help you choose the right room.   Room tips (124)
Date | Rating
  • Dutch first
  • English first
  • German first
  • Italian first
  • Portuguese first
  • Swedish first
  • Any
English first
Hagerstown, MD
Level Contributor
74 reviews
13 hotel reviews
common_n_hotel_reviews_1bd8 31 helpful votes
Reviewed 12 June 2014

The hotel is about the same as my visit 3 years ago although my room did not seem as neglected. However, to me, there are still the same issues – can’t get room cool enough to sleep comfortably, poorly designed bathroom where you essentially have to stand in the toilet to shut the door (whoever designs these things must not use them), the lack of towel racks around the sink area, and no Turner Classic Movies on the television despite numerous sports stations. I also had some very noisy neighbors who came in around 2 a.m. each morning and decided to have a loud conversation outside my door before they went to the rooms and slammed their doors loudly. However, the room was clean and the hotel staff welcoming and helpful. Beware of the restaurant for breakfast – if you just want some toast or cereal, they want to charge you the full buffet price. Additionally, the hotel now charges extra for parking spaces closest to the hotel. While not handicapped, I do have knee and hip problems which did make for some issues making the long trek from the far end of the lot to the hotel since the lot seemed to always be full.

  • Stayed June 2014, travelled solo
    • Value
    • Location
    • Sleep Quality
    • Rooms
    • Cleanliness
    • Service
Helpful?
1 Thank knahs
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
DuaneSherman-GM, General Manager at Hilton Atlanta / Marietta Hotel & Conference Center, responded to this review, 24 June 2014
Dear knahs,

Thank you for sharing your thoughts in this review. While I am heartend by your positive comments about the staff''s performance, we still have some work to do it seems. Please accept my apologies for your inconvenience with the noise and lack of Turner movies. With respect to the buffet, I've shared your comments with the team, since we do offer a reduced price for guests who wish to take advantage of the continental buffet rather than the full buffet. Until we see you again, safe travels!
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Murrieta, CA
Level Contributor
42 reviews
19 hotel reviews
common_n_hotel_reviews_1bd8 23 helpful votes
Reviewed 11 June 2014

We stayed here for a week while touring the Gone with the Wind event in early June 2014. The hotel is big and beautiful. The staff is most accommodating. We did have problems with our toilet for two nights and the hotel did get maintenance up there and fix it completely. The doors are "old" and heavy, so you do hear them shutting all the time, but it's not too much a bother. We don't play golf, but the course looks beautiful. Ask for a room with that view and you'll see wonderful sunsets! The food in the restaurant isn't the best...and a bit pricy for not being "the best". But it's doable if you can't get out. Travel less than 2 miles to the "Square" and there are excellent restaurants lining the area. They were holding some 4 wedding this weekend. We didn't even notice! A great place for a wedding. I'd say the only thing was saw, was that the hotel didn't staff for late night (11pm-1am) messes made on the porch by stupid guests leaving their empties and trash behind. We had to ask the front desk for a clean up....but they were quick to handle it.
When we are in the area again, we'll stay there! We stay at many Hilton properties - Diamonds with them. Most of the time you cannot go wrong with a Hilton.

  • Stayed June 2014, travelled as a couple
    • Value
    • Location
    • Sleep Quality
    • Rooms
    • Cleanliness
    • Service
Helpful?
Thank Pamleonard
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
New Bern, NC
Level Contributor
105 reviews
36 hotel reviews
common_n_hotel_reviews_1bd8 119 helpful votes
Reviewed 11 June 2014

Those of you have read my reviews know that I am a real fan of history and this one fits the bill. This is a very large property with an adjoining golf course and convention center. Minutes from downtown or the areas main employer..Lockheed Martin. The hotel is comfortable and quiet with new large LCD TVs and a refer in the room. The coffee maker is one of those two cup models and is somewhat not user friendly since it is on a lower cabinet under the TV. There is coffee in the lobby while the main dining room is open or breakfast. Check the hours. Parking is a bit of a hike so be sure to check-in and leave your bags with the desk while you park. The Pub grill has reasonable drinks and the Pup-Fare is ok. Ask for a room on the back for a golf course view.

Room Tip: High room on the back.
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  • Stayed June 2014, travelled on business
    • Value
    • Location
    • Sleep Quality
    • Rooms
    • Cleanliness
    • Service
Helpful?
1 Thank clloydm
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
portland, United States
2 reviews
Reviewed 5 June 2014

Arrived at the hotel, requested a King size bed but was given a double. That I did not like. The room given was very clean, the staff was corteous. Avery comfortable stay. Just wished I had my king size bed.

