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“Great for our family of 4”

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Holiday Inn Express Stone Mountain
Ranked #5 of 11 Hotels in Stone Mountain
Certificate of Excellence
Washington DC, District of Columbia
Level 6 Contributor
182 reviews
34 hotel reviews
common_n_hotel_reviews_1bd8 57 helpful votes
“Great for our family of 4”
Reviewed 8 April 2013

While camping at Stone Mountain, we got rained out and went in search of a hotel... we are so happy we found this Holiday Inn! The woman at the front desk was so nice and helped us to get into a room immediately. The hotel is clean- and the room was great. The mattress on the sofa bed could be improved upon though.
We would stay here again if we were in the area.

Stayed March 2013, travelled with family
Helpful?
3 Thank wanderlustfamily17
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
atlsm, Manager at Holiday Inn Express Stone Mountain, responded to this review, 10 April 2013
Dear Marmerdave
It is so kind of you to write this awesome review! My staff is going to love hearing that you enjoyed their services and our hotel! We hope to see you again the next time you are in the Stone Mountain area!
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226 reviews from our community

Traveller rating
    109
    76
    21
    9
    11
See reviews for
104
47
6
38
Rating summary
  • Location
  • Sleep Quality
  • Rooms
  • Service
  • Value
  • Cleanliness
Traveller tips help you choose the right room.   Room tips (34)
Date | Rating
  • English first
  • Italian first
  • Japanese first
  • Any
English first
Atlanta, Georgia
Level 3 Contributor
17 reviews
4 hotel reviews
common_n_hotel_reviews_1bd8 10 helpful votes
Reviewed 8 April 2013

This breakfast buffet was the best I've ever had! Bacon & Eggs, Pancakes, Hot Cinnamon Rolls! Would definitely recommend.

Staff was very friendly too. Check-in and Check-out was a breeze. I will be back.

  • Stayed March 2013, travelled on business
    • Value
    • Location
    • Sleep Quality
    • Rooms
    • Cleanliness
    • Service
Helpful?
3 Thank SandraW11
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
atlsm, Manager at Holiday Inn Express Stone Mountain, responded to this review, 9 April 2013
Dear Ms.Sandraw11
Thank you for taking your time to writing such a nice review towards our hotel! I am very happy to hear that you love our breakfast bar. We hope to see you soon and have the chance to host you again.
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Level 4 Contributor
43 reviews
10 hotel reviews
common_n_hotel_reviews_1bd8 17 helpful votes
Reviewed 31 January 2013

I stayed there with my family.
The location is great, close to Hwy and restaurants.
The staff were great and very friendly.
The front desk lady was extremely helpful and
offered to help and provided us with local guides.

GREAT SERVICES!!

  • Stayed January 2013, travelled with family
    • Value
    • Location
    • Sleep Quality
    • Rooms
    • Cleanliness
    • Service
Helpful?
3 Thank gsi00750
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
atlsm, Manager at Holiday Inn Express Stone Mountain, responded to this review, 5 February 2013
Dear gsi00750,
I am excited to hear that you enjoyed the hotel, It's always great to hear when we do good! Hopefully you will be coming back soon to visit Stone Mountain Park and we'll get a chance to host you again.
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This response is the subjective opinion of the management representative and not of TripAdvisor LLC
Milledgeville, Georgia, United States
Level 1 Contributor
3 reviews
common_n_hotel_reviews_1bd8 4 helpful votes
Reviewed 10 January 2013

We have stayed at many hotels/motels and we haven"t found one that is as traveler friendly as the Holiday Inn Express in Stone Mountain. The staff were excellent and very helpful. I was there going to the Emory Transplant Center. This motel and lots staff were wonderful.

Room Tip: The rooms are clean and comfortable.
See more room tips
  • Stayed December 2012, travelled on business
    • Value
    • Location
    • Sleep Quality
    • Rooms
    • Cleanliness
    • Service
Helpful?
4 Thank Frank H
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
atlsm, General Manager at Holiday Inn Express Stone Mountain, responded to this review, 17 January 2013
Dear Frank,
Thank you for taking the time to write an awesome review! I am thrilled to see that you enjoyed your time at the hotel! I have shared your compliments with my team and they are honored that you enjoyed thier hospitality. Thank you for giving me the opportunity to recognize my staff for a job well done!
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This response is the subjective opinion of the management representative and not of TripAdvisor LLC
Opelika, Alabama
2 reviews
common_n_hotel_reviews_1bd8 3 helpful votes
Reviewed 15 December 2012

For a Holiday Inn Express the room was not large or nice. Check-in was easy, but it sounded like Grand Central Station trying to go to sleep and stay asleep. The bed was comfy, but the mattress was hot. Maybe a memory foam with poor mattress pad? We were not there during a busy time but it was noisy and housekeeping knocked on the door around 8 (checkout's at 11). And did I mention we were spending our 1st night away in 4 years from toddlers and it was the ONLY day we could sleep-in? Housekeeping knocked on the door an hour later and before I could open (standing right at it) she was coming in. She apologized both times, but breakfast needed another apology. We got downstairs a little after 9 and they were out of half the items they offer. The canned gravy and hardened biscuits were the only things left besides pre-packaged food and very hard, cold, boiled eggs.

