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Best Western Plus Reading Moat House Hotel
Ranked #1 of 1 Hotels in Sindlesham
Certificate of Excellence
UK
Level Contributor
69 reviews
12 hotel reviews
common_n_hotel_reviews_1bd8 30 helpful votes
“Great stay”
Reviewed 30 December 2013

Stayed here whilst visiting family over christmas for one night. Lovely room overlooking the river with a very large super king bed. The mattress and pillows were a little too hard for my liking but that's only my taste. 24 hour check -in which was helpful and late check-out too. Staff were very helpful and polite. The breakfast was great - lots of choice and you didn't feel like you had to move on quickly. Nice friendly atmosphere in the hotel.

  • Stayed December 2013, travelled as a couple
    • Value
    • Location
    • Sleep Quality
    • Rooms
    • Cleanliness
    • Service
Helpful?
Thank missel77
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
Niall B, General Manager at Best Western Plus Reading Moat House Hotel, responded to this review, 3 January 2014
missel77

Thank you for your Tripadvisor review for your stay with us over Christmas.Very pleasing to hear that you enjoyed your stay and the friendly and welcoming service provided by the team. Best wishes for the new year.

Regards

Niall
Report response as inappropriate
This response is the subjective opinion of the management representative and not of TripAdvisor LLC
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717 reviews from our community

Traveller rating
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Rating summary
  • Location
  • Sleep Quality
  • Rooms
  • Service
  • Value
  • Cleanliness
Traveller tips help you choose the right room.   Room tips (130)
Date | Rating
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English first
Bournemouth, United Kingdom
Level Contributor
122 reviews
9 hotel reviews
common_n_hotel_reviews_1bd8 90 helpful votes
Reviewed 22 December 2013

The Best Western Reading Moat House overlooks the river Loddon. This hotel has the elegance of a modern hotel with the charm of a 19th century mill house.

My room was warm, clean and comfortable. Service and food were of a high standard with helpful and accommodating staff. Check in and out was efficient with minimal delay.

I would definitely stay at this hotel again!

  • Stayed February 2013, travelled solo
    • Value
    • Location
    • Sleep Quality
    • Rooms
    • Cleanliness
    • Service
Helpful?
Thank Selina C
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
Niall B, Manager at Best Western Plus Reading Moat House Hotel, responded to this review, 3 January 2014
Selina C

Thank you for taking the time to review your stay at the hotel. Pleasure to read your complimentary feedback regarding the hotel but in particular the food and service provided by the team.

Best Regards

Niall
Report response as inappropriate
This response is the subjective opinion of the management representative and not of TripAdvisor LLC
Brackley, United Kingdom
Level Contributor
28 reviews
17 hotel reviews
common_n_hotel_reviews_1bd8 6 helpful votes
Reviewed 18 December 2013

I stayed out at the Moat House in Reading, partially because of a lack of availability within Central Reading, and partially because I'd stayed there previously for an Xmas party. It's a lovely hotel, perhaps a little more expensive than others in the area but still pretty good value for money and I would definitely stay there again.

  • Stayed December 2013, travelled on business
    • Value
    • Location
    • Sleep Quality
    • Rooms
    • Cleanliness
    • Service
Review collected in partnership with Best Western GB

Helpful?
Thank Daz6680
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
Didcot
Level Contributor
34 reviews
18 hotel reviews
common_n_hotel_reviews_1bd8 19 helpful votes
Reviewed 16 December 2013

Went for a group Christmas lunch meal, this was all re-booked for 50+ people. On arrival we had to wait over an hour for the room to be made ready. The bar we were assured would be able to get real draught beer this did not happen. Once seated the room was very nice. The food considering they had the pre orders for several days in advance was mediocre at best. I had soup to start it was really spicy with very soggy crotons; the bread was very nice if this helps. When the turkey arrived it was just warm with very hard vegetables and very soft roasted potatoes, two of our table did not get there main meal until the rest had finished really poor services. Pudding mine beginning pavlova coinciding of a small hard bit of meringue cream and some very sharp berry’s was not to my taste but other were happy with it. The meal was done on a budget with smallish portions which I total understand but this does not make up for cold under cooked food was general was not very nice.
I’m sure if you have a normal meal hear it’s properly fine but be aware of mass group dinners

  • Stayed December 2013, travelled with friends
    • Value
    • Service
Helpful?
1 Thank DunnyDidcot
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
A TripAdvisor Member
Reviewed 10 December 2013

A good well run hotel with excellent value for money on the special week end rates. Service and food of a high standard with helpful and accommodating staff. in and out very efficient with minimal delay.

  • Stayed December 2013, travelled with family
    • Value
    • Location
    • Sleep Quality
    • Rooms
    • Cleanliness
    • Service
Review collected in partnership with Best Western GB

Helpful?
Thank A TripAdvisor Member
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
Cheshire
Level Contributor
57 reviews
21 hotel reviews
common_n_hotel_reviews_1bd8 25 helpful votes
Reviewed 9 December 2013

Stayed for 1 night on business, the staff were very friendly and helpful, had a bar meal in the evening which was very good and the cooked breakfast was excellent, would definately stay again. The rooms were very nice and the hotel is very clean.

  • Stayed December 2013, travelled on business
    • Value
    • Location
    • Sleep Quality
    • Rooms
    • Cleanliness
    • Service
Helpful?
Thank Cannywarrington
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
norwich, United Kingdom
1 review
Reviewed 3 December 2013

we used this hotel as a base for a spa trip to Nirvana day spa. very convenient (6 mins drive) very comfortable and excellent breakfast. The combination of Nirvana and this hotel is almost equivalent to staying at a health spa like Champneys but at a fraction of the cost!

  • Stayed December 2013, travelled with friends
    • Value
    • Location
    • Sleep Quality
    • Rooms
    • Cleanliness
    • Service
Review collected in partnership with Best Western GB

Helpful?
Thank Lesley B
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
Niall B, General Manager at Best Western Plus Reading Moat House Hotel, responded to this review, 3 January 2014
Lesley B

Thank you for takingthe time to post a review of your recent stay on the Tripadvisor website. Fantastic to read that the hotel was perfect for your needs and represents excellent value for money. Best wishes for the New Year when we hope to be able to welcome you back.

Regards

Niall
Report response as inappropriate
This response is the subjective opinion of the management representative and not of TripAdvisor LLC
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Additional Information about Best Western Plus Reading Moat House Hotel

Property: Best Western Plus Reading Moat House Hotel
Address: Mill Lane, Sindlesham, Wokingham RG41 5DF, England
Region: United Kingdom > England > Berkshire > Wokingham > Sindlesham
Amenities:
Business Centre with Internet Access Fitness Centre with Gym / Workout Room Free High Speed Internet ( WiFi ) Free Parking Restaurant Room Service Wheelchair access
Hotel Style:
Ranked #1 of 1 Hotels in Sindlesham
Price Range (Based on Average Rates): £
Hotel Class:4 star — Best Western Plus Reading Moat House Hotel 4*
Number of rooms: 129
Reservation Options:
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Also Known As:
Best Western Reading Moat House Hotel Wokingham
Best Western Wokingham
Wokingham Best Western
Best Western Plus Reading Moat House Hotel Sindlesham, Wokingham, Berkshire

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