The Inn, property, and restaurant are very very nice. The staff is also very good with the exception of reservations. My wife and I have spent time at the Inn on two occasions and attempted a third. The first occasion went fine. Upon leaving we made a reservation for a year later. On our second occasion we called a week prior to our visit to be informed that someone on their staff who no longer worked there had moved our reservation for another party. After much effort they honored our year long reservation. Upon leaving we again reserved for a year later. This year we called three months prior to our expected arrival to be told that our reservation was "bumped" for a huge wedding. We will never return since we either are not important enough or don't have the funds available to buy a reservation.
- Official Description (provided by the hotel):
- The Inn at Serenbe is the ideal location for an overnight corporate meeting, executive retreat, or weekend getaway. Serenbe is conveniently located only 30 minutes south of Hartsfield Jackson International airport. The Inn at Serenbe has 27 guest rooms on the Inn grounds and an additional 24 properties in the Serenbe Community. ... more less
- Also Known As:
- Inn At Serenbe Hotel Palmetto