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“Smyrna”

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Baymont Inn & Suites Smyrna
Ranked #9 of 12 Hotels in Smyrna
Reviewed 7 May 2013

  • Stayed: May 2013, travelled with family
    • Value
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Review collected in partnership with Baymont Inn & Suites
Thank Donald K
This review is the subjective opinion of an individual traveller and not of TripAdvisor LLC nor of its partners.
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Reviews (161)
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138 - 144 of 161 reviews

Reviewed 20 April 2013

  • Stayed: April 2013, travelled with family
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Review collected in partnership with Baymont Inn & Suites
1  Thank William L
This review is the subjective opinion of an individual traveller and not of TripAdvisor LLC nor of its partners.
Reviewed 18 April 2013

Provided credit card at check in and was given an estimated statement based on 7 day stay. Expected to be the between 5 & 7 days. They charged my card for 7 days while telling me that I would be charged at check out. I was unaware that Baymont inns were catering to a clientel that was so bad they had to get paid in advance. Expected more from the Baymont brand. but will not stay in another one again. Kids running in the halls till late and then I find they live there. Halls hotter than outside and the stench of smoke overpowering

  • Stayed: April 2013
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1  Thank savres
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
kimpatel p, Manager at Baymont Inn & Suites Smyrna, responded to this reviewResponded 25 April 2013

Dear Valued Customer,

We apologize your feel your stay was less than accpetable. Its is and has always been standard practice for hoteliers to take payment in advance for services.

We also have customers that can stay from anywhere to 1 night or weeks on business. We ensure to take good care of all customers no matter their stay. Please let us know about the kids and the hall and we will be sure to address it ASAP.

We do hope you will try us again at the Baymont Smyrna as we truly value you as a customer.

Report response as inappropriate
This response is the subjective opinion of the management representative and not of TripAdvisor LLC
Reviewed 15 April 2013

I would use this hotel again. It is dark and although very clean you still have smoking rooms, which leaves odor permeating. I did not enjoy the processed food offerings. The coffee was not good at breakfast, but the individual coffee packs in the room were surprisingly good. The staff were friendly, professional and helpful.


  • Stayed: April 2013, travelled on business
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Review collected in partnership with Baymont Inn & Suites
Thank Eileen S
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
Reviewed 10 April 2013

  • Stayed: April 2013, travelled with family
    • Value
    • Location
    • Sleep Quality
    • Rooms
    • Cleanliness
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Review collected in partnership with Baymont Inn & Suites
Thank Sheree B
This review is the subjective opinion of an individual traveller and not of TripAdvisor LLC nor of its partners.
Reviewed 8 April 2013

  • Stayed: April 2013, travelled with family
    • Value
    • Location
    • Sleep Quality
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    • Cleanliness
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Review collected in partnership with Baymont Inn & Suites
Thank Tracy V
This review is the subjective opinion of an individual traveller and not of TripAdvisor LLC nor of its partners.
Reviewed 30 March 2013

Don't lodge here if you'd like to keep your personal info safe. Front desk transferred call to room, saying it was corp office, then they claimed that the transaction for my room wasn't applied to my cc, after much investigation, I had been scammed for five hundred dollars. The police were called and my bank refunded the monies and did their own investigation, which the party on the other end could not be found, but the hotel refused to take any responsibility. Clerk was told by caller that he need every guest that was there that paid with cc name, room number and was transferred directly to the room. Not at all pleased, took months of work to get closure.....

  • Stayed: January 2013, travelled as a couple
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1  Thank Michelle R
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
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Additional Information about Baymont Inn & Suites Smyrna

Address: 5130 S Cobb Dr SE, I-285, Exit 15, Smyrna, GA 30080-7181
Phone Number:
Region: United States > Georgia > Smyrna
Amenities:
Free Breakfast Free High Speed Internet ( WiFi ) Pets Allowed ( Dog / Pet Friendly ) Swimming Pool
Hotel Style:
Ranked #9 of 12 Hotels in Smyrna
Price Range: £70 - £109 (Based on Average Rates for a Standard Room)
Hotel Class:2 star — Baymont Inn & Suites Smyrna 2*
Number of rooms: 60
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