We noticed that you're using an unsupported browser. The TripAdvisor website may not display properly.We support the following browsers:
Windows: Internet Explorer, Mozilla Firefox, Google Chrome. Mac: Safari.

“Noisy overcharged at check in”

Best prices for -
Check In dd/mm/yyyy Check Out dd/mm/yyyy
Prices are for 1 room, 2 adults
Show Prices
Compare best prices from top travel sites
and 9 more sites!
Baymont Inn & Suites Smyrna
Ranked #9 of 12 Hotels in Smyrna
2 reviews
common_n_hotel_reviews_1bd8 1 helpful vote
“Noisy overcharged at check in”
Reviewed 18 April 2013

Provided credit card at check in and was given an estimated statement based on 7 day stay. Expected to be the between 5 & 7 days. They charged my card for 7 days while telling me that I would be charged at check out. I was unaware that Baymont inns were catering to a clientel that was so bad they had to get paid in advance. Expected more from the Baymont brand. but will not stay in another one again. Kids running in the halls till late and then I find they live there. Halls hotter than outside and the stench of smoke overpowering

  • Stayed April 2013
    • Value
    • Location
    • Rooms
    • Cleanliness
    • Service
Helpful?
1 Thank savres
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
kimpatel p, Manager at Baymont Inn & Suites Smyrna, responded to this review, 25 April 2013
Dear Valued Customer,

We apologize your feel your stay was less than accpetable. Its is and has always been standard practice for hoteliers to take payment in advance for services.

We also have customers that can stay from anywhere to 1 night or weeks on business. We ensure to take good care of all customers no matter their stay. Please let us know about the kids and the hall and we will be sure to address it ASAP.

We do hope you will try us again at the Baymont Smyrna as we truly value you as a customer.
Report response as inappropriate
This response is the subjective opinion of the management representative and not of TripAdvisor LLC
Write a Review

156 reviews from our community

Traveller rating
    18
    30
    40
    32
    36
See reviews for
73
26
8
31
Rating summary
  • Location
  • Sleep Quality
  • Rooms
  • Service
  • Value
  • Cleanliness
Traveller tips help you choose the right room.   Room tips (5)
Date | Rating
  • English first
  • Any
English first
Watkinsville
Level 1 Contributor
3 reviews
3 hotel reviews
Reviewed 15 April 2013

I would use this hotel again. It is dark and although very clean you still have smoking rooms, which leaves odor permeating. I did not enjoy the processed food offerings. The coffee was not good at breakfast, but the individual coffee packs in the room were surprisingly good. The staff were friendly, professional and helpful.


  • Stayed April 2013, travelled on business
    • Value
    • Location
    • Sleep Quality
    • Rooms
    • Cleanliness
    • Service
Review collected in partnership with Baymont Inn & Suites

Helpful?
Thank Eileen S
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
Chicago, Illinois
1 review
common_n_hotel_reviews_1bd8 1 helpful vote
Reviewed 30 March 2013

Don't lodge here if you'd like to keep your personal info safe. Front desk transferred call to room, saying it was corp office, then they claimed that the transaction for my room wasn't applied to my cc, after much investigation, I had been scammed for five hundred dollars. The police were called and my bank refunded the monies and did their own investigation, which the party on the other end could not be found, but the hotel refused to take any responsibility. Clerk was told by caller that he need every guest that was there that paid with cc name, room number and was transferred directly to the room. Not at all pleased, took months of work to get closure.....

  • Stayed January 2013, travelled as a couple
    • Value
    • Location
    • Sleep Quality
    • Rooms
    • Cleanliness
    • Service
Helpful?
1 Thank Michelle R
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
Hotels you might also like...
Also consider these accommodations in or near Smyrna
0.2 mi away
Country Inn & Suites By Carlson, Smyrna
0.1 mi away
Comfort Inn & Suites Galleria
3.9 mi away
Extended Stay America - Atlanta - Cumberland Mall
Show Prices
Show Prices
Show Prices
3.9 mi away
Hyatt Place Atlanta/Cobb Galleria
5.0 mi away
Red Roof Inn Atlanta - Smyrna
4.1 mi away
Quality Inn & Suites
Quality Inn & Suites
#119 of 171 in Atlanta
6 reviews
Show Prices
Show Prices
Show Prices

Been to Baymont Inn & Suites Smyrna? Share your experiences!

Write a Review Add Photos & Videos

Additional Information about Baymont Inn & Suites Smyrna

Property: Baymont Inn & Suites Smyrna
Address: 5130 S Cobb Dr SE, I-285, Exit 15, Smyrna, GA 30080-7181
Phone Number:
Region: United States > Georgia > Smyrna
Amenities:
Free Breakfast Free High Speed Internet ( WiFi ) Pets Allowed ( Dog / Pet Friendly ) Swimming Pool
Hotel Style:
Ranked #9 of 12 Hotels in Smyrna
Price Range (Based on Average Rates): £
Hotel Class:2 star — Baymont Inn & Suites Smyrna 2*
Number of rooms: 60
Reservation Options:
TripAdvisor is proud to partner with Booking.com, Expedia, Hotels.com, TripOnline SA, Evoline ltd, HotelQuickly and Cancelon so you can book your Baymont Inn & Suites Smyrna reservations with confidence. We help millions of travellers each month to find the perfect hotel for both holiday and business trips, always with the best discounts and special offers.

Is This Your TripAdvisor Listing?

Own or manage this property? Claim your listing for free to respond to reviews, update your profile and much more.

Claim Your Listing