  • Stayed December 2012, travelled as a couple
    • Value
    • Location
    • Sleep Quality
    • Rooms
    • Cleanliness
    • Service
Helpful?
3 Thank candaced926
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
IHGCare, Guest Relations Manager at Holiday Inn Express Stone Mountain, responded to this review, 8 January 2013
Dear candace d,

Thank you very much for sharing your feedback regarding your stay with us. We are hospitality professionals who strive every day to create special experiences one guest at a time and I am truly sorry we did not manage this for your stay. Please accept our sincere apology for the shortcomings you experienced during your stay and we regret our hotel did not live up to your expectations. Your feedback is of great importance to us and allows us to monitor and improve our services continually.

Again, thank you for staying with us and providing us a candid feedback.

Sincerely,

Joel B
Case Manager
IHGCare
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Jacksonville, Florida
Level 4 Contributor
26 reviews
13 hotel reviews
common_n_hotel_reviews_1bd8 9 helpful votes
Reviewed 30 October 2012

Check in was a breeze, and I received a warm welcome. The breakfast was a typical holiday inn express breakfast with one exception.. the home fries were tasty with rosemary. This was a first I had run across while staying in Holiday Inn Express'. The room attendant was amazing.. Our room was spotless each and every day of our 4 day stay. If going to the stone mountain area i would definitely recommend this hotel.

  • Stayed October 2012, travelled with friends
    • Value
    • Location
    • Sleep Quality
    • Rooms
    • Cleanliness
    • Service
Helpful?
2 Thank Karl C
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
atlsm, General Manager at Holiday Inn Express Stone Mountain, responded to this review, 8 January 2013
Dear Mattmoss79,
What an awesome review!!!! We are so glad that you enjoyed the breakfast! I have to agree with you on our breakfast. It’s awesome!! :-)
Please do come back again soon! In the summer perhaps? :-)
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Auburn, Alabama
Level 6 Contributor
135 reviews
25 hotel reviews
common_n_hotel_reviews_1bd8 55 helpful votes
Reviewed 24 October 2012

Facilities were clean and complete with microwave and 'frige in room. Just kinda' "normal' for a stay but what I expect as minimal for a stay. Staff was OK, but nothing exceptional. Breakfast frozen egg patties, packaged muffins and famous sweetrolls. Nothing special.

Stayed November 2011, travelled with family
Helpful?
1 Thank loafin
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
atlsm, General Manager at Holiday Inn Express Stone Mountain, responded to this review, 8 January 2013
Dear Guest,

Thank you for taking the time to write a review.

On behalf of our entire staff at the Holiday Inn Express, we apologize for the concerns you shared about your experience at this hotel. I have addressed these issues with our team, and I assure you we are working diligently to ensure a similar situation does not occur again in the future.

We appreciate the feedback and will use it to fine tune our operations in the hope that upon your next visit we can exceed your expectations.
Report response as inappropriate
This response is the subjective opinion of the management representative and not of TripAdvisor LLC
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Additional Information about Holiday Inn Express Stone Mountain

Property: Holiday Inn Express Stone Mountain
Address: 1790 E Park Place Blvd, Stone Mountain, GA 30087-3440
Phone Number:
Region: United States > Georgia > Stone Mountain
Amenities:
Business Centre with Internet Access Fitness Centre with Gym / Workout Room Free Breakfast Free High Speed Internet ( WiFi ) Free Parking Restaurant Swimming Pool Wheelchair access
Hotel Style:
#4 Business Hotel in Stone Mountain
Price Range (Based on Average Rates): ££
Hotel Class:2.5 star — Holiday Inn Express Stone Mountain 2.5*
Number of rooms: 60
Official Description (provided by the hotel):
Welcome to the Holiday Inn Express Stone Mountain! You ll find comfort and modern luxury at one of the most convenient locations to breathtakingly historic Stone Mountain Park, Georgia s #1 visited state attraction! Contemporary hospitality and Stone Mountain excitement are waiting for you! Whether you re coming to Stone Mountain for business or just for fun, your room at the Holiday Inn Express Stone Mountain is your personal retreat. We are conveniently located minutes away from Snellville and Lilburn, Home of the Parkview Panthers . Local companies such as Pepsi, Sidel, and International Paper are also easily accessible from our property! You ll have room to work, relax and make the most of your day. An amenity such as high-speed Internet, business center, or luxurious bedding means every night is a great night and every day starts right. We welcome you with to enjoy your evening, and enjoy your morning with our Express Start breakfast. When you come to Stone Mountain we know what you need. Holiday Inn Express Stone Mountain is your best stay for a week, a month, or even a year! ... more   less 
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Also Known As:
Holiday Inn Express Stone Mountain Hotel Stone Mountain
Holiday Inn Stone Mountain
Stone Mountain Holiday Inn

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