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“Writing new history to include us all!!”

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Atlanta Evergreen Marriott Conference Resort
Ranked #2 of 11 Hotels in Stone Mountain
GreenLeadersSilver level
Reviewed 30 June 2014

The Evergreen Marriott at Stone mountain is an amazing hotel in Stone Mountain park. This property offers everything from complimentary bicycles and nightly movies, to an amazing breakfast buffet fit for a king. You could actually spend an entire week here, and still not do all of the things that are available. The park itself suspends time but in a good way. Offering a glimpse into our history with new insights and contributions that include a tribute to all that is american. I love this place.

  • Stayed: June 2014, travelled with family
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1  Thank sheryl d
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
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512 - 518 of 951 reviews

Reviewed 28 June 2014

We were very pleased with the Evergreen. Our family especially loved the pool area with "life-sized" chess and checker boards. Brought playing these games to a whole new level. The numerous fire pits around the pool area were so inviting and relaxing at night. The breakfast buffet was very diverse and had multiple offerings to make all family members happy. Very nice to get away here for a few days and be so close to the Stone Mountain Park and outdoor venues.

Stayed: June 2014, travelled with family
Thank pharmergreene
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
Reviewed 27 June 2014 via mobile

The Stone Mountain area is beautiful and I was very happy with the pool and the food, but our room was on the lower level and that whole level smelled and felt like a basement. We had a little patio that should have overlooked the lake, but instead had a fence directly in front of it. It was actually a three-sided lean-to type structure with the open side facing the lake and the back facing our room. I assume it was to cover up electrical or air-conditioning equipment. There were also 3 false fire alarms in the 4 days we were there. We were left to wonder what was going on as we all gathered around the pool. No one came to tell us what was happening. The staff was friendly enough but only the restaurant staff seemed to care enough to ask if everything was satisfactory. I probably won't stay here again.

  • Stayed: June 2014
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1  Thank Sue H
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
Silvia R, Director of Operations at Atlanta Evergreen Marriott Conference Resort, responded to this reviewResponded 29 June 2014

Dear Sue H.

Thank you so much for your feedback regarding your recent stay at our hotel.
Please accept our very sincere apologies for the inconvenience of the fire alarms and for not communicating properly. We have shared your comments with our Security and Engineering teams and provided applicable coaching.
The Restaurant team was also extremely happy with your very kind words. We appreciate it very much.

Regards,

Silvia

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This response is the subjective opinion of the management representative and not of TripAdvisor LLC
Reviewed 26 June 2014

Let me start by saying that I travel extensively for work and stay at Marriott properties 99% of the time. When we decided to take our grandchildren on a weekend getaway, we chose Stone Mountain and were very pleased to find that the Evergreen Resort was actually a Marriott property. Although this resort is not new, it is one of the cleanest, well maintained properties that I have visited and the staff is second to none. I will point out one particular employee: Marvin is one of the most customer focused employees that I have ever had the pleasure of dealing with. From the check in experience, to helping my wife purchase snacks from the store, and everything in between. He even greeted me by name when I was checking out two days later...what a great experience he provided. We will definitely visit again very soon as a result of this experience.

  • Stayed: June 2014, travelled with family
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Thank ed_medman
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
Reviewed 24 June 2014

I stayed here for a weekend conference and thoroughly enjoyed the comfort of the room, the helpful staff, and cleanliness of the facility. My room had a convenient pull out table underneath the desk, which made working on the computer easy and comfortable. The bed was luxurious, and my back did not give me any problems for the two nights I was there. I wish that I had more free time during the conference to walk and explore the grounds, since it was a beautiful setting on the lake. My room had a view of the very nice large pool and courtyard, that included a giant life size chess and checkers game. There were also fire pits burning at night by the pool, which made relaxing even easier. We'll come back to this nice resort!

  • Stayed: June 2014, travelled on business
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Thank Joyce G
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
Reviewed 24 June 2014

I was really hopeful when I first stepped into my hotel room. The hotel itself is nice and the rooms are updated. Food was average hotel fare, and they did serve delicious fresh-squeezed orange juice with breakfast. However, if dirty hotel rooms bother you - consider yourself warned!

It was apparent when I went into the bathroom that they did not have high cleanliness standards. I am unfortunately not kidding when I say that there were brown splatters all across the tile wall by the toilet. I tried not to imagine what that could be from.

Then, when I was going to bed, something caught my eye between the nightstand and bed. I crouched down and looked under the bed, and there was a variety of trash underneath! Not just a single piece - as in, and empty bag, some paper or something, and a bag of coffee. Clearly they didn't bother to look under there very often.

Finally, when I settled into the sheets... this will sound strange, but the pillow itself reeked terribly! I could barely fall asleep it was so bad.

All in all, while the hotel was nice enough, a clean hotel room is super important to me and my room's condition would definitely keep me from coming back.

  • Stayed: April 2014, travelled on business
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1  Thank LissaRose87
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
Silvia R, Director of Operations at Atlanta Evergreen Marriott Conference Resort, responded to this reviewResponded 27 June 2014

Dear LissaRose87

Thank you so much for sharing your recent experience at our hotel, I am sincerely sorry we did not deliver the cleanliness standards you deserve.
I would appreciate the opportunity to address your concerns if you could please contact me directly at the hotel.

Warmest regards,

Silvia

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This response is the subjective opinion of the management representative and not of TripAdvisor LLC
Reviewed 20 June 2014

I had a longer review but was erased by mistake. Highlights:

Cost: - Priceline negotiator $110/night
Parking $10 for visit. Wow. easy to get in/out of park
Room: clean, fresh carpet, balcony view of lake
Staff: needs to know more about park attraction.
Food: expensive...breakfast buffet $17. Yikes. but many places outside park to go to.
Internet: only free in the lobby area or if you are a Hilton Honors Elite member.

I would stay here again.

Room Tip: Pick one with a balcony view of the lake
  • Stayed: June 2014, travelled as a couple
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Thank Laura S
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
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Additional Information about Atlanta Evergreen Marriott Conference Resort

Address: 4021 Lakeview Dr, Stone Mountain, GA 30083-3099
Region: United States > Georgia > Stone Mountain
Amenities:
Business Centre with Internet Access Fitness Centre with Gym / Workout Room Free Breakfast Free Parking Children Activities (Kid / Family Friendly) Restaurant Room Service Spa Suites Swimming Pool Wheelchair access
Hotel Style:
#1 Green Hotel in Stone Mountain
#3 Business Hotel in Stone Mountain
Price Range: £117 - £227 (Based on Average Rates for a Standard Room)
Hotel Class:4 star — Atlanta Evergreen Marriott Conference Resort 4*
Number of rooms: 336
Official Description (provided by the hotel):
A luxury resort with conference center located in Stone Mountain Park. ... more   less 
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Also Known As:
Evergreen Marriott Hotel Stone Mountain
Evergreen Marriott Conference Hotel
Marriott Stone Mountain
Stone Mountain Marriott

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