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Hyatt Place Atlanta/Cobb Galleria
Ranked #1 of 12 Hotels in Smyrna
Certificate of Excellence
Reviewed 28 July 2014

We stayed at Hyatt Place because of the choice made by a friend and his family, with whom we shared 5 days. Overall hotel is ok as expected for the rate given, clean and areas well maintained. It is a family hotel with many kids and groups. Location is convenient, near restaurants, shopping and not far from downtown. Our room was bigger than we expected with a small kitchenette, 42" TV (remote control not working well), sofa-bed, desk, etc. Bathroom is tiny. Wifi works well. Staff is limited and we saw an employee handling a lot a different tasks: check-in, breakfast, 24 hour snack area, concierge, etc. In our experience this affected the service, specially at breakfast time because everyday coffee finished and refill supply was very slow. Same happened with plates, cups, knifes and forks; juices, scramble eggs, pancakes, etc. Apparently they are very short of staff and with no system to keep supplied the breakfast area, and to pick-up the garbage. Free apples at lobby is very convenient and we enjoyed it. We will consider staying here again after evaluate other choices in the area.

  • Stayed: July 2014, travelled with family
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1  Thank ICLarr
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
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412 - 418 of 562 reviews

Reviewed 23 July 2014

We stayed here while we were in town for a school conference, great breakfast and great service by the staff. Clean and quiet place to relax after a long day in meetings. Close to shopping and restaurants which makes it nice for family members not in the conference. Thumbs up!

Stayed: July 2014, travelled on business
Thank walrus99Leesburg_Ga
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
Reviewed 22 July 2014 via mobile

Stayed at this Hyatt place as a halfway stop on a return trip from FL to Indiana. Our family has two adults, 3 kids. We had a 2 double bed room on 3rd floor. The good: location is in a nice area, theater, mall and restaurants nearby, quiet room, good beds, clean common areas and bathrooms, pretty good breakfast included in room rate with good coffee options & plenty of courteous staff at breakfast and at check in, great water pressure in shower.
The cons: sofa bed is only comfy for a small child, carpets are badly stained and in need of a good cleaning, tiny toilet/shower room area.

Overall this fit our needs although for a quick overnight stay was about $130 with tax so not a great value, but was a solid reliable choice in an area with high hotel rates.

  • Stayed: July 2014
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1  Thank IndyDee
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
Reviewed 15 July 2014

Stayed in many of the Hyatt Place hotels, it was clean and tidy, the breakfast was ok for a quick bite before setting off on the road. Decent hotel for a quick stopover and not to far from the 75. I stayed here Sunday night, the bonus was that it was on the north side of the city so I didn't get stuck in rush hour traffic when leaving early Monday morning heading north.

Stayed: July 2014, travelled with family
Thank Lee H
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
Reviewed 8 July 2014

I cannot give nothing less than 5 stars to the Hyatt Place. They were fantastic! We had a 3- day group event and we were able to use their event Hall room for 2 days. The sales person, Ms. Skylar McClellan was very professional, helpful and very sweet. The staff were all very nice and helpful especially helping us with what we needed for our event. Excellent service overall and highly recommended! Thank you, Hyatt!

  • Stayed: July 2014, travelled with family
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1  Thank Ola22
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
Reviewed 30 June 2014

The Hyatt Place Cobb Galleria in Atlanta is an excellent value hotel run by a small and dedicated team that handle everything including Bar staff, check-in, breakfast, 24 hour meals/snacks; concierge etc.etc! The rooms and corridors are 1990's design, but are very well maintained and the maid's keep the rooms in fantastic condition. With the "wrong team", this hotel could go downhill, but they've got the #1 team running it now. The rooms are a good size, bed was large and comfortable, shower was spotless and powerful. Buffet breakfast was very fresh and everything cooked infront of you (beware of peek times to avoid queues for the hot egg muffins etc). Manual controlled air conditioning was very efficient. Being used to staying in Sheraton suites I was at first a little disappointed with facilities, but the excellent price; can-do staff and spotless condition completely changed my view. It is obviously also popular with Families, as there were many younger families staying, and all seemed very happy.

Room Tip: I had the "KING BED Hyatt Grand Bed:Cozy Corner sofa-sleeper Free WiFi:42in TV:Free hot breakfa...
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  • Stayed: June 2014, travelled on business
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1  Thank chris M
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
Reviewed 30 June 2014

The online photos always look nice, but this one actually lived up to the hype. We enjoyed the nice size room, but did find that we needed a privacy screen or larger bathroom where you could change clothes. There were large red stains in the carpet, but that's to be expected in hotels I guess. The breakfast bar was magnificent! We couldn't believe the variety and it actually tastes good!! GREAT LOCATION TOO!!! Wish housekeeping could read and speak English. We left a note both days asking for extra regular coffee and never got it.... We would def stay here again and probably will.

  • Stayed: June 2014, travelled on business
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Thank Andi63
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
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Additional Information about Hyatt Place Atlanta/Cobb Galleria

Address: 2876 Spring Hill Pkwy SE, Smyrna, GA 30080-3003
Region: United States > Georgia > Smyrna
Amenities:
Bar / Lounge Business Centre with Internet Access Fitness Centre with Gym / Workout Room Free Breakfast Free High Speed Internet ( WiFi ) Free Parking Pets Allowed ( Dog / Pet Friendly ) Restaurant Shuttle Bus service Swimming Pool Wheelchair access
Hotel Style:
Ranked #1 of 12 Hotels in Smyrna
Price Range: £88 - £140 (Based on Average Rates for a Standard Room)
Hotel Class:3 star — Hyatt Place Atlanta/Cobb Galleria 3*
Number of rooms: 123
Official Description (provided by the hotel):
Hyatt Place Atlanta Cobb Galleria invites you to enjoy a comfortable stay at our hotel near Cobb Galleria Centre and just 20 minutes away from the top attractions, businesses and corporate headquarters in downtown Atlanta. From spacious guestrooms, free breakfast and outdoor swimming pool, to flexible meeting venues and a convenient shuttle, Hyatt Place offers everything you need for a fabulous stay in Smyrna. Settle in for a comfortable stay in one of our guestrooms featuring Hyatt Grand beds, 42" HDTVs, cozy sofa sleepers, and ergonomic work desks. Start your day with a delicious, hot breakfast, take a dip in our sparkling outdoor pool or work up a sweat in our 24-hour fitness center. Plan a meeting in one of our flexible venues and stay on task with complimentary Wi-Fi throughout the hotel. Whether you're visiting us for a night or a week, Hyatt Place Atlanta Cobb Galleria is the ideal place to relax and enjoy a visit to the Atlanta area. ... more   less 
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Also Known As:
Hyatt Place Atlanta/Cobb Galleria Hotel Smyrna
Hyatt Place Smyrna
Hyatt Smyrna
Smyrna Hyatt
Hyatt Place Hotel Smyrna

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