We arrived at the hotel between 11:00 and 11:30 on the first night after an all day drive from Virginia. When we arrived, the staff from the get go was not very helpful. Parking was very tight and inconvenient due to a parking garage situation. When I asked where to park, the lady at the front desk answered at first that she did not know what to tell me. She then said she would park me in a valet spot. What this meant is that I parked the car in the spot myself. When we arrived in the room that night, the bed sheets had sand in them and the room was noisy due to being on the same level of the pool. We were also right next to the large steel gate to the pool, which we heard slam shut repeatedly that night.
The next morning we asked the front desk about a different room where it would possibly be quieter. When we were moved, that room still had noise issues from adjoining rooms, and there was sand on the bed and on the floor. The next day when we got back from sightseeing, our room had not been cleaned, nor the bed made. The only evidence to show that housekeeping had been there was two towels and one washcloth.
On the third day, housekeeping came while I was taking a nap. We vacated the room to let the staff do their work. When we came back, the bed had not been made, and all we had to show, once again, was one washcloth and two towels sitting on the bed. When we complained to the front desk, they sent someone up to supposedly service the room correctly. Instead, they made the bed with the same dirty and sandy sheets. This was evidenced not only by the sand in the sheets when we went to sleep that night, but also a stain that was on my side of the bed the whole time.
This was the worst stay I have ever had at a hotel. I travel for work, and in a tight situation have stayed at an occasional Motel 6 or Super 8. When we complained to the staff, their indifference was palpable.
- Official Description (provided by the hotel):
- The Sea and Breeze Hotel is the only hotel located on Tybee’s South Beach. Many of the most popular gift shops, art galleries, restaurants and bars on the island are all within one block of the hotel. Vacationers love our relaxed, laid-back island. Unlike most highly commercial beach destinations, we’re on Tybee Time here and you will be too. ... more less
- Reservation Options:
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- Also Known As:
- Sea And Breeze Hotel