  • Stayed June 2014, travelled with family
    • Value
    • Location
    • Sleep Quality
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    • Cleanliness
    • Service
Review collected in partnership with Hilton Hotels & Resorts

Helpful?
Thank Dammy O
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
DuaneSherman-GM, General Manager at Hilton Atlanta / Marietta Hotel & Conference Center, responded to this review, 6 June 2014
Dear Iredamola O,

Thank you so much for the 5 star review! Thanks also for staying with us and allowing us to be of service. Please accept my apologies for not getting you into the desired room type. Although it shouldn't have happened, I am relieved that it did not prevent you from having an overall positive experience. We hope to see you again soon. Until then,

Safe Travels!
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This response is the subjective opinion of the management representative and not of TripAdvisor LLC
Jacksonville, United States
1 review
common_n_hotel_reviews_1bd8 2 helpful votes
Reviewed 2 June 2014

Stayed here as a stopover on the way driving from Jacksonville, FL to Nashville, TN. Solid hotel with what looked like an excellent golf course. Alas, no time to play. Was a little disappointed that there was an upcharge for a full breakfast as a Diamond Hilton member. There seemed to be some confusion with other diners as to where the continental breakfast stopped and the full breakfast additions started. I would return, but not a "great" value even with an advance purchase.

  • Stayed May 2014, travelled as a couple
    • Value
    • Location
    • Sleep Quality
    • Rooms
    • Cleanliness
    • Service
Review collected in partnership with Hilton Hotels & Resorts

Helpful?
2 Thank Roland S
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
DuaneSherman-GM, General Manager at Hilton Atlanta / Marietta Hotel & Conference Center, responded to this review, 5 June 2014
Dear Roland S,

Thank you for the 4 star review! Thanks also for stopping by on your road trip to stay with us. We appreciate the chance to provide some southern hospitality. Perhaps next time a little golf is in order? Until then,

Safe travels!
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This response is the subjective opinion of the management representative and not of TripAdvisor LLC
San Diego
Level Contributor
20 reviews
17 hotel reviews
common_n_hotel_reviews_1bd8 6 helpful votes
Reviewed 1 June 2014 via mobile

Get a room with the view of the golf course. 3rd or higher and on left side of hotel. The rocking chairs on the veranda overlooking the golf course makes cocktail hour even better. And with free Internet and free parking this hotel ranks high in my book. The staff is very pleasant and easy to work with.

  • Stayed June 2014
    • Value
    • Location
    • Rooms
    • Cleanliness
    • Service
Helpful?
Thank XciteAdvertising
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
DuaneSherman-GM, General Manager at Hilton Atlanta / Marietta Hotel & Conference Center, responded to this review, 5 June 2014
Dear Xcite Advertising,

Thank you so much for the 5 star review! We couldn't agree more that the veranda overlooking the golf course is the perfect place to have a cool drink, wind down and watch the sunset. Thanks for staying with us and we look forward to seeing you again soon! Until then,


Safe Travels!
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This response is the subjective opinion of the management representative and not of TripAdvisor LLC
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Additional Information about Hilton Atlanta / Marietta Hotel & Conference Center

Property: Hilton Atlanta / Marietta Hotel & Conference Center
Address: 500 Powder Springs St, Marietta, GA 30064
Phone Number:
Region: United States > Georgia > Marietta
Amenities:
Bar / Lounge Business Centre with Internet Access Fitness Centre with Gym / Workout Room Free Parking Pets Allowed ( Dog / Pet Friendly ) Restaurant Room Service Shuttle Bus service Suites Swimming Pool Wheelchair access
Hotel Style:
#3 Business Hotel in Marietta
#3 Romantic Hotel in Marietta
Price Range (Based on Average Rates): ££
Hotel Class:3.5 star — Hilton Atlanta / Marietta Hotel & Conference Center 3.5*
Number of rooms: 198
Official Description (provided by the hotel):
The Hilton Atlanta Marietta Hotel & Conference Center's grand structure and idyllic location warmly welcome Guests traveling for business and leisure. Situated just 20 miles northwest of downtown Atlanta and less than one mile from the historic Marietta Square, the hotel sits on beautifully landscaped grounds. Enjoy the view of the adjacent City Club Marietta Golf Course and nearby Kennesaw Mountain. This GA, Atlanta hotel offers accommodations with all rooms offering striking city views. ... more   less 
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Also Known As:
Hilton Marietta Hotel Marietta
Hilton Marietta Conference Center And Resort
Hilton Marietta Resort

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