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Traveller rating
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All reviews lake brienz giessbach falls third floor stunning views amazing place breakfast buffet old style enjoy the view half board steam train historic hotel main course hiking trails forest view bygone era pool table dining experience
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27 - 32 of 918 reviews
Reviewed 14 August 2019

We stopped off for lunch during a boat trip on Lake Brienz. We were seated on the upper terrace with a spectacular view of the lake. It was a thoroughly enjoyable experience. Our waitress was charming and very helpful. One member of our party has celiac disease and every effort was made to accommodate her. She had the grilled hamburger patty with lovely potatoes. My entree was trout and it was delicious, served with the same lovely potatoes and spinach. The menu highlights for us were the mushroom cream soup and the creme brulee. We enjoyed looking around inside the old hotel and the funicular ride to get there was a special treat. We did not have time to hike up along the falls, but the younger two members of the party made a speedy dash down the hill in time to catch the next boat.

Date of stay: July 2019
Thank Ann C
This review is the subjective opinion of a Tripadvisor member and not of TripAdvisor LLC.
Reviewed 2 August 2019

Whether you book a room with view to the lake of Brienz or to the Giessbach waterfalls both views are absolutely beautiful.

We booked a waterfall view room, which was small but nicely furnished. There are larger rooms with balcony too, but all taken. So early booking in this hotel is recommended. The view was stunning, the noise of the waterfall not disturbing at all (especially when the windows were closed).

The meals in the three restaurants of the hotel are excellent, however in the upper price range (not uncommon in Switzerland). Good service and lovely views.

The immediate sourroundings of the hotel are very scenic and invite for short or longer walks.

There is a natural pond, in which you can swim, nice but one has to get used to this.
The staff is friendly, very professional and very helpful with information about the many things to do in the area.

Room tip: Waterfall view rooms, ideally with balcony
Date of stay: June 2019
  • Trip type: Travelled with friends
    • Sleep Quality
    • Rooms
    • Service
Thank IwanWollerau
This review is the subjective opinion of a Tripadvisor member and not of TripAdvisor LLC.
Reviewed 28 July 2019 via mobile

Hotel is true historic hotel with all comforts of modern day. Hotel location is fairy tale like: waterfall background is surreal. I was amazed how well everything is organized: you get there on a boat, take funicular - with free hotel voucher. Hotel personnel works like a clock. There is a great flow of tourists, however, hotel staff is very professional and friendly. Recommend hotel restaurant for dinner. Great food, service and experience.

Date of stay: July 2019
Trip type: Travelled as a couple
2  Thank Lorze17
This review is the subjective opinion of a Tripadvisor member and not of TripAdvisor LLC.
Reviewed 25 July 2019 via mobile

One of life’s great experiences and a great way to soothe afternoon, especially if followed by a hike back to lovely Iseltwald, is taking a boat on the beautiful Brienzersee to lunch at this legendary destination! Extraordinary views of the lake and waterfall. An amazing Alpine adventure!

Date of stay: July 2019
Trip type: Travelled as a couple
Thank Pinotpress
This review is the subjective opinion of a Tripadvisor member and not of TripAdvisor LLC.
Reviewed 20 July 2019 via mobile

You guys seriously have a tremendous problem with service and customer service - the team is frustrated (included the team leaders), fussy and seems like you annoy them for any request - in fact you will notice by their replies that they definitely allow themselves to keep their wrong attitude ALL THE TIME when talking to a customer. You should be thankful you have a nice view otherwise that place would be empty!! Btw did you know that it’s thanks to customers that you get paid?? If people are not made for the hotellerie field than they should just change!

Date of stay: July 2019
1  Thank D3633CSaliced
This review is the subjective opinion of a Tripadvisor member and not of TripAdvisor LLC.
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