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“Motel 666-Cockroaches, bedbugs & horrible conditions”

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Motel 6 Atlanta Northeast - Norcross
Ranked #32 of 38 Hotels in Norcross
Reviewed 17 March 2012

My daughter went on a college trip with UIUC students for spring break and stayed here. She called me in the middle of the night because the conditions were so horrible. Bedbugs, cockroach infestation, broken telephone, door locks that didn't work, shady neighborhood and they could not move to a different motel as they arrived so late on the tour bus. She was with a large group and she and her roommate were afraid to sleep. Other students in different rooms did not even have clean sheets on their beds and the rooms smelled moldy. When the front desk was notified of the problems they were told they could do nothing. NEVER again would I EVER recommend a Motel 6.

Room Tip: Don't choose a Motel 6!
  • Stayed: March 2012, travelled with friends
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3  Thank Shari H
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
Chloe W, General Manager at Motel 6 Atlanta Northeast - Norcross, responded to this reviewResponded 11 February 2014

Dear Sir or Madam,

On behalf of Motel 6 would you kindly accept our sincere apologies for not being able to provide you the high standard of hospitality which is the general norm of our hotel and brand standard.
We genuinely regret the inconvenience caused to you because of this.
We have officially remolded the entire hotel and as of August 1 2013 I was named the new G.M. at the location.
I am sure you would pardon the mistake on our part at this time and I would greatly appreciate your business or leisure association with us.
We reassure you of our co-operation and I look forward to a more positive association with you in the future as well.

Thanking You,
Chloe W.
General Manager
Motel 6

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Reviews (30)
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29 - 30 of 30 reviews

Reviewed 23 December 2010

The staff is very friendly and accommodating. The rooms are clean and in very good condition for the amount paid per night. I would recommend this Motel 6 as an inexpensive comfortable place to stay.

  • Stayed: November 2010, travelled solo
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1  Thank mspmac
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
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Additional Information about Motel 6 Atlanta Northeast - Norcross

Address: 6015 Oakbrook Pkwy, Norcross, GA 30093-1701
Region: United States > Georgia > Norcross
Amenities:
Pets Allowed ( Dog / Pet Friendly ) Restaurant Swimming Pool Wheelchair access
Hotel Style:
Ranked #32 of 38 Hotels in Norcross
Price Range: £42 - £53 (Based on Average Rates for a Standard Room)
Hotel Class:2 star — Motel 6 Atlanta Northeast - Norcross 2*
Number of rooms: 150
Official Description (provided by the hotel):
Motel 6 Atlanta Northeast - Norcross is located near shopping and dining. Visit North Atlanta Trade Center, Stone Mountain Park or Perimeter Mall. Relax in our seasonal outdoor pool, enjoy free WIFI in all modern guest rooms and our laundry facility. ... more   less 
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