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“Just terrible”
Review of Sleep Inn & Suites

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Sleep Inn & Suites
Ranked #10 of 34 Hotels in Valdosta
Certificate of Excellence
GreenLeadersGold level
Reviewed 6 October 2013

My family and I have stayed at this place for four years in a row. We have liked it, but noticed last year that it was getting a little run down. Gave it another try, which was a mistake. First thing we noticed in our room was a used blood sugar test strip and needle in the trash can in our room. Took the whole trash can to the front desk and the clerk was apologetic about it, took the bag out of the can, and handed me a new bag to put in it. Now back to the room. Room didn't smell very clean. The ceiling in the room was stained and the drywall tape was falling down from an obvious fluid leak in the ceiling. The walls were dirty and seemed as if they had not been cleaned in a long time. The pillow cases appeared to be clean, but the pillows themselves were filthy (yellow stains-one even had what appeared to be dry blood on it). Beds felt like they were worn out. AC was noisy, kept waking me up. Breakfast was good. Puzzled about the blower fans in the breakfast area that were running-guessing the AC was out. Capet in the hallway was worn. Went to check out and the desk clerk responded with OK and here's your receipt, no have a nice day or how was your stay. Probably best that he didn't ask that anyway. Had I not drove nearly 1000 miles in one day I would have packed up and went elsewhere. Sad because just a couple years ago this WAS a nice place. Very expensive for what I got. Not what I expected from a chain hotel.

  • Stayed: September 2013, travelled with family
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1  Thank Ron H
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
IHRMC_Manager, Guest Relations Manager at Sleep Inn & Suites, responded to this reviewResponded 10 October 2013

Dear Ron,

We want to first thank you for taking the time to review your recent stay with us. We secondly want to apologize for the issues you experienced, they are totally unacceptable. This hotel recently changed management as of 10/1/13. The new management has already begun the process of the Refresh program which will improve the property immensely. One of the 1st things on the list is to replace the carpets starting in the hallway. We will also speak to our staff about the way they handled your check out as our number one goal is to deliver outstanding guest services to all of our guests. Thank you again and we hope that with the improvements being made on this property you will give us another opportunity to prove we are better than what you experienced.

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349 - 355 of 414 reviews

Reviewed 15 September 2013

We stayed a here sometime back in the summer while passing through. The hotel was really nice. Yes you don't expect much from a Sleep Inn, but this one wowed us. The lady at the front desk greeted us with a smile. We were given a top floor room, which we didn't mind. Room was clean. Bed sheets were clean and the beds were comfortable. Breakfast was good, and it had good choices. I also liked that is was easy access to I-75. Overall we enjoyed our stay, and I would highly recommend this Sleep Inn.

Room Tip: Top floor rooms are nice.
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  • Stayed: July 2013, travelled with family
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Thank James C
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
IHRMC_Manager, Guest Relations Manager at Sleep Inn & Suites, responded to this reviewResponded 20 September 2013

Dear James,

Thank you for taking the time out of your day to post a review with us here on TripAdvisor. We see you are an experienced traveler so to hear you found great value in us and found our staff as outstanding as we do means a lot to everyone hear. Thank you again and we can't wait to see you the next time you are in the area.

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Reviewed 30 July 2013 via mobile

When we planned our trip to Wild Adventures we planned on staying at the Sleep Inn because we had stayed there before. I think it has changed a lot. Upon pulling up the parking lot had trash strewn throughout. We stayed on the first floor the hallway carpet smelled as if it could you a good shampooing!! The room was average and a little dated. The bathroom was clean but had missing tiles around the tub on floor. The positives were: quick check in and our, quite, plenty of parking,and right off the interstate. If I was looking for a place to save a little money would stay there again. If you are looking for something really nice probably the place... fair to decent..

