This was our second visit to Brasstown. So enjoyed the hotel and spa. A great place to relax with plenty of activity as well. The rooms are spacious and very clean and the front desk staff is professional and friendly.
The only negatives were the bellman at check out was extremely rude...was actually non responsive as we spoke to him. It was strange how angry he seemed. We are not easily offended but we wondered what was wrong with him.
We had a similar experience at breakfast when our server became irritated and made a big deal out of the fact that we were using a Groupon but did not have the little cards provided by the front desk. When I explained we were not given cards and there was no mention of them at check-in she continued to question as if that could not be true, and wouldn't let us order until they spoke to the front desk. At one point I said forget it, we'll just order and pay out of pocket, because she made us feel so uncomfortable. The cards were eventually produced by the front desk but our pleasant breakfast was marred by the server's attitude.
Overall, we like this resort and will come again. The staff was great with the exception of the those mentioned above...and the property is lovely.
- Official Description (provided by the hotel):
- Nestled among the North Georgia Mountains, Brasstown Valley Resort & Spa quietly redefines the typical mountain getaway. Just a short two-hours from Atlanta, there is something for everyone at Brasstown Valley Resort & Spa. No longer a secret, the 18-hole championship golf course was named among Golf Digest magazine's top places to play. The Stables at Brasstown Valley Resort & Spa offers one- and two-hour guided horseback trail-riding for every skill level. And the 7,500-square-foot Equani Spa, inspired by the area's native Cherokee people, serves up treatments to maximize strength, health, appearance, mental acuity and spiritual balance. ... more less
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- Also Known As:
- Brasstown Valley Hotel Young Harris
- Brasstown Valley Resort And Spa
- Brasstown Valley Resort Young Harris
- Brasstown Valley Resort & Spa Georgia/Young Harris