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“Our room was downsized, and the manager refused to adjust our price”

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Quality Inn & Suites
Ranked #8 of 19 Hotels in Stockbridge
Missouri
1 review
common_n_hotel_reviews_1bd8 2 helpful votes
“Our room was downsized, and the manager refused to adjust our price”
Reviewed 9 September 2009

We made our reservations 6 months in advance. We reserved 2 suites and 1 regular room. We were called without warning to pay for our rooms 2 weeks in advance. Upon arrival, we were given 1 suite and 2 regular rooms. We simply asked for the price of the one room to be adjusted down $123.17 to match the price of the other regular room, and our credit card be refunded. The manager took 2 days before he would speak to us. He refused to refund us any money and claimed that his clerks had misquoted our rooms. He said he was actually going to charge us an extra $123.17 upon check-out, but he wouldn't and we would call it even. He would not even discuss it with us. We were shocked!

  • Stayed September 2009, travelled with family
    • Value
    • Location
    • Rooms
    • Cleanliness
    • Service
Helpful?
2 Thank Nea68
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
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62 reviews from our community

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Rating summary
  • Location
  • Sleep Quality
  • Rooms
  • Service
  • Value
  • Cleanliness
Traveller tips help you choose the right room.   Room tips (13)
Date | Rating
  • English first
  • Italian first
  • Any
English first
Florida
2 reviews
common_n_hotel_reviews_1bd8 5 helpful votes
Reviewed 15 April 2009

This hotel has been renovated. The rooms were very clean, the beds were comfortable. The staff was friendly. Its was a quiet nite there . Would recommed this place to everyone.And it has an Indoor Heated pool.

  • Stayed April 2009, travelled as a couple
    • Value
    • Location
    • Rooms
    • Cleanliness
    • Service
Helpful?
2 Thank jasonaly
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
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Additional Information about Quality Inn & Suites

Property: Quality Inn & Suites
Address: 7325 Davidson Pkwy N, Stockbridge, GA 30281-7806 (Formerly Comfort Inn)
Phone Number:
Region: United States > Georgia > Stockbridge
Amenities:
Free Breakfast Free High Speed Internet ( WiFi ) Free Parking Suites Swimming Pool Wheelchair access
Hotel Style:
Ranked #8 of 19 Hotels in Stockbridge
Price Range (Based on Average Rates): £
Hotel Class:2.5 star — Quality Inn & Suites 2.5*
Number of rooms: 51
Reservation Options:
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