  • Stayed: July 2013
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1  Thank casandra c
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
IHRMC_Manager, Guest Relations Manager at Sleep Inn & Suites, responded to this reviewResponded 9 September 2013

Dear Casandra,

Thank you for taking the time to review your stay. We are working to address the issues you mentioned. We look forward to showing you our improvements the next time you are in Valdosta

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Reviewed 28 July 2013

The hotel is located adjacent to the entrance ramp of I-75. Our room had a lot noise until 11pm. Yes, the hotel is getting tired but we found it was clean. The breakfast was bad, so we went to a restaurant. Would stay somewhere else, next time.

  • Stayed: November 2012, travelled as a couple
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Thank coolbreeze2
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
IHRMC_Manager, Guest Relations Manager at Sleep Inn & Suites, responded to this reviewResponded 9 September 2013

Dear valued guest,

We are sorry that you did not enjoy our complimentary breakfast but very pleased to hear you noticed the emphasis we put on cleanliness. We are currently preparing to undergo the "Refresh Program" which would address the other part of your review. We look forward to showing you our improvements the next time you are in Valdosta

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Reviewed 24 July 2013

Was not expecting much of a Sleep Inn, but this little place really exceeded our expectations! We got lucky to get a ground floor room as we had requested ( doesnt always work out..) Parking was very close to the entrance door and since we have to lug a large oxygen regenerator with us it was a very easy trip to the room.
The room was HUGE with tall ceilings and everything was spotless! The bed was comfortable and there was very little highway noise despite being fairly close. Would stay here again.

  • Stayed: April 2013, travelled with family
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Thank Flynbabe
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
IHRMC_Manager, Guest Relations Manager at Sleep Inn & Suites, responded to this reviewResponded 9 September 2013

Dear Flynbabe,

Thank you for taking the time to write a review of your stay with us. We are happy to hear our staff took good care of you and where able to meet your requests as guest services are our #1 priority. We look forward to seeing you the next time you are in Valdosta

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Reviewed 22 July 2013

Lobby and corridors very clean and nicely decorated. But our room was a little different. Had to wipe a lot of hair off the bathroom floor before I would take off my shoes. Our air conditioner was very noisy, very hard to sleep. And the shower the next morning while taken a shower the bathtub cracked and popped make it very annoying felt sorry for the room below us. The staff did reconsidered and did take some off of our bill.

  • Stayed: July 2013, travelled with family
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Thank Jill S
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
IHRMC_Manager, Guest Relations Manager at Sleep Inn & Suites, responded to this reviewResponded 9 September 2013

Dear Jill,

We are sorry that you experienced these issues during your stay with us. We are preparing to update our property threw the "Refresh Program". We invite you to come back and stay with us the next time you are in Valdosta so you can see the changes for yourself

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Reviewed 15 July 2013

My 12 year old daughter was awakened by 2 little roaches crawling across her face. The water was smelly in the shower and the outlets didn't all work. When I complained about the roaches, the owner wanted to give me $10 off. We had booked two nights, this happened on the 1st night. After a heated debate with the owner, he finally agreed to reimburse me. Their were roaches in the hallway and elevators as well. It was truly the most disgusting hotel we have ever stayed in.

Room Tip: Check out reviews and make sure to inspect your room and surroundings very carefully before you unpa...
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  • Stayed: July 2013, travelled with family
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    • Location
    • Sleep Quality
    • Rooms
    • Cleanliness
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3  Thank L K
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
IHRMC_Manager, Guest Relations Manager at Sleep Inn & Suites, responded to this reviewResponded 9 September 2013

Dear guest,

Thank you for taking the time our of your day to write a review of your recent stay with us. We have pest control come in and treat our property every months, making your comments very alarming. We can only ask that you would be willing to give us an opportunity to make this situation better the next time you are in Valdosta

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Additional Information about Sleep Inn & Suites

