We noticed that you're using an unsupported browser. The TripAdvisor website may not display properly.We support the following browsers:
Windows: Internet Explorer, Mozilla Firefox, Google Chrome. Mac: Safari.

“Rooms immaculate”

Best prices for -
Check In dd/mm/yyyy Check Out dd/mm/yyyy
Prices are for 1 room, 2 adults
Show Prices
Compare best prices from top travel sites
and 8 more sites!
Courtyard Atlanta Norcross/I-85
Ranked #12 of 38 Hotels in Norcross
Atlanta, Georgia
Level 3 Contributor
5 reviews
common_n_hotel_reviews_1bd8 1 helpful vote
“Rooms immaculate”
Reviewed 2 September 2013

After reading some negative reviews, I was a bit apprehensive but went ahead and booked 3 rooms for 3 nights for family and myself, as the location was convenient for the Folk Fest at the North Atlanta Trade Center. The rooms were immaculate and well maintained. Devlon and the others at the front desk couldn't have been more helpful and courteous.

  • Stayed August 2013, travelled on business
    • Value
    • Location
    • Sleep Quality
    • Rooms
    • Cleanliness
    • Service
Helpful?
Thank M0lly2011
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
Ivan S, General Manager at Courtyard Atlanta Norcross/I-85, responded to this review, 3 September 2013
I can't thank you enough for taking the time to give us this delightful feedback. We are not the newest Courtyard by Marriott, but we work very hard to make sure that our hotel is clean and safe. Our staff always goes the extra mile to take care of our guests. I will personally pass on your comments to the entire team. Thank you again!
Report response as inappropriate
This response is the subjective opinion of the management representative and not of TripAdvisor LLC
Write a Review

100 reviews from our community

Traveller rating
    27
    34
    17
    7
    15
See reviews for
24
15
6
38
Rating summary
  • Sleep Quality
  • Location
  • Rooms
  • Service
  • Value
  • Cleanliness
Traveller tips help you choose the right room.   Room tips (21)
Date | Rating
  • English first
  • Portuguese first
  • Any
English first
US
Level 6 Contributor
157 reviews
70 hotel reviews
common_n_hotel_reviews_1bd8 123 helpful votes
Reviewed 4 August 2013

The best thing about this hotel is the reception. Develon was great, very friendly and made us feel very welcome. The room was ok, fairly clean , the bed was comfy, the room was cool enough at night but the air condition is pretty noisy. But the flip side of that is that it drowns out rude guests who talk loudly in the hall late at night, out in the pool at 11pm, etc. breakfast was cheap and decent. All in all it's on ok place to stay. Not my first choice, but there really aren't any great choices in the Norcross area that I have found. Hats off to Develon and the sweet Indian man hosting in the breakfast area.

  • Stayed August 2013, travelled as a couple
    • Value
    • Location
    • Sleep Quality
    • Rooms
    • Cleanliness
    • Service
Helpful?
Thank travelincritic
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
Ivan S, General Manager at Courtyard Atlanta Norcross/I-85, responded to this review, 6 August 2013
Thank you so much for the nice comments about our staff and your stay at the Courtyard Norcross/I-85. I promise to share all of your feedback with our associates so that our hotel can continue to improve our product and service. I hope you will visit our hotel again very soon.
Report response as inappropriate
This response is the subjective opinion of the management representative and not of TripAdvisor LLC
Canberra
Level 4 Contributor
27 reviews
24 hotel reviews
common_n_hotel_reviews_1bd8 11 helpful votes
Reviewed 13 June 2013

Three times I extended my stay at this little gem of a hotel located perfectly just off Jimmy Carter Blvd and I-85. Absolutely no complaints. Fantastically friendly staff (g'day Gwyn and Dev and others) and big Ivan the Great running the show. if I may be picky, maybe another self service laundry downstairs with the ice Machine by the rear entrance.
Pool is crystal clear, a lovely free coffee lounge! Another picky suggestion...the breakfast is good but perhaps they could provide a few grilled tomatoes and some baked beans...wouldnt cost the earth...but I really am being picky. I'm staying there next time...and the next time...and...

