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“Great customer service!”

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Beachside Colony Resort
Athens, Georgia
1 review
“Great customer service!”
Reviewed 6 March 2014

I was unable to attend a bachelorette weekend event that was held @ Beachside. So I delivered a package to be waiting for the bride-to-be! The ladies that worked there helped tremendously! They made sure it was in the condo waiting. I would definitely recommend their service!!!

  • Stayed March 2014, travelled with friends
    • Service
Helpful?
Thank Megan C
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
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135 reviews from our community

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Rating summary
  • Location
  • Sleep Quality
  • Rooms
  • Service
  • Value
  • Cleanliness
Traveller tips help you choose the right room.   Room tips (33)
Date | Rating
  • English first
  • German first
  • Any
English first
Level 5 Contributor
60 reviews
4 hotel reviews
common_n_hotel_reviews_1bd8 15 helpful votes
Reviewed 22 September 2013 via mobile

Stayed in #333. The walls were dirty and the light switches all need to be replaced. The bar for the toilet paper holder was missing. The shower door was broke. The ceiling fan was about to fall down in the bedroom (seemed like it was going to take off when you turned it up). Dishes were dirty and so was the coffee pot. Expected more for the price they charge. Dusty everywhere as well. Would recommend a different unit.

  • Stayed September 2013
    • Value
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Helpful?
3 Thank KokiBear
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
Albertville, Alabama
Level 2 Contributor
8 reviews
3 hotel reviews
common_n_hotel_reviews_1bd8 5 helpful votes
Reviewed 17 September 2013

Had an amazing time. We splurged since it was our honeymoon and rented Ocean Song 321 for 4 nights. (1 bed, 1 bath, sleeps 4, ocean front, wrap around balcony)

It was very clean and nicely decorated. My wife and I loved the view of the ocean and got to see the sunrise a few mornings. We were there the week after labor day so the area seemed very quiet and peaceful. I would highly recommend Ocean Song for your honeymoon or weekend getaway!

We really have no real negatives.

I only dealt with one semi-rude person during the whole booking process. Someone quickly apologized and offered me a discount without me even asking for anything. I wasn't even that mad about the rude person. It just shows that they value their customers!

Next time we visit Tybee Island, we'll be staying at the Beachside Colony!

  • Stayed September 2013, travelled as a couple
    • Value
    • Location
    • Sleep Quality
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Helpful?
2 Thank Adam H
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
Atlanta, Georgia
2 reviews
common_n_hotel_reviews_1bd8 5 helpful votes
Reviewed 12 September 2013

The sofa was dirt, the floors were not clean, especially in bedrooms and under the beds, phone does not work to reach desk. , Ate at the restaurant , fish tacos were a D-, Salad was warm. food was awful. So glad I did not book more days here. $250.00 was not worth it at all!!!!!

  • Stayed September 2013, travelled solo
    • Value
    • Location
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    • Cleanliness
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Helpful?
5 Thank Helene B
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
Atlanta, Georgia, United States
Level 4 Contributor
31 reviews
9 hotel reviews
common_n_hotel_reviews_1bd8 12 helpful votes
Reviewed 31 August 2013

Stayed for 3 days just prior to the Labor Day weekend in a single bedroom unit and was pleasantly pleased. Sometimes you can't tell the "real" reviews from the ones resort competitors make up trying to make the resort sound awful, but the resort exceeded our expectations.

Arrived after hours but the onsite office left a key in the mailbox for us. Great underground parking & easy access to elevator up to our room and luggage carts. Property looks nice from the outside, but boy once we got inside, the room was VERY NICE! Someone told me the property is only 3 yrs old. Great ceramic tile floors, Great kitchen, living room and bedroom decorations, clean, nice furniture but the Plasma TVs seemed smaller than would have expected for the decor and price range. Some rooms have WiFi, ours did not, but I brought my own data Hotspot anyway. Walls are a bit thin and you can hear everything said on neighboring balconies, but that's how all properties are now built!

Property is right on the beach and so is the restaurant/bar. Three pools each had different temperatures which was nice. Nice kids pool, teens and then adult pools. Okay, the pools are small-Very small, but that's not what we came for and there were never more than a few folks in them anyway. Restaurant/bar was convenient but we cooked in the room. Only one grocery store (IGA) on the island and it is a bit limited in selections. Short 5 min drive. I think the HVAC was out in the restaurant because it was very hot inside while we were there. Room HVAC was wonderful, even with the curtains left open. Plenty of comfort! Nice balcony with 4 chairs.

Demagnetized our room keys, twice, (Keep 'em away from magnets of your iPad flip cover!) and the front office was nice as could be. Friendly, helpful and professional.

We'd absolutely stay there again. It's away from the maddening crowd at the pier and quieter. You must be 25 to rent a room so they were in great condition. Was a short 35 min walk down the beach to north end & 45 mins to south end. Within easy stroll of Sugar Shack for breakfast or any other place for that matter! We think this may well be one of the nicer properties on the beach.

