We noticed that you're using an unsupported browser. The TripAdvisor website may not display properly.We support the following browsers:
Windows: Internet Explorer, Mozilla Firefox, Google Chrome. Mac: Safari.

“Never judge a book by its cover!”

Best prices for -
Check In dd/mm/yyyy Check Out dd/mm/yyyy
Prices are for 1 room, 2 adults
Show Prices
Compare best prices from top travel sites
and 10 more sites!
Suburban Extended Stay
Ranked #16 of 22 Hotels in Warner Robins
Reviewed 2 January 2011

At first glance, I thought to myself, "there is no may I'm staying at an extented stay hotel." But my husband said we should try it. I have to say it.... he was right. This place was clean, the room we had was huge, and the staff was amazing. Cassie and Catherine are such friendly people and they genuinely care about all off the guests. I highly recommend this hotel to whoever wants amazing customer service.

  • Stayed: December 2010
    • Value
    • Location
    • Rooms
    • Cleanliness
    • Service
Thank travelerexpert2011
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
Suburban2727, General Manager at Suburban Extended Stay, responded to this reviewResponded 13 January 2011

We love to hear compliments from our guests. We are glad you gave us a chance and liked it and hope you will visit us again soon.

Thank you,
Catherine Smallwood, GM

Report response as inappropriate
This response is the subjective opinion of the management representative and not of TripAdvisor LLC
Write a Review
Reviews (39)
Traveller rating
Traveller type
Time of year
Language

35 - 39 of 39 reviews

Reviewed 29 December 2010

The hotel itself has large rooms and in fairly new. From outward appearances it is fine.
Holiday night check in was with front desk personnel none too anxious to be there; had reserved a nonsmoking room. The sign on the door indicated "No Smoking". However, it reeked of smoke.....it had not been properly cleaned from some previous occupant, and the smoke was in the fabric, walls, carpet. I am not an anti-smoking person, but I don't like to spend my evenings in rooms that smell like cigarette smoke.

  • Stayed: December 2010, travelled solo
    • Value
    • Location
    • Sleep Quality
    • Rooms
    • Cleanliness
    • Service
Thank gafellowtravelsalot
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
Suburban2727, General Manager at Suburban Extended Stay, responded to this reviewResponded 13 January 2011

I appogize for the experience you had with us. My Front Desk staff is currently going through a new customer service training program and are improving everyday. I check rooms on a daily basis and if any room does not smell fresh and clean, housekeeping takes care of the issue immediately. An ionizer is used to pull the smoke out of the fabric and we do our best to make sure guests do not smoke is a Non-smoking room. We are making all of the necessary changes to improve this hotel and wish you will give us another chance.

Thank you,
Catherine Smallwood, GM

Report response as inappropriate
This response is the subjective opinion of the management representative and not of TripAdvisor LLC
Reviewed 3 June 2010

We stayed here for several months while my husband was working on the Air Force Base. The hotel is a great deal for contractors who are staying for a long time. The service we received was amazing. The staff and management treat you like family. Our room had a full size kitchen with dishes and everything. Very clean and in a great location. I was able to walk right across the street to Wal-Mart and the Dollar Tree. I would recommend this hotel to anyone who asked!!!

  • Stayed: March 2010, travelled on business
    • Value
    • Location
    • Sleep Quality
    • Rooms
    • Cleanliness
    • Service
Thank cfprusa05
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
Suburban2727, Manager at Suburban Extended Stay, responded to this reviewResponded 16 December 2010

Our guests are treated like family at the Suburban. We pride ourself in creating that "home away from home" feeling for everyone who walks through the door. We are please to here that you enjoyed your stay.

Thank you,
Catherine Smallwood, GM

Report response as inappropriate
This response is the subjective opinion of the management representative and not of TripAdvisor LLC
Reviewed 18 May 2010

I spent the first week of May at the Suburban and was very pleased with my stay. The staff was friendly and accommodating and my room smelled very fresh and was clean. The bathroom was well lit and the tub was spotless. I also loved the hotel's gym. I would definitely recommend the Suburban Inn for anyone who is staying in Warner Robins.

    • Value
    • Location
    • Rooms
    • Cleanliness
    • Service
Thank countryslow
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
Suburban2727, Manager at Suburban Extended Stay, responded to this reviewResponded 16 December 2010

We appriciate your compliments and are pleased to here that you enjoyed your stay and hope you will visit with us again.