Well done Ivan and staff.
Bill

Room Tip: if you have mobility problems ask for a room near a ground floor entrance. There is no elevator near...
See more room tips
  • Stayed June 2013, travelled on business
    • Value
    • Location
    • Sleep Quality
    • Rooms
    • Cleanliness
    • Service
Helpful?
Thank erskine49
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
Ivan S, General Manager at Courtyard Atlanta Norcross/I-85, responded to this review, 24 June 2013
Thank you very much for your comments and feedback. We highly appreciate your repeat business and recognition. Your suggestions are valued to us and we will try to implement them. Thank you again and we look forward to seeing you here at Courtyard Norcross/I85 soon.

Ivan Sidorjak,
General Manager
Report response as inappropriate
This response is the subjective opinion of the management representative and not of TripAdvisor LLC
Level 5 Contributor
60 reviews
18 hotel reviews
common_n_hotel_reviews_1bd8 68 helpful votes
Reviewed 14 April 2013 via mobile

Thanks guys for making our 5 day business stay a pleasure, staff could not do enough for us. Jayda on the front desk was incredible...always addressed me personally as I entered and asked about my day and I was not the only that she extended personal greetings to.
A really great place to stay with plenty of room space and a fridge in each room!

  • Stayed April 2013
    • Value
    • Location
    • Rooms
    • Cleanliness
    • Service
Helpful?
Thank Andy M
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
Nashville
Level 1 Contributor
2 reviews
common_n_hotel_reviews_1bd8 1 helpful vote
Reviewed 6 April 2013

Front desk is very friendly. Room is clean and old fashioned. In-room TV is old style CRT.

We stayed in room 107 for one night. The AC is very loud. Every time when it was on, we woke up. It's the middle of the night and no one feels like moving to another room, we turned off the AC and managed to sleep for a couple of hours. Make sure to check your AC noise level before you sleep.

  • Stayed April 2013
    • Value
    • Location
    • Rooms
    • Cleanliness
    • Service
Helpful?
Thank obvdta
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
Charlotte NC
Level 4 Contributor
38 reviews
10 hotel reviews
common_n_hotel_reviews_1bd8 35 helpful votes
Reviewed 14 January 2013

I usually stay at a Courtyard almost any chance I get. My partner arrived about 3 hours before I did and took a nap in the room. Woke up and called to say he was covered in red bumps. He had management come up to the room (who was overly apologetic and very nice about the situation) did in fact find multiple bedbugs on the top sheets. The maintenance person who also came in, used his finger to press on one of the bugs and it popped like a tick, blood popped over the sheets. The manager offered not to charge us and moved us to another room. When I arrived I explained my dismay to the overall attitude about staying even in the same hotel as bedbugs, and they did make every effort available to find us another hotel. The down side to this experience was that during my drive while my partner was dealing with the issue at hand with the manager (again who was exceptional) I called the Marriott number to see about getting another room some place else and they seemed like they could care less as to my experience. They patched me to over to 2 different transfers to customer care specialists whom I feel need more training in customer care. Now be it im not a "gold" member but i am a high numbered "sliver" member and I felt like I was being treated as it was my fault and I was causing the problem.
I can not say anything bad about the Management or staff of the Courtyard, but the hotel itself obviously has issues with bedbugs and the Marriott Corporate "customer care" people could care less.
Maybe its time to see how well Hilton likes my money at 30 room nights a year.

  • Stayed January 2013, travelled on business
    • Value
    • Location
    • Sleep Quality
    • Rooms
    • Cleanliness
    • Service
Helpful?
2 Thank Uniquengay71
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
Ivan S, General Manager at Courtyard Atlanta Norcross/I-85, responded to this review, 20 January 2013
Dear Guest,

Thank you very much for your comment regarding your experience at the Courtyard Norcross/I-85 and again please accept my personal apology for the inconvenience you experienced. I highly appreciate your feedback regarding our hotel's customer service and would like to assure you that the entire staff at Courtyard Norcross/I-85 strives to satisfy our guest's needs.

