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“Excellent”

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Aghadoe Heights Hotel & Spa
Ranked #2 of 2 Hotels in Aghadoe
Certificate of Excellence
Dublin, Ireland
Level 1 Contributor
3 reviews
3 hotel reviews
common_n_hotel_reviews_1bd8 3 helpful votes
“Excellent”
Reviewed 26 March 2013

I took my fiancee to this hotel as part of the whole engagement surprise as we got engaged just outside the hotel at the fantastic viewing point across the road. We were in a junior garden suite and it was fantastic. The room decor was modern and bed was very comfortable. We went to dinner in the main restaurant on the saturday night and the atmosphere was great. The piano player really set the seen and made our engagement day very special. The food was great and was one of the best meals we have ever had. The pool was very nice once we realized that you just walk from your room in your dressing grown instead of getting changed there. The views from the hotel and pool are also stunning. Very friendly staff.

All in all a great trip and a great time. Highly recommend this hotel!

  • Stayed March 2013, travelled as a couple
    • Value
    • Location
    • Sleep Quality
    • Rooms
    • Cleanliness
    • Service
Helpful?
Thank dublintraveller60
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
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Rating summary
  • Location
  • Sleep Quality
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  • Service
  • Value
  • Cleanliness
Traveller tips help you choose the right room.   Room tips (399)
Date | Rating
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English first
London, United Kingdom
Level 2 Contributor
6 reviews
5 hotel reviews
Reviewed 26 March 2013

I recently stayed at the Aghadoe Heights Hotel and was impressed by the warmth of my reception there and the excellent level of service that I received throughout my stay. Staff were warm, friendly and helpful and ensured that I enjoyed my stay. The hotel and staff create a warm, friendly and relaxing environment in beautiful surroundings. I would thoroughly recommend staying at the Aghadoe Heights or taking advantage of their great w/end getaway offers.

Room Tip: Chose a room at the front of the hotel as the views of the Killarney Lakes are amazing!
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  • Stayed March 2013, travelled as a couple
    • Value
    • Location
    • Sleep Quality
    • Rooms
    • Cleanliness
    • Service
Helpful?
Thank Jonathan R
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
Dublin, Ireland
Level 5 Contributor
78 reviews
25 hotel reviews
common_n_hotel_reviews_1bd8 52 helpful votes
Reviewed 25 March 2013 via mobile

This is what 5 star service is all about. Exceptional staff, alert to all our requirements without being obtrusive. The subtle suggestions to our menu choices brought an added dimension to the already delicious fare. We received a complimentary upgrade to a Lake view room which was very spacious and comfortable and of course the view of the lakes brightened up an otherwise dark grey morning. The only disappointment I had was in the quality of the pillows, they felt tired and lifeless and didnt do much for someone with a bad neck. ...however they were the only feature of our visit that didn't hit the 5 star mark and we're already planning a return trip.

Stayed March 2013, travelled with friends
Helpful?
1 Thank Eva H
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
Dublin, Ireland
Level 4 Contributor
39 reviews
13 hotel reviews
common_n_hotel_reviews_1bd8 17 helpful votes
Reviewed 24 March 2013

From the moment we arrived at Aghadoe to the moment we left, we couldn't have asked for better service or comfort from a hotel.

Check in was a pleasure, with a really friendly lady looking after us, and a concierge who showed us to our room and around the hotel.

Room was fabulous, with floor to ceiling glass wall looking out over the lakes, amazing!

Pool was great, with free fluffy robes and slippers in the room. However the thermal suites were a highlight, and we spent hours relaxing here at a special rate.

The bar was great, with live piano in the evening. Breakfast was also fab, served to the table in the Lake View room.

Small touches of a newsletter delivered to the room each evening, and bottles of water for the car journey on check out made the stay complete.

Overall fantastic stay with great service, and an amazing thermal suite and fabulous views.

Room Tip: Ask for a lake view room
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  • Stayed March 2013, travelled as a couple
    • Value
    • Location
    • Sleep Quality
    • Rooms
    • Cleanliness
    • Service
Helpful?
Thank Shielseey
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
Belfast, United Kingdom
Level 6 Contributor
462 reviews
105 hotel reviews
common_n_hotel_reviews_1bd8 260 helpful votes
Reviewed 24 March 2013 via mobile

Billed as a five star hotel, this is a bit of stretch. It is a solid four star but little more than that. The hotel does not impress from the outside, but upon entering, it has a cosy, trendy, boutique feel to it. And the common areas are quite limited in size too.

I'm sure many of the rooms are fitted out in the same trendy fashion as the rest of the hotel, but the family rooms are very, very tired and don't seem to have been touched since the mid 80s. In fact it was very disappointing to transition into such rooms after the trendy decor of the rest of the building. This stark contrasting style, with odd, mismatched furniture, heavily used, scraped and marked, threadworn carpet with no bounce whatsoever, along with a CRT TV that was at least 20 years old (replete with burnt plastic casing) seriously disappoints and clarifies the view that this hotel is not particularly interested in families or children. (A point reinforced by the restaurant's policy banning children after 7.00pm.) When challenged about both, the staff seemed disinterested and basically take the stance of this is the way that it is and so what?

