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“Excellent Property”

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Premier Inn Edinburgh A1 (Musselburgh) Hotel
Ranked #1 of 1 Hotels in Inveresk
Certificate of Excellence
Karachi, Pakistan
Level Contributor
75 reviews
39 hotel reviews
common_n_hotel_reviews_1bd8 48 helpful votes
“Excellent Property”
Reviewed 16 March 2014 via mobile

I always prefer to stay in this property due to its location and comfort.

Rooms are good spacious and very cooperative staff, specially a senior aged receptionist who was quite helpful. Next morning shift if two female staff were quite friendly. They fulfil their commitment of offering GOOD NIGHT SLEEP.

A low budget hotel but much better then other regular hotels.

Excellent Restaurant Facility.

I stayed there between 26th and 27th Feb.

Stayed March 2014, travelled as a couple
Helpful?
Thank arshadwm
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
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411 reviews from our community

Traveller rating
    230
    120
    42
    14
    5
See reviews for
164
121
14
62
Rating summary
  • Location
    4.5 of 5 bubbles
  • Sleep Quality
    4.5 of 5 bubbles
  • Rooms
    4.5 of 5 bubbles
  • Service
    4.5 of 5 bubbles
  • Value
    4.5 of 5 bubbles
  • Cleanliness
    4.5 of 5 bubbles
Traveller tips help you choose the right room.   Room tips (63)
Date | Rating
  • English first
  • German first
  • Italian first
  • Russian first
  • Spanish first
  • Any
English first
Newton Aycliffe, United Kingdom
Level Contributor
209 reviews
98 hotel reviews
common_n_hotel_reviews_1bd8 81 helpful votes
Reviewed 8 March 2014

located 5 minutes from the A1. Adequate rooms. friendly receptionist. Pub next door served nice meals, was surprised how busy it was. I didnt have breakfast as left early in the morning so cant comment on that

  • Stayed February 2014, travelled on business
    • Value
    • Location
    • Sleep Quality
    • Rooms
    • Cleanliness
    • Service
Helpful?
Thank daveannmarie
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
Kings Lynn
Level Contributor
119 reviews
23 hotel reviews
common_n_hotel_reviews_1bd8 46 helpful votes
Reviewed 5 March 2014

This has to be our worst Premier Inn experience. The accommodation is in serious need of refurbishment. The bed was very uncomfortable. Housekeeping put a duvet under the sheet to make it better. It helped a little but did nothing to deafen the noise of the springs every time one of us moved. Housekeeping was not up to Premier Inn standards. There was dust on every surface below waist level. Parking was a problem. The hotel has 3 disabled spaces and most of the time they were occupied by non-Blue Badge holders. The receptionist asked a guest to move his vehicle one night so that we could park. The reception staff who were on duty the day we left were not interested in our negative response to their question about whether everything had been all right with our stay. Unless it's the only place with vacancies in the area, we won't return until it has been refurbished.

  • Stayed February 2014, travelled as a couple
    • Value
    • Location
    • Sleep Quality
    • Rooms
    • Cleanliness
    • Service
Helpful?
Thank RandJ P
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
Lauren K, Manager at Premier Inn Edinburgh A1 (Musselburgh) Hotel, responded to this review, 9 March 2014
Dear RandJ P

Thank you for taking the time to share your experiences, I appreciate all feedback as it gives us an opportunity to review our standards and service. I am very disappointed that your stay did not meet your expectations and the standards did not reflect the ones you have been accustomed to with Premier Inn.

I am sorry that you did not have a good night’s sleep due to the uncomfortable mattress and loud squeaking from the bed. Please be assured that I will investigate this bed and feedback to our suppliers about the issues experienced to resolve this. At Premier Inn we pride ourselves on being able to promise every guest a great night’s sleep, so on this occasion I am saddened we were unable to do so. I have contacted you directly, as we do operate the Good Night Guarantee for when we are unable to meet our promise.

On the cleanliness standards in the bedrooms, once again let me apologise. I will take this up directly with the housekeeping department to ensure that this experience is not repeated. I hope that you do not think this indicative of our normal standards.

Our car park is an issue that we are aware of and we currently have plans in place to extend the size of the car park up to 60 spaces to better accommodate our hotel guests. We do everything in our power to ensure that genuine blue badge holders take our disabled spaces; unfortunately it is difficult to keep track of car owners if they are not staying within the Premier Inn.

I am genuinely sorry to hear you felt our reception team did not take an interest in your negative feedback regarding your stay. I will speak with our reception team, and the team members involved and provide them with the training to be able to efficiently deal with situations such as these should they arise. As I mentioned before, we greatly appreciate and value any feedback that our guests are able to provide so that we are able to act upon it.