After receiving your complaint we immediately contacted a professional pest control service company to service the room your partner stayed and treat the hotel.

I really appreciate your feedback and look forward to seeing you again so we will have another chance to ensure you about the quality of our service.

Sincerely,

Ivan Sidorjak
General Manager
Report response as inappropriate
This response is the subjective opinion of the management representative and not of TripAdvisor LLC
Atlanta, Georgia
Level 6 Contributor
114 reviews
20 hotel reviews
common_n_hotel_reviews_1bd8 76 helpful votes
Reviewed 8 October 2012

My family and I decided to go to the Netherworld Haunted House on a Friday night. We knew it would be late when we finished up so we decided to stay at the Courtyard. It was a late check in but Gwen was very nice and ready to make sure all was well for us. She even made sure my one night stay earned me some reward points on my Marriott rewards card. The room was large and clean, perfect for what we needed. We got a great rate through the Netherworld website, but I understand that you can get the same rate over the phone if you mention the haunted house: $62.00. We also wanted to check out Oakland cemetery the next morning and it was just a short 10min drive away. There are plenty of restaurants on this same exit. Great stay and fun Haunted House.

Room Tip: If it is during the months of Oct. and Nov. ask about the Netherworld rate, or book through the haun...
See more room tips
  • Stayed October 2012, travelled with family
    • Value
    • Location
    • Sleep Quality
    • Rooms
    • Cleanliness
    • Service
Helpful?
3 Thank bargin gal
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
Hotels you might also like...
Travellers also viewed these Norcross hotels
0.4 mi away
Hampton Inn Norcross
Hampton Inn Norcross
#1 of 38 in Norcross
393 reviews
0.7 mi away
Inn Norcross
Inn Norcross
#9 of 38 in Norcross
201 reviews
3.0 mi away
Courtyard Atlanta Norcross/Peachtree Corners
Show Prices
Show Prices
Show Prices
0.8 mi away
Country Inn & Suites By Carlson, Norcross
3.3 mi away
Hampton Inn Atlanta / Peachtree Corners / Norcross
4.0 mi away
Hyatt Place Atlanta/Norcross/Peachtree
Show Prices
Show Prices
Show Prices

Been to Courtyard Atlanta Norcross/I-85? Share your experiences!

Write a Review Add Photos & Videos

Additional Information about Courtyard Atlanta Norcross/I-85

Property: Courtyard Atlanta Norcross/I-85
Address: 6235 McDonough Dr, Norcross, GA 30093-1206
Region: United States > Georgia > Norcross
Amenities:
Bar / Lounge Business Centre with Internet Access Fitness Centre with Gym / Workout Room Free Parking Restaurant Room Service Suites Swimming Pool Wheelchair access
Hotel Style:
Ranked #12 of 38 Hotels in Norcross
Price Range (Based on Average Rates): £
Hotel Class:3 star — Courtyard Atlanta Norcross/I-85 3*
Number of rooms: 122
Official Description (provided by the hotel):
The Courtyard Atlanta Norcross/I-85 offers spacious guest rooms, superior service and ample amenities including a fitness center, outdoor pool and free high speed internet access. Guests in town for meetings can take advantage of our 1,379 square feet of meeting space and refreshing event menus. ... more   less 
Reservation Options:
TripAdvisor is proud to partner with Marriott, Hotels.com, Expedia, Booking.com, TripOnline SA, Ebookers, 5viajes2012 S.L., Evoline ltd, HotelQuickly and Cancelon so you can book your Courtyard Atlanta Norcross/I-85 reservations with confidence. We help millions of travellers each month to find the perfect hotel for both holiday and business trips, always with the best discounts and special offers.
Also Known As:
Courtyard Atlanta Norcross/i-85 Hotel Norcross
Courtyard Norcross
Norcross Marriott
Norcross Courtyard

Is This Your TripAdvisor Listing?

Own or manage this property? Claim your listing for free to respond to reviews, update your profile and much more.

Claim Your Listing