We come here all the time probably once a week and normally never have antsy thing negative to say, however after eating our Sunday lunch here today we have to say the service was really poor. We waited between starter and main course 1hour and none of the waiting staff attended to us until we got their attention which we were really surprised with as the service normally is exceptional.
Regardless of new staff , shortage of staff or training I think the service shouldn't be so noticeably different than any other time. Waiting staff should talk to the customers and at least inform of delays with food, we weren't the only table not being served today .
We also asked for a dessert to take away (cheesecake) on arriving at home found dessert still frozen , sorry to write a negative review but feel the owner managers need to know that things are not always so good !!!
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