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“Not worth the value”

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Microtel Inn & Suites by Wyndham Norcross
Ranked #20 of 38 Hotels in Norcross
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127 reviews from our community

Traveller rating
    39
    13
    14
    17
    44
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42
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30
Rating summary
  • Location
  • Sleep Quality
  • Rooms
  • Service
  • Value
  • Cleanliness
Traveller tips help you choose the right room.   Room tips (3)
Date | Rating
  • English first
  • Any
English first
North Augusta
2 reviews
Reviewed 28 October 2013

Front desk clerk busy on personal phone on arrival, bathroom in need of repair, bad reception on TV and remote control for TV partially worked

  • Stayed October 2013, travelled as a couple
    • Value
    • Location
    • Sleep Quality
    • Rooms
    • Cleanliness
    • Service
Review collected in partnership with Microtel Inn & Suites by Wyndham

Helpful?
Thank Clinton W
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
Ronald C, General Manager at Microtel Inn & Suites by Wyndham Norcross, responded to this review, 22 March 2014
First I will start off by thanking you for your visit to our hotel in Norcross, Ga. My name is Ronald and I have taken over this property beginning in March of 2014 and we have addressed the concerns that you have listed above. I would like to formally apologize for our former staff members inability to put the customer first as my current staff has been heavily trained to do. Should you find yourself in the Norcross area again, please visit us so that we are able to offer you a much better experience.
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This response is the subjective opinion of the management representative and not of TripAdvisor LLC
Plant City
Level 1 Contributor
4 reviews
4 hotel reviews
common_n_hotel_reviews_1bd8 1 helpful vote
Reviewed 15 July 2013

Horrible experience! Property poorly maintained with several damaged or broken exterior windows. Interior halls and carpet dirty and musky smelling. Beetle type bug crawling on bed with others at window area. Closer inspection found personal hairs and stains on linen, as well as rice particles from somebody's take-out. Handprint smudge on mirror over pillow area of bed ... I got refund & left. HORRIBLE PLACE!

  • Stayed July 2013
    • Value
    • Location
    • Rooms
    • Cleanliness
    • Service
Helpful?
Thank Rene F
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC

Travellers are raving about these Norcross hotels

Herndon
1 review
Reviewed 14 July 2013

Greeted well upon check in. The room; however, was awful! Upon entering the room, smoke could be smelled in a non-smoking room. Someone had wrapped a washcloth around the smoke detector. All the towels were stained and had holes in them. Mold around the bathtub. Toilet NOT bolted to the floor, my wife almost fell down. Toilet also continually ran and would not flush completely. Hair dryer didn't work. Not enough lighting in the room, painted a dark chocolate brown.

  • Stayed July 2013, travelled as a couple
    • Value
    • Location
    • Sleep Quality
    • Rooms
    • Cleanliness
    • Service
Review collected in partnership with Microtel Inn & Suites by Wyndham

Helpful?
Thank Nicholas K
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
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Additional Information about Microtel Inn & Suites by Wyndham Norcross

Property: Microtel Inn & Suites by Wyndham Norcross
Address: 2150 N Norcross Tucker Rd, Norcross, GA 30071-3436
Phone Number:
Region: United States > Georgia > Norcross
Amenities:
Free Breakfast Free High Speed Internet ( WiFi ) Free Parking Wheelchair access
Hotel Style:
Ranked #20 of 38 Hotels in Norcross
Price Range (Based on Average Rates): £
Hotel Class:1.5 star — Microtel Inn & Suites by Wyndham Norcross 1.5*
Number of rooms: 46
Reservation Options:
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Also Known As:
Norcross Microtel

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