Thank you once again for your review

Kind regards
Lauren Kay
Premier Inn Team Leader
Report response as inappropriate
This response is the subjective opinion of the management representative and not of TripAdvisor LLC
Leeds, England
Level Contributor
95 reviews
36 hotel reviews
common_n_hotel_reviews_1bd8 53 helpful votes
Reviewed 3 March 2014

We had never stayed in a Premier Inn before and were unsure what to expect. It was to split a trip further up in Scotland. Everything was spotless, and although simply furnished, the room was very pleasant and we have paid a lot more for similar facilities. Comfy bed and pillow as they say on the advert and very quiet during the night - although it could have been because there weren't many people staying there that night. I believe it's very convenient for Edinburgh by train into the centre of Princes Street. We had two meals in the Brewers Fayre and have to say the staff were extremely pleasant and helpful, particularly as we travelled with son in wheelchair and seven month old baby. I hate to say negatives but we were disappointed with the carvery - no problem with the meat, plenty of it! The Yorkshire puddings were of the frozen variety, the carrots very hard and the cabbage cold. The roast potatoes were also of the frozen sort. The gravy not very tasty. At £5.99 the dessert of a shared sundae was also disappointing for the price. However, breakfast was of excellent quality, with a buffet, plenty of cereals, toast, croissants, fruit, etc. Overall really delighted with the stay and will definitely use Premier Inns again.

  • Stayed February 2014, travelled as a couple
    • Value
    • Location
    • Sleep Quality
    • Rooms
    • Cleanliness
    • Service
Helpful?
Thank Abbasec
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
Inverness, United Kingdom
Level Contributor
126 reviews
58 hotel reviews
common_n_hotel_reviews_1bd8 105 helpful votes
Reviewed 20 February 2014

Have stayed at a number of Premier Inns across UK and would have no hesitation in recommending this one.
Warm, clean room and bathroom on first floor - note, I didn't see a lift so ask for a ground floor room if you have mobility difficulties.
Staff were friendly and helpful. For convenience on a cold wet evening, we ate in the adjacent 'Brewers Fayre'. It was perfectly adequate and extremely good value for money.
This was just a brief one-night stop-over and was ideal for us. I would use this again if convenient to our needs.

Room Tip: I didn't see any lift so ask for a ground floor room if you have mobility problems.
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  • Stayed February 2014, travelled as a couple
    • Value
    • Location
    • Sleep Quality
    • Rooms
    • Cleanliness
    • Service
Helpful?
Thank Invernesstraveller
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
Aberdeen, United Kingdom
Level Contributor
75 reviews
45 hotel reviews
common_n_hotel_reviews_1bd8 158 helpful votes
Reviewed 19 February 2014

Stayed here one night (also stayed here about 8 months ago) and know this as an ideally located place from which to visit Ikea (10 min drive) or take the train into Edinburgh city centre. The hotel seems to be somewhat isolated as it appears there are no shops or restaurants within 10 min walk. We were in room 24 and couldn't fail to notice the number of creaky floorboards along the corridor from reception to room.

Room and bed were up to Premier Inn's usual high standard, but let down by the need to pay for wifi access beyond the free (meagre) 30 min allowance.

Restaurant was OK (usual Beefeater/Brewers Fayre/Toby standard) but staff were having difficulties coping once the restaurant got about 3/4 full, but food was perfectly OK enjoyable and attractively priced

We would stay here again without hesitation and recommend it even when paying full price (as we did)

Room Tip: In the countryside only a minute or two from the A1, but you WILL need a car to get here
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  • Stayed February 2014, travelled on business
    • Value
    • Location
    • Sleep Quality
    • Rooms
    • Cleanliness
    • Service
Helpful?
Thank uncletony
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
Maldon
Level Contributor
36 reviews
16 hotel reviews
common_n_hotel_reviews_1bd8 11 helpful votes
Reviewed 17 February 2014

Just stayed here for three nights whilst visiting family - very comfortable place to stay. Easy to get into Edinburgh from here and although the hotel is very close to the A1 it seems as though you are staying in the countryside. The staff are very welcoming and pleased to help. We had a meal in the restaurant which was very good too. Will certianly be visiting this premier inn again

  • Stayed February 2014, travelled as a couple
    • Value
    • Location
    • Sleep Quality
    • Rooms
    • Cleanliness
    • Service
Helpful?
Thank Daisymaisy_10
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
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Additional Information about Premier Inn Edinburgh A1 (Musselburgh) Hotel

Property: Premier Inn Edinburgh A1 (Musselburgh) Hotel
Address: Sweethope Carberry Road | Musselburgh, Inveresk EH21 8PT, Scotland
Region: United Kingdom > Scotland > East Lothian > Inveresk
Amenities:
Free Parking Restaurant Wheelchair access
Hotel Style:
Ranked #1 of 1 Hotels in Inveresk
Price Range (Based on Average Rates): £
Hotel Class:3 star — Premier Inn Edinburgh A1 (Musselburgh) Hotel 3*
Number of rooms: 60
Official Description (provided by the hotel):
Relax in "The Honest Toun" of Musselburgh, just 25 minutes from the thrills of Edinburgh ... more   less 
Reservation Options:
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Also Known As:
Premier Inn Edinburgh (Inveresk) Hotel Musselburgh
Premier Inn Edinburgh A1 (Musselburgh) Hotel Inveresk, Scotland

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