We're huge Trip Advisor fans and once again found another great deal from their web site and reviews.

Room Tip: Not that it should really matter, but see if you can get a room that comes with WiFi. We had our ow...
See more room tips
  • Stayed August 2013, travelled with family
    • Value
    • Location
    • Sleep Quality
    • Rooms
    • Cleanliness
    • Service
Helpful?
1 Thank Dave C
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
carlinville il
1 review
common_n_hotel_reviews_1bd8 3 helpful votes
Reviewed 19 August 2013

The only place to stay on Tybee Island.i come about every 3-6 months..Beachside Colony is wonderful and the employees are so nice..right on the beachfront, 3 pools which are nice(ones heated) and marlin monroe's bar and grill is good! walking distance to shops and good food!

  • Stayed July 2013, travelled with family
    • Value
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Helpful?
3 Thank jodisaffell
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
Huntersville, North Carolina
Level 6 Contributor
297 reviews
27 hotel reviews
common_n_hotel_reviews_1bd8 131 helpful votes
Reviewed 7 August 2013

We booked 222B in the Vue building, and at first it seemed pretty much like what we saw on their web site. However, we turned the AC down to 69 from the 73 it was set on, went to the beach, & on our return found that the top quarter of the bed in the single bedroom was soaked. The AC unit was dripping heavily. I called the front desk, & they immediately sent the maintenance guy. He was very friendly & apologetic, & said he would try to get us several other room options. I ended up just taking his offer to transfer us to the adjoining room, obviously owned by the same people (221B). We also lowered the AC, & noticed those units dripped too, but not as bad. I just moved the bed away from the wall & let it go. It was apparent from visible water damage that this is an ongoing issue w/ this property. While parts of the units had been updated, there where many other areas that needed attention. The bathrooms needed to be updated, there needs to be more storage options (such as hooks), & the carpets need to be replaced. Additionally, there was trash outside the unit, no Internet, & hair in one of the bathroom drawers. When we checked out, the woman at the desk didn't ask how are stay was. Also, the pools are pretty small. I read some of the other reviews here before booking, & figured this was one of those "unit by unit" type places, so it looks like we drew the short straw here. As people have stated, this place isn't cheap, so I expected a bit more. I would probably not stay here again, but that's a moot point because we weren't really impressed with Tybee Island overall. We've been to many beaches on the East coast from VA Beach to Key West, & I don't think there's really any reason to make a special trip here. Its a nice beach if you're an area resident, but if you're not local, I wouldn't really recommend going out of your way or driving any great distance to get here. On the positive side, the beach was nice, and close, although I didn't like having to go through the pool area & 2 gates to get to it.

  • Stayed July 2013, travelled with family
    • Value
    • Location
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Helpful?
17 Thank saibot
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
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Additional Information about Beachside Colony Resort

Property: Beachside Colony Resort
Address: 404 Butler Ave, Tybee Island, GA 31328-9784
Phone Number:
Region: United States > Georgia > Georgia Coast > Tybee Island
Amenities:
Bar / Lounge Beach Business Centre with Internet Access Free High Speed Internet ( WiFi ) Free Parking Children Activities (Kid / Family Friendly) Restaurant Suites Swimming Pool Wheelchair access
Hotel Style:
Ranked #3 of 7 Speciality Lodging in Tybee Island
Price Range (Based on Average Rates): £
Hotel Class:3 star — Beachside Colony Resort 3*
Number of rooms: 51
Official Description (provided by the hotel):
We at Beachside Colony Resort are pleased to announce that our remodeling will be complete and we will be open April 1st, 2017. Guests at that time will enjoy BRAND NEW Interiors as well as BRAND NEW furnishings within the majority of the Resort. Beachside Colony Resort is located directly on the Atlantic Ocean. We are the only Oceanfront Resort on Tybee Island. We offer 1, 2 and 3 bedroom condo suites which are available nightly, weekly, or monthly. Each condo suite is equipped with all of the comforts of home, including a full kitchen. Every condo suite has washer and dryer and internet access as well as cable tv. Oceanfront as well as poolside views are available. We are directly on the Atlantic Ocean with many guests enjoying Tybee Beach being within 50 to 75 steps from their condo suite. In addition to the 3 onsite pools, one of which is heated, our guests have direct access to Tybee Island beaches. Directly across from us is the city maintained Memorial Park. Within Memorial Park exists many childrens playground areas, a volleyball court and all ages tennis courts. The city of Tybee Island also rents out pavilions here some of which are covered and enclosed; perfect for family celebrations. Also located there is the area YMCA with all its offerings. Our Tybee Island library is also located at the very front of the Memorial Park property. Many restaurants with multiple culinary delights are on Tybee Island and they offer both in house dining and delivery. We here at Beachside Colony Resort strive to give you all the comforts of home plus. ... more   less 
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Also Known As:
Beachside Colony Hotel Tybee Island

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