The ac was turned on and I left the room for several hours. Came back and laid down and noticed a lot of humidity coming from the a/c. My poor elderly mother noticed it wasn't cooling very well. After some time I finally got the courage to go to the front desk to see if they could switch us to another room. Immediately the clerk said that is was normal because it was over 90 degrees outside and the a/c worked that way. I was in shock. I knew already that something was wrong with the a/c (I could tell it was over 20 years old) and thought the clerk was giving me the run around. I was insistent that the a/c did not work properly and wanted another room. Finally the clerk gave in and said if I insisted that she would get me another room. I had to move my luggage all over again and get another key. This room, I noticed a tremendous difference in the a/c. It was a newer unit and cooled great. But then we heard knocking noises all throughout the night which scared my poor mother. Breakfast was nothing to write home about. Those eggs were awful. Will never, ever stay there again. The quality of the room, the attitude of the clerks. They need to tear down this hotel and build another one and give their staff sensitivity training. I doubt they fixed the a/c and rented that room out because of the 4th of july weekend!
- Official Description (provided by the hotel):
- Quality Inn in Stone Mountain, Georgia near Stone Mountain Park The Quality Inn(R) hotel in Stone Mountain, GA offers easy access to outdoor fun at Stone Mountain Park and Yellow River Park. This Stone Mountain hotel is also a short drive away from Atlanta and attractions like the CNN Studio Tour, Georgia Dome, Phillips Arena and Turner Field. Relax in the seasonal outdoor pool, get work done in the 24 Hour business center and enjoy amenities like: Free hot breakfast Free wireless high-speed Internet access Free 24 hour coffee bar Free daily newspaper Free parking on premises All rooms feature flat-screen televisions with upgraded cable service, microwaves and refrigerators, hair dryers, in-room coffee and more. Get your money's worth at the Quality Inn hotel in Stone Mountain, Georgia. Book today for cozy rooms and all the amenities you've come to expect. ... more less
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- Also Known As:
- Best Western Stone Mountain
- Stone Mountain Best Western