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SpringHill Suites Newnan
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Reviews (135)
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All reviewsfront deskfree breakfastcouple of nightsrestaurant optionsnice hotelthe sofa bedking suitefire alarmthe breakfast areastayed here for nightswithin walking distancea great staycancer centerstaff was friendlyeasy accessmaggiecheyenne
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80 - 85 of 135 reviews
Reviewed 12 April 2014

We stayed at this hotel for our niece's wedding. The lady, Lynnette, at the front desk during the day was so helpful and very friendly. She offered us excellent choices for an early dinner. We stay at Marriott's for business on a regular basis and this experience was one of our best. The hotel is undergoing a major renovation and we understand the headaches associated with this HOWEVER every staff member we passed greeted us and made us feel like they enjoyed our being there. We highly recommend this hotel!

Room Tip: We recommend the higher floor rooms.
  • Stayed: March 2014, travelled with family
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1  Thank Kay J
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
SHSGM2013, General Manager at SpringHill Suites Newnan, responded to this reviewResponded 14 April 2014

Thank you for your response to our property. We are pleased that you had a great experience and wanted to let us. We hope that when you are in town again you will choose our hotel.

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Reviewed 26 March 2014

I stayed here last week for a local business meeting. I was fortunate enough to be placed in one of the newly renovated rooms. It was wonderful. My suite had a king size bed, microwave, refrigerator and new sofa. Everything was clean and new. The folks at the front desk are very accommodating. The free breakfast was good too. No caviar or mimosas, but certainly plenty of choices.

  • Stayed: March 2014, travelled on business
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Thank Dolphindelight
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
SHSGM2013, General Manager at SpringHill Suites Newnan, responded to this reviewResponded 31 March 2014

Thank you for your wonderful comments! We are excited about our renovations and the great new items we will have to offer our guests. We want to always provide you with excellent service and we appreciate our guests comments.

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Reviewed 23 March 2014

This is the worst hotel I have experienced in 20 years with Marriott. The whole brand seems to be going down but this is rock bottom. When checking out we did not get a good by buy or how was your stay. I am an elite Marriott guest and have never seen anything this bad.

Room Tip: There are no good rooms, construction is still going on. Design of rooms is very poor. Beds are bad, lighting is very poorly thought out. No door to bathroom. Towel rack feel off the wall. Holes in sheets. Exercise room closed. Construction was not noted on website. I have been staying at Marriott hotels for 25 years and this place is the worst ever.
  • Stayed: March 2014, travelled with family
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2  Thank josephwrj
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
SHSGM2013, General Manager at SpringHill Suites Newnan, responded to this reviewResponded 26 March 2014

Thank you for taking the time to review our hotel. We would like to apologize that you did not have a good experience. If you would like to contact the hotel, we would love the opportunity to discuss your experience. We are striving everyday to give you a great customer experience and we would like to know where we fell short so that we can improve.

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Reviewed 8 February 2014 via mobile

We stayed at SpringHill Suites so that we could be with a friend who was having surgery at the cancer center. Our first person of contact there was Lynette Christmas who booked our stay over the phone for two rooms. She was so friendly! Once we arrived, she went out of her way to find accommodations for 4 more guests who were coming up without reservations, on a night that most hotels were booked and it was snowing. She kept a check on us and our friend. The hotel was updated and clean but Ms. Christmas made the stay exceptional!

Stayed: February 2014, travelled as a couple
1  Thank Stephanie B
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
Reviewed 17 January 2014

My husband and I are house hunting in the area and stayed one evening in this hotel. I know the hotel is undergoing a renovation but the second floor has not been done yet and we stayed in a old room on that floor. I hope that they improve the room layout as this room had no space to walk. The TV is on a swivel stand where you can turn it toward the bed or the sitting area. There is only about 2 feet to walk by where the tv is.

The walls are paper thin! You can hear you neighbor, water running in other rooms, and doors opening and closing all night.

The worst was that our shower didn't drain- at all! There was at least 6 inches of water accumulated when I took a shower. This is a pet peeve of mine- how can hotels not know when showers are clogged? If housekeeping cleans the shower clearly they can see that water is not draining. The water drained so slow that 5 minutes after my shower there was still water in the tub. We told the front desk upon check out and all they could say was that the second floor is next to be renovated. They should never have assigned us this room with such plumbing issues- the room should be taken out of service until the renovation is completed. We were very disappointed as we stay within the Marriott family of hotels often and are Silver Elite members. We will not return or recommend this hotel when family visits.

Room Tip: Do not stay until renovation is completed
  • Stayed: January 2014, travelled on business
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4  Thank Confettigirl77
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
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