Thank you,
Catherine Smallwood, GM

Report response as inappropriate
This response is the subjective opinion of the management representative and not of TripAdvisor LLC
Reviewed 3 July 2008

I arrived in May for a 6 night stay at the Suburban. I did not have a choice in the hotel as it was pre selected for me for a business stay. My first room seemed okay at first glance, but than I noticed all the issues, mildew shower curtain, old rusty iron, smelled stale of old smoke, blanket on bed did not smell fresh. Than a crowd of over 6 young men came into the nearby room and blasted their music and lots of smoking and drinking (non smoking room too). I went to the desk and asked to be moved since I needed to have a quiet room for business. The 2nd room smelled of moth balls, also had a bad iron but the worst part was the Airconditioner was loud! Really loud like the TV could not drown it out loud....so again I had to move or I would have gone crazy from the noise.

The 3rd room was well, hey at this point I just took it, because there were no other rooms left! My room smelled stale, the shower curtain had mildew on it and it just stank....

Anyway it was a long 6 days, because the hotel shut my hot water off one whole day and another day I had no water at all for 6 hours. The hall way had a leak from the ceiling that was making the carpet damp and there were lots of very dirty people coming and going. The rental car we used was damaged in the parking lot, someone tried to remove the hubcaps with a screw driver and bent one hub cap all up trying to get it off...What a nightmare!!!!!

  • Stayed: May 2008, travelled on business
    • Value
    • Location
    • Check-in / front desk
    • Rooms
    • Cleanliness
    • Service
    • Business service (e.g., internet access)
Thank kyms9
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
Suburban2727, Manager at Suburban Extended Stay, responded to this reviewResponded 16 December 2010

Our hotel was undergoing renovations at that time and has since then been taken over by new Management. I pride myself in giving our guests the best experiance they can possibly have. I appolgize for your experience and would love to make it up to you.

Thank you,
Catherine Smallwood, GM

Report response as inappropriate
This response is the subjective opinion of the management representative and not of TripAdvisor LLC
Hotels you might also like...
Travellers also viewed these Warner Robins hotels
0.0 mi away
Comfort Inn Warner Robins
Comfort Inn Warner Robins
#7 of 22 in Warner Robins
175 reviews
0.1 mi away
Baymont Inn & Suites Warner Robins
0.1 mi away
Days Inn & Suites Warner Robins Near Robins AFB
Show Prices
Show Prices
Show Prices
3.1 mi away
Vista Inn & Suites - Warner Robins
Vista Inn & Suites - Warner Robi...
#15 of 22 in Warner Robins
64 reviews
0.2 mi away
Courtyard Warner Robins
Courtyard Warner Robins
#5 of 22 in Warner Robins
199 reviews
0.9 mi away
Country Inn & Suites By Carlson, Warner Robins
Show Prices
Show Prices
Show Prices

Been to Suburban Extended Stay? Share your experiences!

Write a Review Add Photos & Videos

Additional Information about Suburban Extended Stay

Address: 2727 Watson Blvd, Warner Robins, GA 31093-2949
Phone Number:
Region: United States > Georgia > Warner Robins
Amenities:
Fitness Centre with Gym / Workout Room Free High Speed Internet ( WiFi ) Free Parking Kitchenette Wheelchair access
Hotel Style:
Ranked #16 of 22 Hotels in Warner Robins
Price Range: £46 - £66 (Based on Average Rates for a Standard Room)
Hotel Class:2 star — Suburban Extended Stay 2*
Number of rooms: 82
Official Description (provided by the hotel):
We have large spacious guest rooms that are furnished with kitchenettes featuring microwaves, full size refrigerators,dishwasher, coffee makers,toaster, two-burner cook tops, cookware, dishes and utensils. Each room also features work desks, hair dryers, and expanded cable television with free premium channels like HBO, ESPN and CNN. ... more   less 
Reservation Options:
TripAdvisor is proud to partner with Choice Hotels, Booking.com, Expedia, Hotels.com, TripOnline SA, Ebookers, Evoline ltd, Cancelon, 5viajes2012 S.L. and HotelQuickly so you can book your Suburban Extended Stay reservations with confidence. We help millions of travellers each month to find the perfect hotel for both holiday and business trips, always with the best discounts and special offers.
Also Known As:
Suburban Extended Stay Hotel Warner Robins
Warner Robins Extended Stay

Is This Your TripAdvisor Listing?

Own or manage this property? Claim your listing for free to respond to reviews, update your profile and much more.

Claim Your Listing