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Comfort Suites Savannah North
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Reviews (392)
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183
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All reviewsfront deskeggsindoor poolthe sofa bedhot tubyogurtsweet tea grillwelcome centerexercise roomwould stay againroom was spaciouscontinental breakfastsausagethe breakfast areanice breakfastrestaurant next doorroom key
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253 - 258 of 392 reviews
Reviewed 19 April 2014

It is a shame that the management here is so awful. The motel itself is actually nice, but you feel like you are a inconvenience to the management by being there. They are there for one reason only, money. They do not care about your stay at all. Why Steve is in the hospitality business is a mystery to me, it is clear that he does not like people. And just a little hint, you might want to pick up the big roach that has been laying outside the elevator for the entire 4 days we stayed. I am sure he is still there!

Room Tip: Go somewhere else where you will be treated with some hospitality.
  • Stayed: April 2014, travelled as a couple
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2  Thank TNS1266
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
steve i, Guest Relations Manager at Comfort Suites Savannah North, responded to this reviewResponded 24 April 2014

Dear Guset,

Thank you for taking the time to respond to our online survey, we appreciate it very much.

We apologize for any inconvenience you experienced during your stay and do apologize
for the managements cutomer care service.

If you will try us one more time, we shall make amends and you will be happy with our
service.

Thank you

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This response is the subjective opinion of the management representative and not of TripAdvisor LLC
Reviewed 16 April 2014

We stayed at this location twice on a recent trip to PA. Beds were comfortable and I love the offering of both soft and firm pillows. I like having a sitting area partially divided from bed. Rooms were clean and breakfast was good, but dining area was crowded. My only suggestion might be to re-evaluate the order of things at the breakfast bar. It would be more efficient if items were placed differently. Staff was friendly and restaurant across parking lot was excellent and convienent.

Room Tip: Some rooms have fridge and microwave, while others don't. Might want to ask.
  • Stayed: April 2014, travelled with friends
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1  Thank 924dianep
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
Comfort_Suites466, Manager at Comfort Suites Savannah North, responded to this reviewResponded 17 April 2014

Thank you for taking time to post your views. we appriciate you time and kind words. We will look in your suggetion about re arranging the breakfast.

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This response is the subjective opinion of the management representative and not of TripAdvisor LLC
Reviewed 2 April 2014

We have stayed here twice. We went back the second time because the first time was such a good experience. When we were there the first time, our uncle fell in the lobby, and Steve and staff went out of the way
to assist us. This motel is exceptionally clean, has an exercise room, an indoor pool and a spacious area for a good breakfast. As we continue to travel, we plan to make this one of our motels of choice.

Room Tip: Next door to the Comfort Suites is a delicious family restaurant
  • Stayed: March 2014, travelled with family
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1  Thank Gary H
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
Comfort_Suites466, Manager at Comfort Suites Savannah North, responded to this reviewResponded 3 April 2014

Thank you for taking time to pst your view about our hotel wehighly appriciate it and look forward to see you again.

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This response is the subjective opinion of the management representative and not of TripAdvisor LLC
Reviewed 31 March 2014

I stayed here in Dec 2013 and I recently brought a group to this hotel on March25-27, 2014. When we checked in Sharon at the front desk was ready for us and as usual very friendly.
She had all of our room keys ready and marked with each persons name on the key holder (which was a very big help to me). She greeted everyone with a smile. The rooms were very comfortable and the breakfast was very good. Hiro one of the manages was on at night and was very helpful as well. Steve the other manager was on in the morning and greeted everyone with kindness.
When I bring a group back through this area or just coming alone I will definitely stay here again.
Thank you for the kindness you all showed to my group. SH

Room Tip: All rooms are good
  • Stayed: March 2014, travelled with friends
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1  Thank S H
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
steve i, General Manager at Comfort Suites Savannah North, responded to this reviewResponded 1 April 2014

Dear S H,,

Thank you for taking the time to complete our online survey regarding your recent stay at our hotel.

Your feedback is very important to us and we can assure you that we will use this information to do everything possible to create an enjoyable experience for each of our guests. We hope to see you again soon!

Sincerely,

Steve Idnani
GM
Comfort Suites Savannah North
9129651445

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This response is the subjective opinion of the management representative and not of TripAdvisor LLC
Reviewed 31 March 2014

The room was just OK. Evidently it had been repainted and it looked as though amateurs did it. The breakfast wasn't worth eating, why hotels think powdered, dried out eggs are appetizing is beyond me. But the worse part was the noise from the highway was really loud and interfered with sleeping.
Also there was a closet that took up room just as you entered the room. If you are carrying luggage it was really inconveniently placed.

Room Tip: Ask for a room away from the interstate.
  • Stayed: March 2014, travelled on business
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1  Thank Roadwarrior189
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
steve i, General Manager at Comfort Suites Savannah North, responded to this reviewResponded 1 April 2014

Dear Roadwarrior189,

Thank you for taking the time to complete our online survey regarding your recent stay at our hotel.

On behalf of our entire team, I would like to apologize for failing to exceed your expectations. Your satisfaction is important to us and we will be using the feedback you provided to make improvements to ensure we offer an exceptional experience for our guests in the future.

I hope that you will consider staying with us again so that we can have another chance to provide you with a superior experience.

Sincerely,

Steve Idnani
GM
Comfort Suites Savannah North
9129651445

Report response as inappropriate
This response is the subjective opinion of the management representative and not of TripAdvisor LLC
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