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Super 8 Stockbridge
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Reviews (378)
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All reviewsfront deskher smileone night staycontinental breakfast isroom was cleannight auditorwould definitely stay here againwi fithe young ladyexcellent customer serviceeasy accessroad tripstaff was very friendlythe breakfast areaenjoyed my stayatlanta areadixon
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Reviewed 22 June 2014

We were on our way to Florida on Easter Sunday and our vehicle broke down in the Walmart parking lot across from the Super 8. We could get a tow but no ride to anywhere or no rental vehicle. We were traveling with our daughter, her husband, their son and our dog. I noticed the Super 8 across the road and called them and told them our problem. Kiptori, the front desk clerk was amazing. She said she would hold rooms for us until we could get there and of course our dog was welcome. When we arrived at the hotel we received excellent service. It made our unfortunate incident not so bad. Stayed there until noon the next day before we could continue on our way. No real complaints. Everything worked and it was sufficiently clean. Yes, the lobby is smallish and breakfast pretty basic but the people that helped us out were great. I got the impression that they are working on improvements and we would be willing to check it out again if in the area.

  • Stayed: April 2014, travelled with family
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3  Thank cleanerupper
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
Pete P, General Manager at Super 8 Stockbridge, responded to this reviewResponded 25 June 2014

Thank you so much for taking the time to share your experience. We at Super 8 Stockbridge pride ourselves on going the extra mile to service our guests. Being just off I-75 gives us the opportunity to meet other wonderful people such as yourself. The extended hours Super Starter Breakfast is serviced everyday and I have passed your comment along to corporate. Additionally, Super 8 Stockbridge Agent Kiptori was thrilled to see her name mentioned and motivates all of us to continue providing outstanding Super 8 Stockbridge guest service.

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Reviewed 22 June 2014

I am happy to say that the Customer Service from the all staff has been wonderful! much Praise to the front desk agent ROBYN! her smile, warm personality and gracious attention to detail and meeting every request made me feel like an VIP with sincere care! Thanks Super8 and Robyn!!!

Room Tip: Great Exotic Landscape!
  • Stayed: June 2014, travelled with family
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Thank Kevin S
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
Pete P, General Manager at Super 8 Stockbridge, responded to this reviewResponded 1 July 2014

Kevin,
You were so kind to take the time to write a special comment for Robyn. Super 8-Stockbridge Front Desk Agents take great pride in providing consistently outstanding service. I hope you found our easy access to I-75 and directly across for the Super Walmart convenient.

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Reviewed 16 June 2014

Stayed: June 2014, travelled with family
Review collected in partnership with Super 8
This review is the subjective opinion of an individual traveller and not of TripAdvisor LLC nor of its partners.
Pete P, General Manager at Super 8 Stockbridge, responded to this reviewResponded 17 June 2014

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Reviewed 16 June 2014

We have never stayed at a Super 8 where you could not sit in the lobby in the morning if the lobby was open. However that changed at this Super 8. We went to the lobby at 5:30am to watch current weather/news and wait for breakfast. Was told we could not wait in the lobby because it was not open. We came back at 6:00am according to our watches and were told we could not wait that it was only 5:52 am!!! The clerk was very mean and did not treat customers well. I think her problem was that we were bothering her while she was watching her TV show. After all if the lobby was closed, why was the lobby door unlocked? Could not wait to get on the road and get out of that place!!!! She wanted to argue with me about time and rules when all I wanted was to check out and get moving.

  • Stayed: June 2014, travelled with family
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Thank Ray G
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
Pete P, Manager at Super 8 Stockbridge, responded to this reviewResponded 17 June 2014

Sorry about the lobby hours but lack of professional courtesy is unacceptable and has been corrected.

Thank you

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Reviewed 10 June 2014

  • Stayed: June 2014, travelled solo
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Review collected in partnership with Super 8
This review is the subjective opinion of an individual traveller and not of TripAdvisor LLC nor of its partners.
Pete P, General Manager at Super 8 Stockbridge, responded to this reviewResponded 17 June 2014

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This response is the subjective opinion of the management representative and not of TripAdvisor LLC nor of its partners.
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