Address: 3026 James Cir, Valdosta, GA 31601-7974
Phone Number:
Region: United States > Georgia > Valdosta
Amenities:
Bar / Lounge Business Centre with Internet Access Fitness Centre with Gym / Workout Room Free Breakfast Free High Speed Internet ( WiFi ) Free Parking Children Activities (Kid / Family Friendly) Pets Allowed ( Dog / Pet Friendly ) Shuttle Bus service Suites Swimming Pool Wheelchair access
Hotel Style:
#1 Green Hotel in Valdosta
#3 Best Value Hotel in Valdosta
#9 Romantic Hotel in Valdosta
Price Range: £50 - £83 (Based on Average Rates for a Standard Room)
Hotel Class:2.5 star — Sleep Inn & Suites 2.5*
Number of rooms: 73
Official Description (provided by the hotel):
The Sleep Inn & Suites hotel in Valdosta, GA is conveniently located off of Interstate 75, only five miles from the Valdosta Regional Airport. This Valdosta, GA hotel is minutes from area attractions like the Colonial Mall Valdosta where you can spend the day shopping. Or you can go to the Lake Park Mill Store Plaza and spend your day going through the outdoor outlet mall. The Sleep Inn & Suites Valdosta, GA is also a few minutes away from Valdosta State University, one of the two regional universities in the University System of Georgia. Also within a few miles of our hotel is Moody Air Force Base and Martin Stadium. Located about 40 miles away is the Okefenokee Swamp, 438,000 acre of wetland that runs along the Georgia Florida border. Our lovely Valdosta, GA hotel is located 10 miles away from Wild AdventuresTheme Park, one of Valdosta major attractions. The Sleep Inn & Suites Valdosta, GA is a preferred hotel of Wild Adventures so make sure to call us and ask about our Wild Adventures Packages. To find out more information please visit our ATTRACTIONS page Stay connected to your friends, family, and/or work with us of our free high-speed internet access that is in all of our hotel rooms. Along with the high-speed WiFi, local calls are free as well. Guests of our Valdosta, GA hotel also can stay up to date with the news with complimentary weekday USA Today newspapers. The business travelers of our Valdosta, GA hotel will also appreciate conveniences like a business center and access to copy and fax services. This Valdosta, GA hotel offers ameeting room for small events and business functions as well as free local shuttle service. The Sleep Inn & Suites hotel in Valdosta, GA offers a free continental breakfast every morning for our guest to enjoy. Items include fruits, cereals, toast, juice, milk, and coffee. Fresh coffee is made throughout the day so there is also a fresh hot pot of coffee in the lobby which is complimentary to the hotel guests.Guests of this Valdosta, GA hotel will enjoy an energizing workout in ourfitness center which includes both a treadmill and an elliptical machine, great for keeping up with your cardio. Guests can also enjoy taking a swim in our outdoor seasonal pool. Surrounding our pool is our lovely pool deck where our hotel guests can lay back, relax, and soak up the sun. Visit our AMENITIES page to see a complete list of what we offer. All guest rooms at our Valdosta, GA hotel include refrigerators, microwaves, coffee makers, large executive desks, chairs, irons, ironing boards and hair dryers. The granite bathrooms have large showers or bathtubs. Suites with whirlpool bathtubs are also available as well as handicap accessible rooms. To view photos of our rooms please visit our GALLERY page. A variety of restaurants and cocktail lounges are located in the surrounding area of the Sleep Inn & Suites Valdosta, GA. Some of the restaurants that are within a couple of miles are Ruby Tuesdays Restaurant, Olive Garden, and Red Lobster. There are also several steakhouses that include Outback Steakhouse, Texas Roadhouse and Longhorn Steakhouse. Whether traveling to Georgia for business or pleasure, make the Sleep Inn & Suites hotelyour home away from home when visiting the Valdosta, GA area. Reserve Your Room Today! ... more   less 
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Also Known As:
Sleep Inn Hotel Valdosta
Sleep Inn , Inn And Suites
Sleep Inn Valdosta
Valdosta Sleep Inn

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