Another gripe is the shuttle service into Killarney. It's a one way service, forcing you to take a taxi back, even though the bus would be coming into town anyhow! The is no logic to this policy and obviously a scam to support local taxis.

The lounge bar and food is satisfactory, but over €16 for mediocre burger leaves a bad taste in your mouth. The health club is OK, but the pool area is less attractive than the photos suggest and is over chlorinated and has peeling paint all over the place. The changing rooms were unbelievable. I've been in toilet cubicles that were roomier!

On the upside the breakfast in the restaurant was outstanding. Excellent food, ambiance, and even better waiting staff.

Price wise, the hotel overall is reasonable, compared to other five star hotels, but as I've described above, that's understandable. You get what you pay for.

Stayed February 2013, travelled with family
Helpful?
2 Thank KMcCorry
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
Christchurch, New Zealand
Level 5 Contributor
92 reviews
31 hotel reviews
common_n_hotel_reviews_1bd8 53 helpful votes
Reviewed 23 March 2013 via mobile

Thoroughly enjoyed our stay. Service was top notch and the attention to detail in the spa was second to none.
Highly recommend staying here. My only criticism is that the food was overpriced for the quality. We have great food but at an outstanding price!
I would gladly stay here again and suggest the lake view suite as the views are just as good as the service.

  • Stayed March 2013
    • Value
    • Location
    • Rooms
    • Cleanliness
    • Service
Helpful?
Thank CRAIGTHEKIWI
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
New York City, New York
2 reviews
common_n_hotel_reviews_1bd8 1 helpful vote
Reviewed 21 March 2013

And a great location! Close to the town of Killarney which is full of pubs and shops and all that the west of Ireland has to offer. Aghadoe has magnificent bucolic views at the front of the hotel and the rooms are pristine with high thread count and great spacious bathrooms. The staff are friendly and efficient with a genuine focus for their guests. Breakfast is buffet and/or a la carte with traditional toast triangles, morning newspaper and fresh yummy coffee in a silver pot and a great selection of ALL breakfast foods including black pudding which is really good in this part of Ireland. Must also be said, where breakfast in a busy hotel restaurant is often frenzied and loud, this is tranquil and brunchy! They also served freshly squeezed grape juice in tiny glass' which was a first for me.
So now for the spa...I have worked in the spa and fitness industry as a consultant for over 15 years in NYC. This is one of the nicest facilities I have had the pleasure to use. Multiple hydro experiences, clean and nicely laid out. The sauna is spacious with great Aromatheraphy and the Hammam a great thing to do as a couple. I am a fan of the German line Biodroga for body treatments although not of Aveda but for amenities they are quite nice. Overall I loved this hotel and experience and would visit again in a heartbeat.

Room Tip: Front facing rooms have beautiful views.
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  • Stayed July 2012, travelled as a couple
    • Value
    • Location
    • Sleep Quality
    • Rooms
    • Cleanliness
    • Service
Helpful?
1 Thank BEWELLNY
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
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Additional Information about Aghadoe Heights Hotel & Spa

Property: Aghadoe Heights Hotel & Spa
Address: Lakes of Killarney, Aghadoe, Killarney 6507, Ireland
Region: Ireland > Province of Munster > County Kerry > Killarney > Aghadoe
Amenities:
Bar / Lounge Business Centre with Internet Access Fitness Centre with Gym / Workout Room Free Breakfast Free High Speed Internet ( WiFi ) Free Parking Children Activities (Kid / Family Friendly) Pets Allowed ( Dog / Pet Friendly ) Restaurant Room Service Shuttle Bus service Spa Suites Swimming Pool Wheelchair access
Hotel Style:
Ranked #2 of 2 Hotels in Aghadoe
Price Range (Based on Average Rates): ££
Hotel Class:5 star — Aghadoe Heights Hotel & Spa 5*
Number of rooms: 74
Official Description (provided by the hotel):
Located just outside Killarney town with breathtaking views of the lakes and mountains. This five star hotel is renowned for outstanding service, luxurious accommodation, award winning cuisine and for it's multiple award winning Resort Spa & therapists. Interconnecting and Family Rooms available. Guests can avail of complimentary Parking, Wifi, Daily Papers, Breakfast, Indoor Heated Pool, Gym, Media Room, Drying Room for Golfers and Fisherman, DVD Library, Tennis Courts and Shuttle Service to Killarney Town Centre. ... more   less 
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Also Known As:
Aghadoe Heights Hotel Killarney
Aghadoe Heights Hotel And Spa

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